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Kingston Crescent Surgery

92 Kingston Crescent, Portsmouth, Hampshire, PO2 8AL

Good rating from 5153 reviews

4 out of 5 stars

+ 189 reviews from Google 5342 total reviews

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Latest Reviews by Working Feedback

COVID vaccination

5 out of 5 stars
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As per usual with Portsdown group practice very professional and that also gives you confidence with their care. The queue was about 45 minutes out in the rain but worth the wait with everyone in good spirits.

— Robert K

Verified review (1528551) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
Overall, how was your experience of this GP practice? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant service thanks

5 out of 5 stars
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Really good staff, the doctor was very thorough and helpful.

— Terence S

Verified review (1528543) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
Overall, how was your experience of this GP practice? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Visit for blood test.

5 out of 5 stars
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Smoothly run

— Anonymous

Verified review (1528542) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
Overall, how was your experience of this GP practice? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Congratulations!

5 out of 5 stars
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My husband and I visited for our Covid vaccine injections which were carried out efficiently, professionally and in a very timely manner. Well Done Kingston Crescent Surgery.

— Anonymous

Verified review (1528537) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
Overall, how was your experience of this GP practice? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment mix up

2 out of 5 stars
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I was given an appointment to attend Kingston Crescent surgery. The day of the appointment I received a phone call cancelling the appointment and it was rearranged for a later date. I attended my appointment to be told I had been booked in to the wrong surgery and needed to go to Somerstown, a further appointment was made for the next day. I cannot understand how an appointment can get so mixed up, especially when I was contacted to rearrange. In a time when we are advised to stay at home, I'm at a loss how mistakes like these can be made, meaning I had to attend 2 Dr's surgeries increasing my risk.

— Carly M

Verified review (1528532) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team. We apologise for the inconvenience caused and will take learning form your experience.
Overall, how was your experience of this GP practice? Very poor
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 2 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Hi All.
If it helps anyone to decide on taking the vaccine shot, this is the experience I have had with the Covid Pfizer vaccine.
As I am 88 years old, taking all the usual medication for my age, I was offered the Pfizer vaccination.
Had the first shot Dec 18th 2020, minor ache at the arm injection site , otherwise no problems.
Second booster shot 8th Jan 2021, minor arm and a sniffy nose for a couple of days, no other problems.
The required 7 days since that last shot have passed.
I am now advised I have 90% to 95% immunity against being seriously ill with Covid.

BTW: The vaccination service at the Kingston Surgery Portsmouth was impressive and well organised.

Many Thanks to All of the Staff at Kingston, Nicely Done.!

Eric Gibbs

— Eric Gibbs

T357045 Review left 5 years ago
This review complies with Google's policies.

Visit to my surgery

5 out of 5 stars
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The main reason I gave this review is because the staff have worked so hard to make the enviroment safe to use in the surgery that I use and are very friendly.

— Anonymous

Verified review (1528126) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
Overall, how was your experience of this GP practice? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Covid injection

5 out of 5 stars
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1st and 2nd Covid injections went smoothly and am grateful to have them.

— Anonymous

Verified review (1527682) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
Overall, how was your experience of this GP practice? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other relative or friend

Kingston Crescent Surgery

4 out of 5 stars
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I phone to speak to someone, they got back to me really quick.

— Anonymous

Verified review (1527680) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
Overall, how was your experience of this GP practice? Very good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Outstanding Gp Practice

5 out of 5 stars
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I have been using this Gp surgery for years. They have well experienced staff. My recent experience was fine. I don't change my surgery whenever I move house as I am happy with the medical care they provide.

— Anonymous

Verified review (1527339) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
Overall, how was your experience of this GP practice? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Blood test

5 out of 5 stars
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My appointment was on time and everyone did their jobs efficiently,

— Elizabeth O

Verified review (1527174) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
Overall, how was your experience of this GP practice? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I have nothing but praise

5 out of 5 stars
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I have nothing but praise for the Surgery, all the Doctors and Stall have been excellent.
Many thanks to all of you.

— David C

Verified review (1527160) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
Overall, how was your experience of this GP practice? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Made me feel secure

5 out of 5 stars
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Very quick service and made me feel secure.

— Nicholas O

Verified review (1527122) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall? 5 out of 5 stars

Appointments

4 out of 5 stars
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Find it difficult to get appropriate appointment especially for b12 injection which is a regular necessity for many people. Not enough nurses available to give this treatment.

— Terissa D Terissa D works at University of Portsmouth as Dental nurse

Verified review (1527078) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.
Overall, how was your experience of this GP practice? Neither good nor poor
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very helpful

5 out of 5 stars
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Very helpful and professional.

— Keith W

Verified review (1527064) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall? 5 out of 5 stars

Amazing doctor

5 out of 5 stars
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Friendly staff and doc was amazing, first time ever going there and so far so good.

— Lesley C

Verified review (1527056) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall? 5 out of 5 stars

Kingston Cres. is the Best

5 out of 5 stars
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I know that sometimes the phone waiting time is quite lengthy but I'm not complaining. Lots of people all with their different needs calling at the same time. Hats off to everyone at Kingston Cres. for a service 2nd to none. If I ever move anywhere else, I'd like to take Kingston Cres. with me.

— Philip T

Verified review (1527052) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
Overall, how was your experience of this GP practice? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

4 out of 5 stars
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Good communication

— Stephen R

Verified review (1527006) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall? 4 out of 5 stars

Kingston Crescent Surgery

5 out of 5 stars
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Helpful staff.

— Philip G

Verified review (1527003) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall? 5 out of 5 stars

Excellent treatment

4 out of 5 stars
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Very well treated. Practitioner nurse very thorough.

— Janet F

Verified review (1526997) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
Overall, how was your experience of this GP practice? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient