Paulsgrove Surgery

The nurse was kind

I attended for my B12 and blood test, the nurse was kind and very nice, the receptionist was welcoming too.

— Anonymous

Verified review (1564941) Review left 4 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to reply to this feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

The doctor I saw was great

The doctor I saw was great, he was very knowledgeable and kind. He also went through my options with me.

— Karen S

Verified review (1564773) Review left 4 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for this feedback, we are pleased you are happy with the service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

To help decide if I am diabetic two. .

A thorough examination. 10 out of 10, the doctor was kind and thoughtful. He made me two appointments. Very pleased with these results. The secretary was also very thoughtful.

— Jennifer D Jennifer D works at no as pensioner,.

Verified review (1564769) Review left 4 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for this feedback, we are pleased you are happy with the service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Satisfactory visit

Receptionist very polite and friendly. Doctor gave a thorough examination.

— Anonymous

Verified review (1564759) Review left 4 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for this feedback, we will share this with our team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Smear

The smear was ok the nurse locked the door but members of staff kept knocking door.

— Anonymous

Verified review (1564758) Review left 4 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback. we are sorry that this was your experience, we will share this with our team and make changes where possible.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Remove stitches

I went up to the surgery - I didn't realise there was a message advising that health care specialist was not in due to ill health.

— Peter D

Verified review (1564710) Review left 4 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

We are sorry you attended to find that due to ill health the clinician was not available.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Outstanding

I found my recent experience at Paulsgrove Surgery outstanding.

— Anonymous

Verified review (1564328) Review left 4 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, we are pleased you were happy with the service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Straight forward appointment

Took just over a week to get to see the nurse, not too bad. Absolute nightmare ringing up and being number twenty something.. I gave up once, and once I got cut off. Anyway, the appointment was a breeze, really nice nurse.

— Caroline J

Verified review (1564084) Review left 4 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

My health plan

It was very interesting with good advice and good guidance for a weight reducing program.

— Stella K

Verified review (1563780) Review left 4 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, we are pleased you are happy with the service.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

My experience was good

My experience was good, the staff were very helpful and polite, I needed reassurance on something and they were happy to help.

— Mandy T

Verified review (1563759) Review left 4 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, we are pleased you are happy with the service and will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

Professional and polite.

— Roger P

Verified review (1563758) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

Routine Doctor's Appointment

Doctor who treated my son was thorough, overall excellent patient care. Thank you.

— Anonymous

Verified review (1563686) Review left 4 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Next of kin

B12 injection

I came for a B12 injection and the Surgery staff was very polite and helpful. Surgery was very clean and safe.

— Beverley B

Verified review (1563681) Review left 4 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

B 12 injection

The staff were very helpful and friendly.

— Valerie C

Verified review (1563676) Review left 4 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to provide feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

I have a lot of faith in my nurse and she actually listens when I talk.

— Nicholas R

Verified review (1563643) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to provide such kind feedback.

Overall, how was your experience of our service? Very good

Helpful and friendly

Lady on reception very helpful and friendly.

— Susan T

Verified review (1563641) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to provide such kind feedback.

Overall, how was your experience of our service? Very good

Paulsgrove Surgery

I was able to sort out a problem with my meds at the reception and I was treated wonderfully by the nurse.

— Linda B

Verified review (1563634) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback which we will share with the team.

Overall, how was your experience of our service? Very good

Recent appointment

The lady who took a blood sample was good at putting you at ease and good at distraction too.

— Anonymous

Verified review (1563622) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback which we will share with the team.

Overall, how was your experience of our service? Very good

Recent Experience

This person left a star rating but no comment.

— Anonymous

Verified review (1562668) Review left 4 years ago
This review was collected via QR code.

Reply from Paulsgrove Surgery

Thank you for your feedback .

Overall, how was your experience of our service? Good

B12 injection

I found them very good and efficient.

— Albert B

Verified review (1562657) Review left 4 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback .

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient