Kingston Crescent Surgery

Recent appointment

Cosham park house has difficult disabled parking. My daughter has a big Bruise where the blood was taken from both arms with a butterfly line.

— Karen M

Verified review (1608721) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your comments. A common side effect from blood being taken is bruising, however if you have concerns please contact the team or visit our website and complete a complaints form, this will enable us to investigate and provide our findings. The parking at Cosham is very restricted currently, due to the ongoing works on the building and therefore, we do request that patients attend with enough time to find appropriate parking.

Overall, how was your experience of our service? Good

The reponse to chest x ray

The response to ex ray results was dealt with straight away. Had ct scan next day and the results that afternoon. No worry. Thank you so much to the doctor and staff.

— Josephine R

Verified review (1608508) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Good service, kind

Good service, kind, friendly, and didn't wait for long.

— Aissata C

Verified review (1608393) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

For Tetanus booster

Always a pleasant experience. Friendly reception. And efficient practice.

— Georgina P

Verified review (1608283) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

A relaxing visit

Cheerfull staff made a relaxing visit.

— Michael B

Verified review (1608248) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Yearly diabetic review

I have no complaints against the surgery, I have always found the staff and doctors very professional and courteous.

— Millicent R

Verified review (1608188) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very professional staff

It always takes a long time to get through on the phone lines but once I arrived for my appointment I only waited a couple of minutes.
Very professional staff who took the time to explain my problem. 10 out 10 from me!

— Anonymous

Verified review (1608181) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Always very well looked after

Always very well looked after, it comes as standard.

— Keith R

Verified review (1608079) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Professional, friendly staff

Professional, friendly staff. The nurse made me feel very at ease and relaxed.
Very happy with the treatment and advice I received.

— Anonymous

Verified review (1607972) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

Was dissatisfied that takes over 5 weeks to finally get seen you don’t get chance to discuss what your actual symptoms are.

— Ivy T

Verified review (1607965) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. All consultations should allow the patient an opportunity to discuss what they are concerned about. We are sorry of you feel that you did not get that opportunity, we will share this with our team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very nice staff

Very nice staff, professional.

— Ewa D

Verified review (1607955) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

The Doctor was really good

The Doctor was really good and I can sleep at night and the pain relief has been good.

— Janice S

Verified review (1607879) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

Straight in, job done and back out, no waiting.

— John B

Verified review (1607865) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

My experience

Good.

— Ezzaatallah B

Verified review (1607855) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Appointment

Appointment was at Cosham park house, reception staff, and doctor was helpful, much better than Kingston crescent.

— Stephen F

Verified review (1607848) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thanks for your 5 star review and compliments to the Cosham team. We share these as a whole practice for learning.

Overall, how was your experience of our service? Very good

Quick and efficient

My appointment was quick and efficient and I was seen in a polite manner, thank you.

— Beverley S

Verified review (1607837) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

Recent appointment

Everyone was very helpful. Thanks.

— Anonymous

Verified review (1607835) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

Very thorough.

— Marian L

Verified review (1607834) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

Podiatrist

Had an apt regarding a problem with my Achilles. Louis was very good, very professional, made me feel at ease and explained everything to me. I was given exercises and its starting to feel better already.

— Anonymous

Verified review (1607833) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Gave good advice

The doctor, nice to talk with and gave good advice that made feel me comfortable.

— Florentina G

Verified review (1607832) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good