Paulsgrove Surgery

Very satisfied

It took me nearly 4 weeks to speak to someone to make an appointment, I was even told I couldn't be triaged for my complaint. Once I had the appointment, I went to Paulsgrove Surgery, I hadn't been before. Surgery was lovely, GP was very helpful and listened to all I had to say and I didn't feel rushed. I was very satisfied with diagnosis and treatment.

— Anonymous

Verified review (1955405) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to leave us feedback, we will pass this on to the team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

The best service I've received

The best service I’ve received from a doctor. Running on time, she really listened to what I had to say and was very thorough at the appointment.

— Chloe E

Verified review (1955283) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will share your kind words with the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

Blood pressure reading.

— Leslie G

Verified review (1955108) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to leave us feedback.

Overall, how was your experience of our service? Neither good nor poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

Routine blood test.
Vaccinations were due, nurse offered it to be done and I agreed.

— Anonymous

Verified review (1955034) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Professional

Very professional and knowledgeable

I would say that the GP who saw me was doing amazing, very professional and knowledgeable doctor, she listened and assessed on patient needs. Thank you.

— Anonymous

Verified review (1954910) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will share your kind words with the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly, professional

Friendly, professional, helpful, Hayley and Mollie Paulsgrove surgery.

— Brenda R

Verified review (1947841) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your kind words, we will pass this on to Hayley, Mollie and the team.

Overall, how was your experience of our service? Very good

Paulsgrove Surgery

Lovely nurse. Very caring. Good listening skills. Kind face

— Anonymous

Verified review (1947803) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

Went there for a blood test and am happy with the staff and time seen in relation to appointment time.

— Anonymous

Verified review (1947485) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

The dr was very attentive to me.
I am waiting for a different inhaler, may be.

— Jeanne B

Verified review (1947424) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

It was very good.

— Albert B

Verified review (1947409) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your kind words.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Made me feel at ease

I had a health check with Jane & she was lovely & made me feel at ease even when she took my blood.

— Anonymous

Verified review (1946091) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your kind words, we will pass this on to Jane.

Overall, how was your experience of our service? Very good

A surprising and very pleasant experience

I attended the Paulsgrove Surgery recently and was very pleasantly surprised.
Not having seen a doctor for some time due to Covid and the migration from Cosham Health Centre to Cosham Park House - at one point I despaired of ever seeing a doctor again, after being told I wasn't even on the system!
The reception staff at Paulsgrove were very helpful and pleasant and Dr Begum welcomed me and made me feel at ease. She listened to me and requested blood tests and as she was unable to discuss all of my concerns she made another appointment for me the following week.
I am very satisfied with my experience so far and would be very happy to attend this surgery and see Dr Begum in the future.

— Anonymous

Verified review (1942400) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

Excellent.

— Anonymous

Verified review (1942090) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

Blood pressure check due to recent elevations. Nurse carried out various checks, all found to be normal. Many thanks.

— Anonymous

Verified review (1941687) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly and efficient

I was seen quickly and the nurse who took my bloods and gave me my injections was lovely and friendly and efficient.

— Kim A

Verified review (1941328) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

Very impressed

When I discovered my appointment was with one of the new practitioners (ex paramedic) I was skeptical that I would be able to get a satisfactory result. I was wrong. Malcom was very professional and personable and was able to treat my problems including the use of antibiotics. Very impressed.

— Mark A

Verified review (1934699) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to share your thoughts. We will pass on your kind words to Malcolm.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent

Excellent and efficient service with friendly, helpful nurses.

— Julie S

Verified review (1926031) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

As usual it was very clean and tidy but I had to wait to see the nurse.

— Linda C

Verified review (1925944) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to leave us feedback. We are sorry you had to wait to be seen and will pass this on to the team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Staff are lovely

Surgery is in walking distance so handy for me to get my blood test done. Staff are lovely.

— Anonymous

Verified review (1925565) Review left 2 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your kind words, we will pass this on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

On time

On time, nurse was very nice.

— Robert G

Verified review (1925388) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your kind words.

Overall, how was your experience of our service? Very good