Kingston Crescent Surgery

I was listened to and given advice based on my concerns and told he would refer me to podiatry and that there was a 10-12 week wait.
I was given a new prescription too.
Polite and informative.

This person left a star rating but no comment.

The doctor was nice, thorough, and didn't have to wait long to be seen.

Busy times but still phone me about medicines.

I was not satisfied with the doctor's answers to my problem, I still believe my problem is not what he thought.

I felt that the staff were very good and helpful and friendly.

I like the nurse, so friendly.

Very polite and helpful.

Everyone was very pleasant and understanding, and any requests I had quickly resolved, all in all a very good experience from my point of view.

In my opinion, reception could be a bit more dignified and polite in helping patients. Just telling patients they can't help and to go to a walk-in centre.
The waiting time on the phone and appointments is absolutely disgusting.
You could be in hospital before you see a GP.

Went to make an appointment and was seen for my vaccination about 10 minutes afterwards.

Good experience.

My opinion of the practice has always been consistent: No complaints, absolutely first class.

Very good.

Called in late, nurse was ok, told me the doctor would be in touch if there was a problem.
Doctor phoned at 8.40 in the evening when I had given up and turned the phone off, the same thing happened the next day, still waiting.

The nurse was friendly and polite, thank you.

I found it helpful to speak with the doctor.

Every phone and talk with people recently has been one major battle after having bad asthma and breathing problems for 7 weeks the people I've seen at Cosham Park, one who just gave out steroids after listening to my breathing without even doing a peak flow test and the second one I saw couldn't even find the right peak flow to do a test and dithered over his decision making for nearly twenty minutes. The third person was a phone chat clinician who said I would be referred to respiratory, no call back from them so I chased that up, referred again and again to respiratory, but no call back. Next call I made was when I had left side chest pains to do with asthma "oh we cant fit you in go to accident and emergency, why weren't you put on antibiotics in the first place? This has now affected your left lung get back to your GP and tell them what I've said" still no antibiotics, eventually I got put on tablets. We play a waiting game now to see if it does anything since the coughing got worse, breathing got worse, peak flow hit record low of 300 but of course, everywhere is closed for Easter, we now watch and wait for things to work. I shouldn't have to battle like this to get the correct help it seems some nurses and clinicians need to go back to basics and remember when asthma has crackly airways you treat that first with antibiotics once that is cleared then look at inhalers, if antibiotics fail then look at using steroids with them, never had to battle so much to get right help it shouldn't take 7 weeks before the help starts and things minutely change.

Though I had a loss the staff was so compassionate, especially the Doctor. She spoke to me when everyone couldn't.

Routine B12 appointment, easy to book online, no wait at the surgery, in and out, quick and efficient.