Very well looked after by the staff there, excellent service.
— Angela L
Verified review (1501976)
Review left 5 years ago
This review was collected via SMS feedback service.
Reply from Paulsgrove Surgery
Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Paulsgrove Surgery overall?
It was excellent
It was excellent and good staff and very helpful.
— Anonymous
Verified review (1501963)
Review left 5 years ago
This review was collected via SMS feedback service.
Reply from Paulsgrove Surgery
Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Paulsgrove Surgery overall?
Paulsgrove Surgery
Very polite and very efficient.
— Richard W
Verified review (1501943)
Review left 5 years ago
This review was collected via SMS feedback service.
Reply from Paulsgrove Surgery
Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Paulsgrove Surgery overall?
Great doctor
I had hormone and skin problems it was making me feel so down and terrible .. old treatments wasn't working anymore. The last lady doctor was great ;. Made feel at ease through examination and the skin treatment I received worked in two days ..I'm over the moon and feel so much better.
— Annette C
Verified review (1501931)
Review left 5 years ago
This review was collected via SMS feedback service.
Reply from Paulsgrove Surgery
Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Paulsgrove Surgery overall?
Was answered within time scale
The information was all relevant to my enquiry .
— Linda H
Linda H works at Primark as Retail Manager
Verified review (1501824)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Very good service
Very good service, the staff are excellent, kind and quick to reply.
— Christine P
Verified review (1501595)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Diabetes Screening Test
Excellent service, the nurse was so polite and friendly even when taking blood. It made one really feel at ease even under strange times.
— Thomas N
Verified review (1501561)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Paulsgrove Surgery
I found the lady at reception nice and polite. Also the clinic was very clean and tidy. Also the lady doctor I found very understanding and helpful.
— Edward B
Verified review (1501558)
Review left 5 years ago
This review was collected via SMS feedback service.
Reply from Paulsgrove Surgery
Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Paulsgrove Surgery overall?
Blood test
I found the whole experience to be well thought out at this time. My test was carried out in a polite and exemplary manner. Thank you
— Derek S
Verified review (1501554)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
My appointment was on time
My appointment was on time and was carried out by friendly staff in a professional way.
— David M
Verified review (1501548)
Review left 5 years ago
This review was collected via SMS feedback service.
Reply from Paulsgrove Surgery
Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Paulsgrove Surgery overall?
Routine appointment
Had a problem niggling away at me so decided to get it checked out, Next day appointment put my mind at rest.
— Janet M
Verified review (1501544)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment?
Neither likely nor unlikely
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Paulsgrove Surgery
Staff are polite, clean.
— Anonymous
Verified review (1501540)
Review left 5 years ago
This review was collected via SMS feedback service.
Reply from Paulsgrove Surgery
Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Paulsgrove Surgery overall?
Very polite
Very polite at reception and staff nice.
— Jayne M
Verified review (1501526)
Review left 5 years ago
This review was collected via SMS feedback service.
Reply from Paulsgrove Surgery
Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Paulsgrove Surgery overall?
Fasting blood test
Nurse very pleasant and answered my questions without hesitation and did her job professionally without any problems.
— Anonymous
Verified review (1501500)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment?
Likely
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Blood test
I was very anxious about this because I had not been near other people since receiving my shield letter. The waiting room was empty and I was quickly called into the surgery. The nurse was in full PPE and the blood was expertly taken.
It was not the worrying experience I had imagined. Well done Paulsgrove.
— Joyce G
Verified review (1501147)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Your feedback is very much appreciated and we are very pleased that you felt safe within the measures we have put in place in our surgery. We are thrilled that you had such a positive experience when you did not expect one - we will share this with our team.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Best doctors ever
They are always happy to help and very polite and they do what they say they are going to do not just the doctors all off the staff too.
Thank you
— Norma M
Verified review (1501142)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Blood test
Got seen quickly, staff polite, professional, cheerful.
— Gina K
Gina K works at NHS solent as Auxiliary nurse
Verified review (1501125)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
No hassle
Had no problems, social distance in waiting room good, didn't wait long, got another blood test next week, had a choice of other surgeries for blood test, I asked for paulsgrove again, which I got, no problem
— Paul C
Verified review (1501124)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Blood test
The care assistant was lovely and very careful. Made me feel comfortable a really great experience.
— Sarah B
Sarah B works at Platinum care solutions as Community carer
Verified review (1501120)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment?
Likely
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Paulsgrove Surgery
Paulsgrove Surgery is essential for Paulsgrove residents, I hope it will continue to serve us.
— Anonymous
Verified review (1500983)
Review left 5 years ago
This review was collected via SMS feedback service.
Reply from Paulsgrove Surgery
Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Paulsgrove Surgery overall?
