Working Feedback

Kingston Crescent Surgery

92 Kingston Crescent, Portsmouth, Hampshire, PO2 8AL

Good rating from 5154 reviews

4 out of 5 stars

+ 189 reviews from Google 5343 total reviews

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Latest Reviews by Working Feedback

Appointment

5 out of 5 stars
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It was a speedy visit as I prefer when attending so I am not exposed for too long to any other patients awaiting treatment.

— Anonymous

Verified review (2098651) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback, it is appreciated.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A positive experience

5 out of 5 stars
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My experience at Kingston Crescent was a positive one, polite staff and professional.

— David N

Verified review (2098593) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback, it is appreciated.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A lovely doctor

5 out of 5 stars
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We saw a lovely doctor, who was very thorough and helpful.

— Anonymous

Verified review (2098588) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

That's nice to hear, thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Very quick and no waiting around.

— Linda B

Verified review (2096345) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Very good

Calm and friendly

5 out of 5 stars
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The Doctor who attended to me was awesome, calm and friendly.

— Adefisola O

Verified review (2096133) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback, it is appreciated.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Quick, efficient

5 out of 5 stars
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Quick, efficient and I felt the doctor was interested in curing me.

— Anonymous

Verified review (2094815) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving positive feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Better than expected.

— Anonymous

Verified review (2094745) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Polite and friendly

5 out of 5 stars
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Polite and friendly staff. Doctor explained everything.

— Steven B

Verified review (2094737) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving positive feedback.
Overall, how was your experience of our service? Very good

Lovely nurse

5 out of 5 stars
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Very lovely nurse explained everything that she was going to do, made me feel very relaxed.

— Sarah S

Verified review (2094736) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving positive feedback.
Overall, how was your experience of our service? Very good

Friendly, professional

5 out of 5 stars
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Very professional and on time but friendly.

— Anonymous

Verified review (2094734) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Seen on time

5 out of 5 stars
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A very good experience. Was seen on time and discussed the purpose of my visit with a health practitioner.

— Anonymous

Verified review (2094615) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving positive feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

3 out of 5 stars
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I attended a routine annual blood test. It was on time and handled professionally. I hope to receive feedback and an opportunity to have a brief conversation with a doctor

— Alexander R

Verified review (2094576) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, please call the surgery on 023 9200 9191 if you would like to book an appointment to discuss results.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

Friendly, informative

5 out of 5 stars
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The appointment was on time and the practitioner was friendly, informative and made me feel at ease. She is an asset to the surgery.

— Melanie T

Verified review (2094567) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving such lovely feedback! I will share this with the team.
Overall, how was your experience of our service? Very good

Efficient and friendly

5 out of 5 stars
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Seen on time, efficient and friendly service (blood test).

— Anonymous

Verified review (2094398) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Efficient, prompt and polite

5 out of 5 stars
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Excellent service, efficient, prompt and polite. I had a separate appointment from my wife but were seen together.

— Paul L

Verified review (2094347) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

That's great to hear. Thank you for leaving feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

4 out of 5 stars
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I attended to have two inoculations and was seen quickly and treated well, thank you.

— Anonymous

Verified review (2094341) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.
Overall, how was your experience of our service? Good

Amazing

4 out of 5 stars
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Honestly, the doctors, nurses and healthcare workers are amazing. When I’m able to get in, they’re thorough and listen even when I know they’re quite busy.

— Anonymous

Verified review (2094307) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

We are sorry you feel that way. Our receptionists/call handlers have lots of training and take hundreds of calls a day, so appointments run out very quickly. Thank you for leaving feedback.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I have never had a bad experience with this practice. Appts have always been quickly arranged and called back when required. Staff always polite and friendly. Highly recommended .

— Fiona Batho

T356851 Review left 1 year ago
This review complies with Google's policies.

Appointment

5 out of 5 stars
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It was ok but running late understandly.

— Michael W

Verified review (2091290) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

4 out of 5 stars
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Unfortunately I had to cancel the follow up appointment, previous appointment was just a blood test.

— Anonymous

Verified review (2091239) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient