Paulsgrove Surgery

Paulsgrove Surgery

Nurse was very patient and supportive.

— Anonymous

Verified review (1987174) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

Friendly & professional

Staff were very friendly & professional also a nice atmosphere.

— Richard B

Verified review (1987148) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

First class

My first visit to Paulsgrove Surgery and second appointment with Dr.Stubbs was first class so thank you. Listened and made me feel my concerns really mattered so a big thank you to both.

— Daphne S

Verified review (1976088) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will share your kind words with Dr Stubbs & the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

Very polite helpful staff

— Marsha B

Verified review (1970845) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your kind words.

Overall, how was your experience of our service? Very good

Gentle, friendly

Nurse was gentle, friendly and professional.

— Robert L

Verified review (1970220) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood Test

I had my blood test at Paulsgrove Surgery and was called in by a lovely nurse - apologies I dont remember her name - she was really nice and professional. I felt very comfortable & she told me everything that would happen and answered my questions, a very good experience.

— Anonymous

Verified review (1970052) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will share your kind words with the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Lovely and polite

Lovely and polite, very accommodating.

— Chloe-may S

Verified review (1969891) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

Paulsgrove Surgery

Very good.

— Nicholas S

Verified review (1969827) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

Appointment

B12 injection.

— Carl T

Verified review (1966908) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment as a result of my econsult

On time, good discussion regarding my issues and referral. Medication given.

— Daphne N

Verified review (1964702) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

Excellent service. Friendly staff. Very satisfied .

— Anonymous

Verified review (1964457) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test

Very good.

— Anonymous

Verified review (1964145) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

Very pleased with the service I have received.

— Anonymous

Verified review (1964073) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your kind words.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent doctor

Excellent doctor, assertive, wise and helpful.

— Anonymous

Verified review (1963861) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Professional

Thorough and friendly

Although, my appointment was around 15 mins late. My appointment made up for it. The person completing my appointment was very thorough and friendly and apologised for the delay. I also received blood test results very promptly.

— Anonymous

Verified review (1963857) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to leave us feedback, we will pass this on to the team.

Overall, how was your experience of our service? Very good

Lovely staff

Lovely staff, couldn't be more helpful, everyone so polite and nice, wish they could train other people how to interact.

— Deborah F

Verified review (1963846) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to leave us feedback, we will pass this on to the team.

Overall, how was your experience of our service? Very good

Paulsgrove Surgery

Just amazed, I could book the appointment so quick and all went smoothly.

— Anonymous

Verified review (1959992) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

3 Monthly Injection

The first of the 3 monthly injections. Felt apprehensive, however put at ease by the seamless care.

— Anonymous

Verified review (1959990) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

Went for a blood test that was asked by the surgery and when I got there, they said it wasn’t needed after waiting 20 mins n the waiting room.

— Jessica H

Verified review (1959933) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your comments. I am sorry you attended an appointment that was not needed. We will share this with our team to prevent this from happening in the future.

Overall, how was your experience of our service? Poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Nurse took blood painlessly

Nurse took blood painlessly and was very friendly.

— Anonymous

Verified review (1955466) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient