Now have a better system on anima app, no long waiting on phone. Filled in form and seen say day, no stressing or worrying trying to get through. Detected something & now acting in a quick professional manner to help resolve problem. Excellent!
— Neil Walsh
T428970
Review left 4 days ago
This review complies with Google's policies.
Reply from Kingston Crescent Surgery
Thank you very much for your kind feedback. We are delighted to hear that you have found the Anima system easier to use and that you were able to be seen on the same day without the stress of waiting on the phone.
It is also reassuring to know that your concern was identified promptly and that action is being taken quickly to support you. Your comments are greatly appreciated and will be shared with the team.
Understanding and efficient
Quick, pleasant service with the nurse.
Nurses usually struggle to get blood from me, but the nurse was patient, understanding and efficient. Very happy and no bruising post treatment.
— Vanessa M
Verified review (2447179)
Review left 3 days ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for your feedback. We’re delighted to hear you had a quick and pleasant experience, and that the nurse’s patience and care made the process comfortable for you. It’s especially great to know there was no bruising afterwards.
Overall, how was your experience of our service?
Very good
Very pleasant nurse
No waiting around, job done, very pleasant nurse
— Margaret B
Verified review (2447175)
Review left 4 days ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for your feedback. We’re pleased to hear there was no delay and that you had a pleasant experience with the nurse.
Overall, how was your experience of our service?
Very good
My Experience
Kingston Crescent Surgery
— John C
Verified review (2447172)
Review left 4 days ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for your 5 star rating!
Overall, how was your experience of our service?
Very good
Review from Google
So far so good, just submitted application on NHS app to register, so quick and easy , took me 5 minutes, will get decision in 5 days, in the meantime I will use NHS 111
— Anand Abraham
T427505
Review left 4 days ago
This review complies with Google's policies.
Reply from Kingston Crescent Surgery
Thank you for your feedback. We’re pleased to hear you found the registration process quick and easy. We look forward to welcoming you to the practice once your application has been processed.
Review from Google
Very kind and friendly nurse tody
— Clara Green
T426539
Review left 6 days ago
This review complies with Google's policies.
Reply from Kingston Crescent Surgery
Thank you for your feedback. We’re delighted to hear that you found the nurse kind and friendly. We will be sure to pass on your comments to the team.
Review from Google
This person left a star rating but no comment.
— Evelina Anton
T426190
Review left 1 week ago
This review complies with Google's policies.
Reply from Kingston Crescent Surgery
Thank you for your 5 star rating!
Review from Google
This person left a star rating but no comment.
— Beata Tomala
T425500
Review left 1 week ago
This review complies with Google's policies.
Reply from Kingston Crescent Surgery
Thank you for your 5 star rating!
Review from Google
Had an Ashma review on the phone,with Sarah very lovely lady explained everything to me,also sent Ashma plan through for me.
If needed to get in touch with her or Lusa if any problems in the future 😊
— Mandy Barry
T425284
Review left 1 week ago
This review complies with Google's policies.
Reply from Kingston Crescent Surgery
Thank you for your kind feedback — we’re pleased to hear your asthma review was helpful and that everything was clearly explained. We really appreciate your comments!
Punctual, attentive
Punctual, attentive, and professional
— Antonio S
Verified review (2443161)
Review left 1 week ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for your feedback. We’re pleased to hear you found our team punctual, attentive, and professional.
Overall, how was your experience of our service?
Very good
Made me feel comfortable
Diabetic nurse Carole was lovely. Helpful and smiley. Made me feel comfortable.
— Katryna G
Verified review (2443122)
Review left 1 week ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for your kind feedback. We’re pleased to hear the nurse made you feel comfortable and provided helpful, friendly care.
Overall, how was your experience of our service?
Very good
Review from Google
Very courteous and professional service
— Brijjetly Bhooshann
T425020
Review left 1 week ago
This review complies with Google's policies.
Reply from Kingston Crescent Surgery
Thank you for your feedback — we’re pleased to hear you found the service courteous and professional. We really appreciate your comments!
Lovely people
Lovely people! Thank you
— Helen L
Verified review (2443025)
Review left 1 week ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for your kind feedback—it’s greatly appreciated by us all.
Overall, how was your experience of our service?
Very good
Review from Google
This person left a star rating but no comment.
— colin prout
T425021
Review left 1 week ago
This review complies with Google's policies.
Reply from Kingston Crescent Surgery
Thank you for your 5 star rating!
Review from Google
No delays. Information is provided to you and why.
— Chukwu Chinemerem
T425022
Review left 1 week ago
This review complies with Google's policies.
Reply from Kingston Crescent Surgery
Thank you for your feedback — we’re pleased to hear you experienced no delays and that everything was clearly explained. We really appreciate your comments!
Happy with the service
Very happy with the service I received. I felt like I was listened to and came away happy
— Cheryl H
Verified review (2443001)
Review left 1 week ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for your kind feedback. We’re pleased to hear you felt listened to and left your appointment feeling satisfied with the care you received.
Overall, how was your experience of our service?
Very good
Kingston Crescent Surgery
Very quick, bang on time, and very good at extracting blood, didn't feel a thing
— Stephen F
Verified review (2442964)
Review left 1 week ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for your feedback. We’re pleased to hear you were seen on time and had a comfortable experience during your blood test.
Overall, how was your experience of our service?
Very good
Polite
Polite and professional
— Anthony N
Verified review (2442962)
Review left 1 week ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for your feedback. We’re pleased to hear you found our team polite and professional.
Overall, how was your experience of our service?
Very good
Efficient and friendly
Staff are efficient and friendly!
— Emily V
Verified review (2442910)
Review left 1 week ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for your kind feedback. We’re pleased to hear you found our staff efficient and friendly.
Overall, how was your experience of our service?
Very good
Review from Google
The staff, practitioners and doctors are always helpful and courteous and appointments are as punctual as possible I recommend this surgery.
— Robert Milner
T425023
Review left 1 week ago
This review complies with Google's policies.
Reply from Kingston Crescent Surgery
Thank you for your kind feedback — we’re delighted to hear you find our team helpful and courteous, and that appointments run as smoothly as possible. We really appreciate your recommendation!
