Kingston Crescent Surgery

Felt Assured

Yet again treated with dignity and respect by dedicated surgery personnel.

— Anonymous

Verified review (2323320) Review left 7 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Amazing, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Great

The nurses were kind, understanding, pleasant and very helpful.

— Jennifer H

Verified review (2323295) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Smear test

Has my smear test recently, the nurse who did it was very nice and made me feel at ease. It was quick and she was very professional

— Anonymous

Verified review (2323293) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Prefect, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Steroid injection

Carl is the only one who doesn’t hurt me when he does these!

— Lisa F

Verified review (2323282) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Oh that's great, I will pass the feedback on. Thank you!

Overall, how was your experience of our service? Very good

Telephone call

I don't like this amana when you phone up

— Richard W

Verified review (2323271) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

I am sorry to hear this, especially considering that we get so much positive feedback on our new Anima system.

Overall, how was your experience of our service? Neither good nor poor

Blood test

Speedy, absolutely painless.

— Elizabeth B

Verified review (2323270) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Always a good review

Always polite and helpful receptionists and staff, either at the surgery or on the phone

— Geoffrey S

Verified review (2323262) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking to the time to leave feedback.

Overall, how was your experience of our service? Very good

Seen on time

Very good service. Easy to use the app (for the first time)
Phone call back within the hour and an appointment given. Seen on time and very thorough service.

— Elizabeth L

Verified review (2323253) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Absolutely perfect, I am so glad to see so many positive comments regarding the new system. Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Easy appointment

Nurse took out stitches. Painless and was a positive experience

— Calum J

Verified review (2323251) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Perfect, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Concern re long term illness

I was checked over. Given advice and was given 2 appointments for follow up tests.

— Anonymous

Verified review (2323249) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Great, thank you for leaving feedback.

Overall, how was your experience of our service? Good

Very nicely done

I was early for a blood test but was called in soon.
I have had a lot of blood tests in the last couple of years and I can confidently say the lady who dealt with me was charming, professional and one of the best ever!

— Anonymous

Verified review (2323247) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Oh that's great, thank you for leaving feedback!

Overall, how was your experience of our service? Very good

Wound dressing

Nurse was very professional and friendly.

— James M

Verified review (2323246) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Helpful and friendly

Doctor was good
Helpful and friendly but still waiting for an update

— Malcolm D

Verified review (2323244) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback. If you are still waiting for a response, please do get in contact with us.

Overall, how was your experience of our service? Good

Seeing the nurse

The nurse was on time and polite and friendly

— Anonymous

Verified review (2323243) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Great, thank you for leaving feedback.

Overall, how was your experience of our service? Good

Injections

Flu jab & medals jab

— Geoffrey H

Verified review (2323242) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Good

Ongoing illness

Was able to have face to face, which enabled me to be sorted out, thank you

— Anonymous

Verified review (2323240) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Fast and efficient

Walked in fur a flu jab with no appointment … it was done within 10 minutes. Fast and efficient

— Anonymous

Verified review (2323239) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Great, thank you for leaving feedback

Overall, how was your experience of our service? Very good

Asthma check

Karen was excellent, 10 out of 10

— Gillian C

Verified review (2323237) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Amazing, thank you for leaving feedback

Overall, how was your experience of our service? Very good

Good experience

Carole who assisted me was so friendly and helpful.

— Jay M

Verified review (2323227) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback

Overall, how was your experience of our service? Very good

Steroid injection

Louis is very professional, reassuring, very good at his job, makes me feel safe and comfortable

— Anna H

Verified review (2323225) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback, I will pass your comments on.

Overall, how was your experience of our service? Very good