Kingston Crescent Surgery

I was satisfied with the care

The nurse who I saw was nice and very helpful. I didn't have long to wait and I was satisfied with the care I received.

— Anonymous

Verified review (2091084) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, it is much appreciated.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

Very pleasant person and very professional.

— Anonymous

Verified review (2091049) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your positive feedback.

Overall, how was your experience of our service? Very good

Professional

Was very professional.

— Anonymous

Verified review (2091045) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent service

Quick and excellent service.

— Anonymous

Verified review (2090988) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your positive feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

I was seen by the Dr quite quickly. Even though I was late.
I think I've seen the Dr before for a covid vaccination. He was very nice. Had to call a couple of times. As I'm a bit deaf stilĺ in my right ear.

— Pamela N

Verified review (2090985) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are happy to hear you were seen promptly.

Overall, how was your experience of our service? Very good

Appointment

I arrived and checked in easy enough with the wall tablet. The wait was reasonably short and I was called in. I asked if the blood I gave would test for PSA , given I am 67 thought that would make sense, however, it did not but I asked if I could have that tested and gave a subsequent blood sample, I then asked about blood pressure which I was told on the text sent would be tested. I was told I had been booked the wrong appointment and I would have to go to the reception and book another appointment. I joined the queue of 12 most of whom had difficulty booking in on the wall tablet. A long wait. I'll leave you to tell me what's wrong.

— Steven W

Verified review (2090975) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. Please be advised that phlebotomist appointments are for blood test only, this is because the clinician is not qualified to take blood pressures.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Brilliant service

Came in for a cortisone injection, brilliant service.

— Gaynor C

Verified review (2090973) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are glad you feel we are providing a brilliant service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Flu and Covid jabs and a blood test

I have visited this surgery twice in the last few weeks. Flu and Covid jabs and a blood test.

— Anonymous

Verified review (2090953) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you, we will share your feedback to the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Lovely, kind and patient

Hannah was lovely, kind and patient. She has made me feel way less stressed and anxious to get my bloods taken.

— Nicole C

Verified review (2090914) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are glad your practitioner made you feel that way.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Vaccinations

Attended for covid and flu vaccinations.

— Janis D

Verified review (2089543) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Great customer service

The staff are kind and friendly. They’re very polite too. Great customer service.

— Anonymous

Verified review (2088899) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

Tiny pricks from my jabs, good.

— Michael H

Verified review (2088880) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Good

Treated me with respect

GP came across as kind and considerate. Treated me with respect.

— Michael W

Verified review (2088125) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

Five star

The staff were friendly, and I wasn't kept waiting long. The treatment was very professional.
Five star.

— Colin H

Verified review (2088094) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you, we appreciate your feedback.

Overall, how was your experience of our service? Very good

Appointment

Thanks to the staff.

— Fatou J

Verified review (2087921) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

Good.

— Anonymous

Verified review (2087668) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Professional, organised

Professional, organised, availability, communication.

— Anna S

Verified review (2087632) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Professional

I have been impressed

Having only been to Kingston Surgery a short time I have been impressed with all levels, so will not be returning to previous surgery.

— Anonymous

Verified review (2087621) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are happy to hear you are impressed.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

Very polite and quick.

— Anonymous

Verified review (2087553) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

Flu and Covid Jabs.

— June R

Verified review (2087507) Review left 1 year ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient