Went to see Carl for my injections. As always, friendly, professional, kind and made it as pain free as he could. Just a nice fella! Thank you Carl and see you again soon
— Simon D
Verified review (2322042)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for leaving feedback, I will pass your lovely comments on.
Overall, how was your experience of our service?
Very good
Consultation
Securing same day appointment and GP review all went well, smooth, seamless process
— Onicah A
Verified review (2321704)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Perfect, thank you for leaving feedback.
Overall, how was your experience of our service?
Very good
Amazing
Amazing communication and care for each individual at the surgery. Nurses are so professional and make you feel at ease if you are worried about anything you are having done. I’m glad to have such a great doctors.
— Elle C
Verified review (2321600)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to leave such lovely feedback, I will be sure to pass your comments on.
Overall, how was your experience of our service?
Very good
Covid & flu jabs
Attended the surgery for my flu & Covid jabs, all went according to plan in and out in ten minutes excellent.
— Kevin A
Verified review (2321228)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to leave feedback
Overall, how was your experience of our service?
Very good
Dreading blood test
It was fantastic, didn’t feel a thing, best blood test ever and I have a real needle phobia. I hope I have the same lady next time.
— David A
Verified review (2321128)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to leave feedback. You can certainly request the same person again.
Overall, how was your experience of our service?
Very good
I'm staying put.
How good or bad is Ports down Group Practice? What I can report without hesitation is that my brother is with another out of town practice which makes me very glad I am with Portsdown Group Practice.
— Edward H
Verified review (2321112)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to leave feedback, I am glad you are happy with our service.
Overall, how was your experience of our service?
Good
My Hip
Good service, good staff. I had my first steroid injection, all well. Well done Kingston Crescent
— Helen C
Verified review (2320957)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to leave feedback!
Overall, how was your experience of our service?
Very good
Ongoing sore throat
After completing and submitting an online form, I received a call from the doctor and was booked in on a same day appointment. The person I saw was friendly and professional, checking my details, symptoms, asking questions and involving me in decisions/recommendations including a further hospital referral, which I am waiting to receive. Overall I was pleased with the way it all went and thought that the person I saw at the practice was very good.
— Anonymous
Verified review (2320860)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to leave feedback!
Overall, how was your experience of our service?
Very good
Smear test RV
The nurse I had was lovely and very friendly and I felt very comfortable.
— Anonymous
Verified review (2320806)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for leaving feedback
Overall, how was your experience of our service?
Very good
ECG test
I have always found every visit to a Portsdown Group Practice surgery professional, polite and treat their patients with dignity. I cannot thank you all enough.
— Peter H
Verified review (2320732)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for leaving feedback, we really do appreciate it.
Overall, how was your experience of our service?
Very good
Covid and Flu jab
The nurse was very nice, friendly and chatty. Perfect!
— William M
Verified review (2320729)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Great, thank you for leaving feedback.
Overall, how was your experience of our service?
Very good
No complaints!
Fantastic surgery - sometimes it's hard to get an appointment but always still looked after and they keep their eye on me and see me pretty quickly because of my condition, so no complaints.
— Robert R
Verified review (2320711)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Great, thank you for leaving feedback.
Overall, how was your experience of our service?
Very good
Appointment
The doctor was very attentive and I got in to see someone the same morning I made contact!
— Sarah L
Verified review (2320710)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Great, thank you for leaving feedback.
Overall, how was your experience of our service?
Very good
Staff were very helpful on arrival
Service at reception was quick and kind.
— Raiminder S
Verified review (2320686)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Great, thank you for leaving feedback.
Overall, how was your experience of our service?
Very good
Kingston Crescent Surgery - Appointment
I rung up first thing for an infected elbow. I had an asthma check at lunch time and suggest both at same time. Was told dr will call....2 hrs later sent photos but no call. Had asthma check up but nurse wouldnt see elbow, recption wouldnt help and said Dr would call. 6.5 hrs after my first call Im told ro get back down surgery in 15mins! I could not make that...the nurse who would look at elbow gave me a flu jab in that arm which resulted in severe pain all evening and night, any slight move of my arm was agony. Poor and inefficient service which made arm pain even worse. I invite your views?
— Matthew B
Verified review (2320681)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Unfortunately we have many patients that need calling/seeing, so we cannot guarantee that it will be within a certain time frame. If you would like to put in a complaint so that we can investigate, please do so on [email protected].
Overall, how was your experience of our service?
Poor
Diabetes check up
Staff were amazing and so informative. I learnt a lot. Thanks.
— Anonymous
Verified review (2320652)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for leaving feedback.
Overall, how was your experience of our service?
Very good
Emergency check up
For an emergency review it was good. Thank you.
— Anonymous
Verified review (2320638)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for leaving feedback.
Overall, how was your experience of our service?
Good
Blood pressure check
I was put at ease straight away - had my blood pressure checked and discussed my concerns.
— Julie T
Verified review (2320637)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Great, thank you for leaving feedback.
Overall, how was your experience of our service?
Very good
Up my meds
Helpful
— Ann S
Verified review (2320635)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for leaving feedback.
Overall, how was your experience of our service?
Very good
Visit
Had Cortisone injection which was a lot better than expected.
— Anonymous
Verified review (2320632)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for leaving feedback.
Overall, how was your experience of our service?
Very good
