T380822
Review left 3 months ago
This review complies with Google's policies.
Reply from Kingston Crescent Surgery
Thank you for taking the time to leave feedback.
Review from Google
This person left a star rating but no comment.
— Jane Scott
T380601
Review left 3 months ago
This review complies with Google's policies.
Reply from Kingston Crescent Surgery
Thank you for taking the time to leave feedback.
Review from Google
Excellent service/care by Nurse Denise Ville; during my health check up. She was so lovely and even signed a bit , which made me feel more comfortable/relaxed, as I am Profoundly Deaf and more times than not struggle with communication. So it made the whole experience much easier and less stressful ☺️
— SarahA
T380603
Review left 3 months ago
This review complies with Google's policies.
Reply from Kingston Crescent Surgery
Thank you four taking the time to provide such a thorough review. We are pleased that all was so positive for you and will share this with our staff.
COPD
Always a great service, prescribe medication and wonderful advice, also follow up calls to see how I am coping
— Trevor G
Verified review (2379398)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for your feedback. I am pleased that we are consistently providing a good service for you.
Overall, how was your experience of our service?
Very good
Helpful, patient and caring
It was great to see massive improvements of service at the surgery, staff were helpful, patient and caring
— Anonymous
Verified review (2379394)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you. I am pleased that you have seen such improvement from us.
Overall, how was your experience of our service?
Very good
Review from Google
This person left a star rating but no comment.
— Mary Kigonya
T379706
Review left 3 months ago
This review complies with Google's policies.
Reply from Kingston Crescent Surgery
Thank you for taking the time to leave feedback.
Poor time management
Today experience
My Appointment on the 24th was 30 minutes late. While thorough, the delay meant I was required to sit in a waiting area among unwell patients. As I am immunocompromised, this poses a clear and avoidable health risk.
Your system is not managing patients expectations, later appointments poor communication system crackling lack of knowledge being able to manage clients with anxiety and panic attacks. Unfortunately a lot of the NHS is like this.
— Anonymous
Verified review (2379322)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Unfortunately delays do happen within healthcare, which is often unavoidable. I also appreciate you had to sit around unwell people, but this is a GP surgery where unwell people attend. I am unsure as to whether you spoke to reception regarding your concerns, but I am sure that we could have come up with a resolution ie waiting outside in the car for example.
Overall, how was your experience of our service?
Neither good nor poor
Review from Google
Very excellent surgery 👏 staff at reception are always helpful
— Sowa Khatun
T379708
Review left 3 months ago
This review complies with Google's policies.
Reply from Kingston Crescent Surgery
Awesome. Thank you for taking the time to leave feedback.
Excellent so far
Appointments arranged for blood tests, ultrasound test, and bowel testing.
— Cedric S
Verified review (2379162)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for your feedback. We are pleased that tests have been arranged for you .
Overall, how was your experience of our service?
Very good
Review from Google
Efficient and friendly
— Jon Glass
T379709
Review left 3 months ago
This review complies with Google's policies.
Reply from Kingston Crescent Surgery
Thank you.
Blood tests
It was good
— Anonymous
Verified review (2379058)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you.
Overall, how was your experience of our service?
Good
Kingston Crescent Surgery
My nurse was excellent.
— Anthony H
Verified review (2379047)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you.
Overall, how was your experience of our service?
Very good
Kingston Crescent Surgery
Effective service
— Anonymous
Verified review (2379004)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you .
Overall, how was your experience of our service?
Very good
Review from Google
I was seen not long after my onterview time, ibwas welcomed warmly and the nurse was very reassuring
— Leon D'Cruz
T379710
Review left 3 months ago
This review complies with Google's policies.
Reply from Kingston Crescent Surgery
Thank you for your feedback. We will share this with the team.
Fast and efficient
Called into surgery to arrange my shoulder steroid injection - within 3 days I received an appointment. Was seen by a friendly, efficient doctor who made me feel at ease and luckily for me the procedure was relatively painless!
— Jacqueline E
Verified review (2378967)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for your feedback. We are pleased that we were able to appoint you within such a god timeframe.
Overall, how was your experience of our service?
Very good
Blood test.
First time, 5 star, thanks
— Carl H
Verified review (2378962)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to leave positive feedback.
Overall, how was your experience of our service?
Very good
Thank you
I am satisfied. Thank you
— Anonymous
Verified review (2378936)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
Phone call
Always very happy with my treatment, five star, gold service.
— Christopher O
Verified review (2378923)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
Good service
Nurses are very nice, caring, and staff members as well.
— Sainey F
Verified review (2378908)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
Visit to see doctor
Very pleasant and professional doctor who put my worries at ease.
— Richard S
Verified review (2378865)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to leave feedback.
Overall, how was your experience of our service?
Very good
