Working Feedback

Kingston Crescent Surgery

92 Kingston Crescent, Portsmouth, Hampshire, PO2 8AL

Good rating from 5153 reviews

4 out of 5 stars

+ 189 reviews from Google 5342 total reviews

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Latest Reviews by Working Feedback

Efficient and friendly

4 out of 5 stars
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I visited this surgery from Purbrook for a steroid injection in my knee. The young man who gave me the injection was efficient and friendly. No complaints at all.

— Anonymous

Verified review (2184807) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 2 out of 5 stars
Which best describes you? Patient

Professional

5 out of 5 stars
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The nurse was professional and makes you feel at ease.

— Martin C

Verified review (2184770) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very efficient

5 out of 5 stars
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On time, very efficient and professional.

— Keith B

Verified review (2184519) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Great. Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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I am very satisfied.

— Florica V

Verified review (2184514) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Excellent

5 out of 5 stars
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Excellent service

— Raymond B

Verified review (2184484) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Sugar level

— Irene H

Verified review (2184461) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

5 out of 5 stars
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All was done according to plan.

— Robert C

Verified review (2184447) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Perfect, thank you.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Highly recommend

5 out of 5 stars
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I was seen quickly, by a very polite, caring professional. Treated with respect and given some excellent advice which seems to be working. Thank you! 10 out of 10 & I would highly recommend!

— Anonymous

Verified review (2184426) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

That's wonderful to hear. Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Helpful and caring

5 out of 5 stars
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All staff very helpful and caring.

— Philip C

Verified review (2184395) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
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Very good experience

— Anonymous

Verified review (2184371) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Good service

— Simenesh A

Verified review (2184360) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I was treated politely

4 out of 5 stars
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On my visit I was treated politely, speedily and professionally. Thank you.

— Colin K

Verified review (2184319) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Perfect. Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Good

Kingston Crescent Surgery

4 out of 5 stars
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Visit was for a blood test, that the surgery had agreed to take over monitoring, but so far I have had to sort for myself, with no contact with the surgery.

— Gillian T

Verified review (2181145) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback. We may be taking over doing your blood tests, but you would still need to book them.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

1 out of 5 stars
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Awful experience. Not listened to, and felt the doctor I spoke to was extremely condescending.

— Jennifer C

Verified review (2180945) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback, I am sorry to hear this. If you would like us to investigate, please put in a complaint to [email protected].
Overall, how was your experience of our service? Very poor
How satisfied are you that you are treated with dignity and respect by staff? 1 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

Friendly and very helpful

5 out of 5 stars
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The staff were friendly and very helpful, they did everything that was needed, I would say an easy 10/10

— Geoffrey L

Verified review (2179903) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Amazing! Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good

Blood test

4 out of 5 stars
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The blood test I had went ok, very quick when I had it too.

— Anonymous

Verified review (2179786) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Treated with respect

5 out of 5 stars
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Was treated with respect
Also found out my heart was missing a beat. Was booked in for a ECG

— Robert K

Verified review (2179453) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant practice

5 out of 5 stars
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This practice is absolutely brilliant, they have done a lot for me and my wife when other doctors I’ve been with have not done very much. Kingston Crescent Surgery are very polite helpful and caring, they listen to an individual.

— Anonymous

Verified review (2178158) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

That is wonderful to hear. Thank you for taking the time to leave feedback, we really appreciate it.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Caring staff

5 out of 5 stars
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Thoughtful and caring staff who respect aging patients

— Anonymous

Verified review (2178029) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

I am really pleased to hear that. Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service

5 out of 5 stars
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Great service and friendly staff

— Kim P

Verified review (2178021) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you!
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient