Greeted professionally, nice and clean waiting area, appointment was on time, no waiting. Very happy.
— Kerry C
Verified review (1568828)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for taking the time to provide your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Paulsgrove Surgery
Always helpful.
— Michael J
Verified review (1568817)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Paulsgrove Surgery
Thank you for your feedback.
Overall, how was your experience of our service?
Very good
Blood test
Jane who took my bloods had me in and out without any issues.
A big help with other problems too.
— Anonymous
Verified review (1568667)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for your feedback that we will share with Jane.
Overall, how was your experience of our service?
Good
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Patient
Blood tests and ecg .
Very professional and punctual. Staff very pleasant .
— Peter L
Verified review (1568239)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for your kind feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Very good service
Very good service and not long to wait with a quick diagnosis.
— Anonymous
Verified review (1568229)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for your kind feedback.
Overall, how was your experience of our service?
Very good
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Patient
The nurse went the extra mile
Efficient, detailed, and friendly, also as always, the nurse went the extra mile.
— Yvonne P
Verified review (1567851)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for taking the time to provide such kind feedback.
Overall, how was your experience of our service?
Very good
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Patient
Good service
Good service from phoning to speak to a doctor then he made me an appointment to see a GP at Paulsgrove, receptionist and doctor very helpful.
— Lynda D
Verified review (1567598)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Paulsgrove Surgery
Thank you for taking the time to provide such kind feedback.
Overall, how was your experience of our service?
Very good
Felt talked to, looked after
Person centred care always, but rushed, felt talked to, looked after, interested in my health!
— Anonymous
Verified review (1567518)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Paulsgrove Surgery
Thank you for taking the time to provide such kind feedback, we will share this with the team.
Overall, how was your experience of our service?
Very good
Service was very good
I was really pleased with the care and professionalism of the nurse at Paulsgrove Surgery. I have to say the service was very good.
— Anthony L
Verified review (1567467)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for taking the time to provide such kind feedback, we will share this with the team.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Recent appointment
I set up an appointment for a blood test which I went to with no problems, the staff there was very nice and very helpful.
— Craig B
Verified review (1567386)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Paulsgrove Surgery
Thank you your kind feedback.
Overall, how was your experience of our service?
Very good
Very pleased with Paulsgrove
Very pleased with Paulsgrove, they were polite, didn’t keep me waiting and pleased with the outcome.
— Anonymous
Verified review (1567272)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you your kind feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Routine appointment
Very efficient and pleasant treatment.
— Anne R
Verified review (1566781)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for providing your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
My visit
They were very helpful and pleasant and friendly both the receptionist and the nurse.
— Anonymous
Verified review (1566759)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for providing such kind feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
My Appointment at the surgery
“I was asked to attend the surgery to have my flu jab.”
— Anonymous
Verified review (1566297)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Other relative or friend
Diabetic review
Friendly and professional exam.
— Francis N
Verified review (1566020)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for your feedback.
Overall, how was your experience of our service?
Very good
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Patient
Very helpful, no waiting
Because they very helpful, no waiting on a phone.
— Anonymous
Verified review (1566015)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Paulsgrove Surgery
Thank you for taking the time to provide this feedback.
Overall, how was your experience of our service?
Good
Back problem
Whilst on holiday I fell down on some tiled steps and hurt my back quite badly, on returning to the U.K. after a week it was no better, phoned the surgery explained the situation, had a triage call within half an hour, an appointment was made for that morning to see a doctor who prescribed medication.
— Hilary D
Verified review (1565927)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for this kind feedback that we will share with our team.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Blood test
I went there for a blood test, as request by the urology dept, Jane ask me if I would like my flu jab as I am eligible for one, I told her I suppose to have appointment on the following saturday, Jane said I will cancel that one and gave me the flu jab there and then. It saved my going out again, and while I was there Jane did other medical checks, ie blood pressure, weigh me as well. even the receptionist was helpful she made an appointment for my covid booster.
— Anonymous
Verified review (1565890)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for this kind feedback we will share this with our team.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
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Patient
Paulsgrove Surgery
It was ok, efficient.
— John C
Verified review (1565843)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Paulsgrove Surgery
Thank you for this feedback.
Overall, how was your experience of our service?
Good
Appointment
I was pleased with the surgery, I had an appointment and seen by the Doctor the same day.
— Anonymous
Verified review (1564946)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for your feedback. We will share this with our team.
Overall, how was your experience of our service?
Neither good nor poor
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
