Had a very good appointment with Jane Groves at the Paulsgrove Surgery
— Carol F
Verified review (2390164)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Paulsgrove Surgery
Thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
Review from Google
This person left a star rating but no comment.
— Peter Bertram
T386028
Review left 3 months ago
This review complies with Google's policies.
Reply from Paulsgrove Surgery
Thank you for the 5 start rating.
Review from Google
Super efficient and friendly service
— Julie Trundle
T386029
Review left 3 months ago
This review complies with Google's policies.
Reply from Paulsgrove Surgery
Thank you.
Review from Google
I was seen early and promptly. Jane who took my bloods was very good .didnt hurt and made me feel at ease
— Toni White
T385825
Review left 3 months ago
This review complies with Google's policies.
Reply from Paulsgrove Surgery
Thank you for your rating and comments.
Review from Google
The nurses are so helpful they go above and beyond there jobs xxxx love it there x thank you to them all x
— karen kane
T384891
Review left 3 months ago
This review complies with Google's policies.
Reply from Paulsgrove Surgery
Thank you for your rating and kind comments.
The receptionist was particularly helpful
Overall brilliant - didn't have to wait long.
— Anonymous
Verified review (2386296)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Paulsgrove Surgery
Thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
Review from Google
Dr. Mosley addressed my health issues and arranged necessary tests to further investigate these health concerns.
Reception staff was kind and helpful.
— Greg D
T384097
Review left 3 months ago
This review complies with Google's policies.
Reply from Paulsgrove Surgery
Thank you for your star ratings and kind comments.
Good
Good and friendly staff
— Anonymous
Verified review (2385996)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Paulsgrove Surgery
Thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Good
Paulsgrove Surgery - Patient Communication
Thanks for arranging an appointment for me, however, it felt very unhelpful as the doctor told me he doesn’t know what my results mean and will tell the specialised team to take a look. However, he told me he will tell them I’m fine and don’t need referral. I don’t understand this as if you don’t know about my condition then you shouldn’t claim I am fine. I repeatedly told him my symptoms that bothered me but he did not listen.
— Anonymous
Verified review (2385729)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Paulsgrove Surgery
I am sorry this happened, please email us on [email protected] so that we can investigate this.
Overall, how was your experience of our service?
Neither good nor poor
Review from Google
Small doctors with a very personal service, felt well looked after by receptionist, waiting room hardly anyone waiting before me so felt safe from others germs and nurse was lovely, friendly and informative. Definitely recommend.
— Jan
T384098
Review left 3 months ago
This review complies with Google's policies.
Reply from Paulsgrove Surgery
Thank you for taking the time to provide such valuable comments.
Heart health check
Everything was great from staff to level of care - fantastic surgery
— Anonymous
Verified review (2385671)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Paulsgrove Surgery
Great! Thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
Health checkup
Had pulse taken, blood samples and ECG. Rapid and helpful nurse. Thank you.
— Anonymous
Verified review (2385666)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Perfect, thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
My heart screening appointment time was on time and not delayed.
The appointment was explained clearly so i understood what was going to happen.
Thanks Again
— David Atkins
T381287
Review left 3 months ago
This review complies with Google's policies.
Reply from Paulsgrove Surgery
Great, thank you for taking the time to leave feedback.
Paulsgrove surgery
Very helpful staff and polite
— Angela W
Verified review (2380833)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Paulsgrove Surgery
Thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
Review from Google
I had a truly mind-blowing experience at Paulsgrove Surgery recently. I originally went in just to support my husband for his blood pressure check, but decided to check my own while there. When I saw how high my readings were, I showed them to the doctor.
He was absolutely wonderful—he immediately performed extra examinations, including an ECG, and started me on the necessary medication right away. I am so incredibly grateful for his thoroughness and quick action. While I haven’t asked his permission to name him publicly, I want to express my deepest thanks to him for his exceptional care
— Han Tes
T380600
Review left 3 months ago
This review complies with Google's policies.
Reply from Paulsgrove Surgery
I am so happy to hear this and that you are pleased with our services, thank you for taking the time to leave feedback!
Blood test
The nurse was very polite and I was seen exact time of my booking no waiting around
— Robert W
Verified review (2380158)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Paulsgrove Surgery
Thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
Review from Google
The staff were friendly and efficient. I was put at ease and clearly guided through the checks and what they were for. Everyone was helpful and the nurse I saw was amaizing. Well done Paulsgrove surgery!
— Kathryn Barker
T380144
Review left 3 months ago
This review complies with Google's policies.
Reply from Paulsgrove Surgery
Thank you for leaving such positive feedback, we really appreciate it!
Doctors appointment
Process was smooth, doctor was good, friendly and helpful
— Michael G
Verified review (2379329)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Paulsgrove Surgery
Perfect, thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
Excellent experience
My experience was excellent
Staff were good and welcoming
— Anonymous
Verified review (2379209)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Paulsgrove Surgery
Great, thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
Review from Google
Doctor very helpful and did 100% try and sort my problem even giving me a follow up appointment a week later. 10 out 10
— Boyd Phipps
T379703
Review left 3 months ago
This review complies with Google's policies.
Reply from Paulsgrove Surgery
Perfect, thank you for taking the time to leave feedback.
