Had to have a blood test. As always, Jane is brilliant and always manages to take my blood first time. She is always on time for appointments too and is just so lovely, friendly and puts you at ease.
— Anonymous
Verified review (1925293)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for taking the time to share your thoughts, we will pass on your kind words to Jane.
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Very good
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Patient
Asthma nurse appointment
I was pleased to get the appointment. Nurse was very thorough and I felt listened to. And started treatment. Thank you.
— Anonymous
Verified review (1920238)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
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Patient
Blood test
Appointment was on time, nurse lovely, nice pain free blood test.
— Julie D
Verified review (1918958)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Paulsgrove Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
Blood test
Was very satisfied, I came in for a blood test and had to bring my granddaughter as it was half term and the nurse was absolutely fine about it.
— Samantha W
Verified review (1918359)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
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Patient
Lovely nurse
Lovely friendly nurse who did my smear and tetanus/mmr injections. Put me at ease and was lovely all the way through.
— Christine L
Verified review (1913705)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
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Patient
On time, professional
It was a bright clean surgery and the appointment went o.
— Bryan F
Verified review (1905457)
Review left 2 years ago
This review was collected via SMS feedback service.
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Very good
Seen promptly
I recently needed an appointment. Was offered an appointment at Paulsgrove. Was seen promptly, dealt with in a reassuring manner. All round good experience.
— Anonymous
Verified review (1905173)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service?
Very good
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Patient
Helpful and accommodating
Very helpful and accommodating.
— Peter L
Verified review (1904783)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
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Very good
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Patient
Really good
The HCSW was really good, lovely lady, compassionate and caring, explaining everything.
— Anonymous
Verified review (1904586)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service?
Good
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Patient
Blood test and blood pressure.
Excellent service, nurse was very professional and helpful.
— Victor W
Verified review (1899077)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
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Patient
Kind and on time
Always professional, kind and on time.
— Anonymous
Verified review (1897582)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
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Patient
Absolutely amazing
The doctor I spoke to was absolutely amazing. Having a young woman around my age who told me she was experiencing a similar condition to me really reassured me. It was the first time I've felt listened to in a long time. Really lovely woman.
— Anonymous
Verified review (1897331)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service?
Very good
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Patient
Made to feel comfortable
Appointments on time, very friendly staff, made to feel comfortable
— Deborah F
Verified review (1896945)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Paulsgrove Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
Excellent as always
The nurse was excellent as always, I have trouble giving blood but she was very gentle and on time.
— Anonymous
Verified review (1890298)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
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Patient
Put my mind at ease
Very positive response from the doctor. Put my mind at ease.
— Frank B
Frank B works at Bridle transport ltd as Self employed
Verified review (1889117)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
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Patient
A very sweet diabetic assessment
My annual diabetic assessment was conducted thoroughly, professionally and by a respectful nurse with a cheerful disposition.
I felt safe and dignified and that my health issues were being assessed thoroughly and I was in good competent hands. A five star service.
Thank you.
— Anonymous
Verified review (1881869)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to the team.
Overall, how was your experience of our service?
Very good
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Patient
Helped me lose weight
I came to your surgery a few months back for a flu jab. Jane asked me to pop on the scales, I was told I was morbidly obese. I had a massive wake up call. Jane referred me to the weight people, I didn’t take up the offer, after leaving the clinic I decided to do it on my own. I came to the clinic last week for an ecg and I’ve lost a stone and a half, if it wasn’t for Jane I wouldn’t have done it so although it’s harsh being told you're morbidly obese it makes you do the right things in life, thank you Jane. I’m still dieting, got more weight to lose yet.
— Jacqueline A
Verified review (1873969)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to Jane.
Overall, how was your experience of our service?
Very good
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Patient
Paulsgrove Surgery
Keep it up, whatever you are doing.
— Harimaya G
Verified review (1872878)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Paulsgrove Surgery
Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service?
Good
Pleased with everything
I was pleased with everything, Jane is a very kind and caring nurse.
— Albert B
Verified review (1872204)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to Jane.
Overall, how was your experience of our service?
Very good
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Patient
Paulsgrove Surgery
It is not my usual surgery but I found it ok and there was parking available. The receptionist was friendly and efficient and the Doctor saw me on time. I haven't seen or spoken to a doctor since my FND diagnosis 2 years ago and I think it is a condition that is not very familiar or well understood but I was listened to and guided on how best to manage my symptoms. The Doctor was sympathetic and understanding and it was such a relief to see someone in person about my problem.
— Diane C
Verified review (1871639)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
