Working Feedback

Kingston Crescent Surgery

92 Kingston Crescent, Portsmouth, Hampshire, PO2 8AL

Good rating from 5153 reviews

4 out of 5 stars

+ 189 reviews from Google 5342 total reviews

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Latest Reviews by Working Feedback

Lovely staff

5 out of 5 stars
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Always positive. Lovely staff. Put you at ease and very quickly get medical advice if they think it's needed.

— Anonymous

Verified review (2170169) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback, we really do appreciate it. I am sorry to hear that we are not always welcoming, if you would like to put in a complaint for us to investigate, please do on [email protected].
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Very helpful

— William M

Verified review (2170162) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

5 out of 5 stars
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My appointment was on time and held in a friendly manner.

— Anonymous

Verified review (2170120) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Perfect, thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Excellent help and advice

5 out of 5 stars
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Excellent help and advice from Dr Tijana Stubbs. One of the nicest doctors I’ve ever meet.

— Nicholas L

Verified review (2170118) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving such lovely feedback, I will pass this on.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Asked for a tetanus jab to be given after having blood test, only waited a few minutes.The only thing is I have a problem with the arm the tetanus jab was given in, seems to be aching a lot and restricting movement since.

— Raymond W

Verified review (2170014) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. All immunisations can cause this type of side effect, however if you continue to be concerned you should arrange a further appointment to be checked.
Overall, how was your experience of our service? Very good

I was seen quickly

5 out of 5 stars
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Very efficient, I was seen quickly and was informed and advised well

— Mark C

Verified review (2170007) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Very good

Very good

5 out of 5 stars
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Very good service

— George M

Verified review (2165863) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you, we appreciate your positive feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Too many texts and emails regarding treatment.

— Carl B

Verified review (2165822) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback. If you would like to dissent from receiving texts, please get in contact with us.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Examined thoroughly

5 out of 5 stars
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Examined thoroughly, waiting for the outcome of my x rays

— John H

Verified review (2165710) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Great, thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

5 out of 5 stars
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Punctual and courteous

— Rodney L

Verified review (2165660) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
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Very good service.

— Raymond C

Verified review (2165644) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you.
Overall, how was your experience of our service? Very good

Helpful and explained everything

5 out of 5 stars
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My appointment went well, the nurse was very helpful and explained everything she was doing.

— Omolara F

Verified review (2165559) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback, I will pass on your positive comments to the nurse.
Overall, how was your experience of our service? Very good

Explained procedure

5 out of 5 stars
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Friendly welcome. Explained procedure. Made a 2nd appointment for me in the consulting room.
Excellent, made me feel Important

— Lindsay C

Verified review (2161210) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

That's great, thank you for taking the time to leave feedback, it is very much appreciated.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I was treated well

4 out of 5 stars
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Great nursing. I went to the surgery for a routine cervical screening. The nurse was very pleasant and informed me of all the processes. I was treated well and professionally.

— Lisa T

Verified review (2160996) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Attentive, thoughtful

5 out of 5 stars
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Mark was very attentive, thoughtful and provided good advice

— Kieron H

Verified review (2160768) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

That's great, thank you for leaving feedback, I will pass this on.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

A good experience

5 out of 5 stars
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Had a good experience, lovely lady who I had an appointment with

— Daphne D

Verified review (2160297) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

That's great, thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

5 out of 5 stars
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Your work service is good, you guys, what you are doing, everybody nice here, I must say job well done

— Kadijatou J

Verified review (2160244) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

I am glad you are happy with the service we provide, thank you for leaving feedback.
Overall, how was your experience of our service? Very good

Put me at ease

5 out of 5 stars
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She was very pleasant, put me at ease and was very easy to talk to

— Anonymous

Verified review (2159381) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Amazing, thank you for leaving feedback.
Overall, how was your experience of our service? Very good

Friendly and helpful

5 out of 5 stars
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Appointment on time. Friendly and helpful treatment.

— Dora K

Verified review (2158443) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

That's great, thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Consistent excellent service.

— Anonymous

Verified review (2158402) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient