Kingston Crescent Surgery

Visit to the surgery

Really good logging on the computer, not long to wait

— Mark E

Verified review (2260177) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Perfect, thank you.

Overall, how was your experience of our service? Very good

Very kind

The nurse was very kind, dealt with me in a kind and appropriate manner, she knew exactly what to do, how to do it and did it very well, thank you

— Brian H

Verified review (2260176) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

I am so pleased to hear this, I will pass your feedback on. Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

ECG

Prompt & efficient

— Anonymous

Verified review (2260175) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Great, thank you for leaving feedback.

Overall, how was your experience of our service? Good

Kingston Crescent Surgery

The Nurses were fab as always. Reception are helpful. My only issue would be not enough face to face appointments offered.

— Anonymous

Verified review (2260174) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Great, thank you for leaving feedback. We do offer face to face appointments when it is necessary, as well as face to face routine appointments.

Overall, how was your experience of our service? Good

Appointment

I am still waiting for an update on my sicknote. I was put as fit for work not unfit for work. My arm still has limited movement and l cannot speak to a doctor about it.

— Keith H

Verified review (2254199) Review left 10 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. If you are not happy with the comments on your sicknote then it is advisable to contact us for a routine appointment to discuss further. You will likely need a review if you request further sick notes so it would be of benefit. Please go online at 7pm or call us at 10am in the week. We also have DWP staff on site who can assist in getting you back to work. You can request an appointment with their advisor through our reception and contact centre. Thank you

Overall, how was your experience of our service? Neither good nor poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very helpful

Friendly and very helpful

— Carole Y

Verified review (2253384) Review left 11 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you!

Overall, how was your experience of our service? Very good

Treated me very well

I found my treatment and how the doctor treated me very very well

— Kim B

Verified review (2253284) Review left 11 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

That's great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Next of kin

Recent appointment

Good, explain everything to me

— Susan C

Verified review (2252956) Review left 11 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Great, thank you.

Overall, how was your experience of our service? Good

Appointment

Very behind on appointments

— Anonymous

Verified review (2252864) Review left 10 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback, I am sorry to hear that we were running behind. Sometimes this is completely out of our control, we appreciate your understanding.

Overall, how was your experience of our service? Neither good nor poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

Everything was just fine

— Bryan G

Verified review (2252850) Review left 11 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

Happy with the service received, staff very friendly.

— Anonymous

Verified review (2252778) Review left 11 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Wonderful, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Routine blood test

I attended for routine blood test - ahead of time / swift / effective and professional phlebotomist.

— Christopher W

Verified review (2252766) Review left 11 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

That's great to hear, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Appointment

Precise, quick

— Kinga K

Verified review (2252700) Review left 11 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Perfect, thank you.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly

Friendly and efficient

— Anonymous

Verified review (2251274) Review left 11 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you!

Overall, how was your experience of our service? Very good

Kingston Crescent Surgery

Blood test, it went fine

— Keith M

Verified review (2249837) Review left 11 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent practice

Excellent practice. Very friendly, knowledgeable staff members.

— Jacqueline S

Verified review (2249751) Review left 11 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Awesome, thank you!

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

I'm not satisfied from what he does Kingston Crescent Surgery. You keep sending me text messages asking me to get vaccinated against something, since you seem to care so much about the patient's health so why when I'm sick I can't come to the NHS clinic (you tell me to call you at 8 a.m. -complete nonsense!!!! ) and I have to go to a private clinic to have a doctor examine me. Change it because Covid is long gone, I want normality, come to the Surgery and you can register with a doctor !!!!!!!!!

— Anonymous

Verified review (2249726) Review left 10 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

My apologies, I am not sure who you are referring to when you say "he", so I cannot comment on that.
If you would like to opt out of receiving campaign texts, then you can do so by emailing [email protected]. You will need to specify campaign texts only, so that you still receive appointment reminders.
We still see patients face to face, but for urgent on the day GP appointments it will generally be a phone call first and then a face to face appointment if necessary.

Overall, how was your experience of our service? Don't know

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very good and calming

Everything went wow, the doctor was very good and calming

— David K

Verified review (2249715) Review left 11 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Amazing, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

Great help and good information

— Anonymous

Verified review (2249696) Review left 11 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you!

Overall, how was your experience of our service? Very good

Seen quickly

Had a booked appointment, seen quickly and managed to squeeze in a further appointment for a tetanus jab within a 10 minute wait only. Staff always obliging the front desk

— Diana J

Verified review (2249583) Review left 11 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Oh I am pleased to hear you were pleased with your visit. Thank you for leaving feedback.

Overall, how was your experience of our service? Very good