Well looked after from all staff present today, welcoming member of staff guided me in, reception staff thoughtful, helpful & kind. The doctor I saw, knowledgeable straightforward with what I needed to know in order to help myself.
A very pleasant experience today. Thank you.
— Anonymous
Verified review (1500503)
Review left 6 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment?
Likely
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Patient
Review from Google
I can't believe the negative comments made. I have never had a bad experience at this surgery from receptionists to nurses to GPs. They are all without exception extremely friendly, professional, and caring. It's sometimes difficult to get an appointment but that's the same everywhere. The eConsult form works well and I have received very prompt responses. Thank you all!
— Julian Kent
T357066
Review left 6 years ago
This review complies with Google's policies.
Can’t recommend enough!
Lovely surgery and lovely staff, nothing’s ever a problem and staff can’t do enough to help. Considering how many patients they have I can always get seen if I need to and get the help I need. Thankyou.
— Joanna M
Verified review (1498977)
Review left 6 years ago
This review was collected via online systems.
Reply from Kingston Crescent Surgery
Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment?
Extremely Likely
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Patient
Last visit
Received a call back from a doctor very quickly and an appointment was made for that morning which was great. It was at the start of the Coronavirus in feb and felt happy the doctor checked things out before I was allowed to the surgery.
Once at the surgery spoke with a different doctor ( believe it was a health care worker) he was also efficient.
Only down side was when I picked up my prescription and got it home realised I had 3 weeks worth of antibiotics but I hadn’t been explained to why? I knew this was a long course and would of been good to understand why.
— Louise A
Verified review (1498878)
Review left 6 years ago
This review was collected via online systems.
Reply from Kingston Crescent Surgery
Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment?
Likely
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Telephone appointment
To discuss my medication
— Peter H
Verified review (1498873)
Review left 6 years ago
This review was collected via online systems.
Reply from Kingston Crescent Surgery
Thank you for taking time to provide feedback.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment?
Unlikely
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Shielding check up
Very helpful advice.
— Sheila A
Verified review (1498870)
Review left 6 years ago
This review was collected via online systems.
Reply from Kingston Crescent Surgery
Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment?
Extremely Likely
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Patient
Very good
Good staff. Clean surgery with good atmosphere.
— Anonymous
Verified review (1498691)
Review left 6 years ago
This review was collected via online systems.
Reply from Kingston Crescent Surgery
Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment?
Extremely Likely
How satisfied are you that you are treated with dignity and respect by staff?
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How satisifed are you with the outcome of your treatment?
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Patient
Carer Health Check
Thorough check carried out by the nurse. Weight, BP, Bloods, etc; - Picked up a small irregular heartbeat and arranged for ECG for this week. Excellent service.
— Derek U
Verified review (1498439)
Review left 6 years ago
This review was collected via online systems.
Reply from Kingston Crescent Surgery
Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment?
Extremely Likely
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Patient
Very impressive
The process was very quick and reassuring that my issue will be sorted in a timely manner. Very impressive.
— Lynne C
Verified review (1498432)
Review left 6 years ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?
Polite helpful staff
They let my sister in law know of any changes to my appointments as I can't use the phone because of my brain injury, polite helpful staff, thank you very much for everything you do for me.
— Jeffrey P
Verified review (1498344)
Review left 6 years ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?
Kingston Crescent Surgery
The doctors and nurses are the most experienced I've ever been treated by. When I become ill I needed a lot of care and support. Dr Monnary Dr. Sergen and Dr. Kipgen treated me with the best possible and minded people it's been 4 years now not so bad, thanks to all of you I'm back in a better place now and hopefully I'll be staying with you I hope everyone gets the same treatment as me thank you.
— Carolyn S
Verified review (1498325)
Review left 6 years ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?
I’m very pleased
You follow all things so closely that I am very happy with this medical center.
Thank you.
— Elisabet P
Verified review (1498322)
Review left 6 years ago
This review was collected via online systems.
Reply from Kingston Crescent Surgery
Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment?
Extremely Likely
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Patient
Great service all round
Kingston Crescent were really helpful and tried to do everything to help me figure out what was wrong with me. Staff were friendly and extra precautious regarding coronavirus, including screening people at the door. Great service all round.
— Alexandra S
Verified review (1498294)
Review left 6 years ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?
Very pleased
Short waiting time. Professional staff. Very clean and safe place.
— Anonymous
Verified review (1498230)
Review left 6 years ago
This review was collected via online systems.
Reply from Kingston Crescent Surgery
Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment?
Extremely Likely
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Respectful
I don’t like going to the gp alone but I do now as I find they show me respect and help me
— Anonymous
Verified review (1498213)
Review left 6 years ago
This review was collected via online systems.
Reply from Kingston Crescent Surgery
Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment?
Extremely Likely
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Excelent attention
The doctor was assertive and helpful, explaining everything in detail.
— Anonymous
Verified review (1497749)
Review left 6 years ago
This review was collected via online systems.
Reply from Kingston Crescent Surgery
Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment?
Extremely Likely
How satisfied are you that you are treated with dignity and respect by staff?
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How satisifed are you with the outcome of your treatment?
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Patient
Appointment/doctors
The doctor I see last week was lovely and I couldn’t fault her.
— Peter S
Verified review (1497140)
Review left 6 years ago
This review was collected via online systems.
Reply from Kingston Crescent Surgery
Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment?
Extremely Likely
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisifed are you with the outcome of your treatment?
Which best describes you?
Patient
Kingston Crescent Surgery
I always had a positive experience when ever I visited the surgery. I like for test to be done there for patients that goes in to see GPs for the virus
— Robert D
Verified review (1496470)
Review left 6 years ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?
Kingston Crescent Surgery
My experience with the surgery has been OK, superb when my mother was alive, can't fault the doctors or pharmacy.
— Jayne G
Verified review (1496318)
Review left 6 years ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?
Appointment
No appointment needed, seen immediately, in and out in minutes for pneumonia jab.....service indeed .
— Wendy F
Verified review (1496252)
Review left 6 years ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?
