Kingston Crescent Surgery

Brilliant

Brilliant

— Elaine W

Verified review (2294624) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you!

Overall, how was your experience of our service? Very good

An in-depth consultation

The appointment came through quickly and I was seen by Dr. Goodenough. An in-depth consultation followed by good examination. Diagnosed and prescription sent.

— Peter H

Verified review (2294609) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

That's great, thank you for leaving feedback. I have passed your comments on to the GP.

Overall, how was your experience of our service? Very good

Diabetes clinic & review

The visit was quick & efficient & the nurse was efficient, helpful & informative

— Richard A

Verified review (2294594) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Blood Test

I visited Kingston surgery for blood samples, which opened the possibility of blood sugar dictating in my blood but I am yet to start medication

— Emmanuel O

Verified review (2294540) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Good appointment

I had a good interaction with the nurse and explained everything about the blood test with care

— Richard F

Verified review (2294512) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Surgery appointment /vaccinnation

I came to the Kingston Crescent Surgery for my vaccination which was given by Dr Philip Monnery, I’m usually so scared of injections, I didn’t even know when he gave me my vaccine, because I didn’t even feel the needle, he was very gentle and professional. Keep the good work, doctor!

— Courage O

Verified review (2294487) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Awesome, thank you for leaving feedback. I will pass your comments on.

Overall, how was your experience of our service? Very good

Service was good

Appointment went fine. Was within a reasonable expected timeframe.

— Anonymous

Verified review (2294449) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Excellent job

As in previous reviews, wish I could get an appointment at my surgery (walking distance) instead in the car, sat in traffic with no guarantee of a parking space. Not very green is it!

— Peter M

Verified review (2294437) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for comments. We offer appointments at all our sites, you can wait for your preferred site, however, this may result in a delay in you being seen.

Overall, how was your experience of our service? Very good

Fabulous

Saw respiratory nurse
Absolutely brilliant, so experienced and she clearly loved her job. She was informative and we laughed a lot.

— Anonymous

Verified review (2294421) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

That's lovely, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Results

The doctor was good and very helpful

— Anonymous

Verified review (2294399) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Great, thank you for leaving feedback.

Overall, how was your experience of our service? Good

Very helpful appointment

Extremely helpful nurse practitioner Tina. She really listens to my daughters and has taken immediate steps to investigate the issue. Very impressive

— Toni W

Verified review (2294395) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback we really appreciate it. I will pass your comments on.

Overall, how was your experience of our service? Very good

Unreliable service

Unreliable service, two appointments made and texting both dates on the same day to cancel it

— Amaury L

Verified review (2294390) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We are sorry that you have received 2 cancellations in close succession. We will share this with our team and make improvements where possible.

Overall, how was your experience of our service? Good

Blood Collection

Good

— Anonymous

Verified review (2294365) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Review blood tests with doctor

Great review with doctor who listens well and takes action where necessary

— Paul D

Verified review (2294363) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

No power

Had no power so couldn't get my bloods done. Lady was very polite and apologetic

— Charley R

Verified review (2294353) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

We are sorry this happened, thank you for your understanding.

Overall, how was your experience of our service? Good

Impressive caring approaches

Surgery staff aware of my profound deafness and adapt very well. Impressive caring approaches.

— Lynda S

Verified review (2294327) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

I am pleased that you are impressed, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Blood test

The Nurse taking my blood test was good.

— Lucinda R

Verified review (2294322) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Jab

As part of the six monthly monitoring my health. I booked and underwent a blood test. As usual the whole experience was seamless.

— Anonymous

Verified review (2294317) Review left 8 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Diabetes blood test

Call in at correct time. Out within 5 minutes. Was told I would not hear anything if all was well

— Lynne D

Verified review (2294310) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

That's great! Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Blood Test

I arrived for a blood test. I was not kept waiting and the health professional that managed to skilfully get blood from my old veins was very polite.

— Ian V

Verified review (2294305) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

That's great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good