Kingston Crescent Surgery

Kingston Crescent Surgery

Didn’t have any issues.

— Anonymous

Verified review (1993056) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Good

Appointments

I came to see GP after doing an on line form after a phone consultation then to be told that they still couldn’t help m. I have been trying to get a medication that I had before moving to Portsmouth but due to the complicated process to get appointments I have not been able to see a GP & now have been told they can’t give me the medication I was given previously.
I was offered a medication I was already taking? I know they don’t have time to read all the notes but this is the first time I have seen a GP & I have been here a year.

— Sarah C

Verified review (1993035) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. Prior to any consultation your notes should be read and I am sorry if this did not happen. If a medication is being issued that is not standard for a condition then a clinician may refer to specialists at the hospital for guidance. This is to ensure both safety for our clinicians and most importantly your safety.

Overall, how was your experience of our service? Poor

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

Great

The nurse was great. Reception was helpful.

— Anonymous

Verified review (1992603) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

Blood test

Was on time and quickly done.

— Anonymous

Verified review (1992072) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Courteous and professional

Very courteous and professional services were rendered to me.

— Brij J

Verified review (1991577) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Professional

Kingston Crescent Surgery

Arrived and checked in, I only waited for a couple of minutes before being call by the nurse, who was very efficient.

— Jackie R

Verified review (1991395) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Attentive and friendly

Appointment was on time, Nurse was attentive and friendly.

— Anonymous

Verified review (1991305) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

Quick, easy and painless

I was seen 15 minutes after my allotted appointment which isn't too bad in comparison and the nurse was lovely. Kind, personable but professional and informative. It was quick, easy and painless.

— Anonymous

Verified review (1991295) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will share your kind words with the team.

Overall, how was your experience of our service? Very good

My Asthma Review

The Nurse l saw for my asthma review was very polite & professional.
Made me feel at ease & suggested different ideas to help with using my inhaler.

— Jacqueline H

Verified review (1990706) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will share your kind words with the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Professional

Kingston Crescent Surgery

Within approx. 18 hours I became very ill, namely feeling very faint and my wife assures me I did pass out. I feel this was due to the covid injection. If this had happened while driving I would have created carnage on the road. An information sheet was provided by my sister in law which identified the symptoms I experienced, requiring "urgent medical attention". I have never previously had any ill effects from ANY injections and are sending this such that others may be aware as the effects are very serious.

— Bernard H

Verified review (1990247) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We are sorry that you experienced possible side effects from your COVID vaccination. Any vaccination does carry the chance of side effects and leaflets should be handed out when you attend, we are sorry if this did not happen in this instance.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

Kingston Crescent Surgery

Morning blood test.

— So M

Verified review (1988989) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

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Which best describes you? Patient

Very helpful

Getting used to this doctors, staff very helpful, all in all nice friendly doctors surgery.

— Rebecca D

Verified review (1988791) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very satisfactory

I have not been to see a Doctor in a very long time, but my overall experience of the nurse who took my blood, was very satisfactory. She was very polite and pleasant. A credit to the Surgery.

— Carole G

Verified review (1987534) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave us feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very good

Very good by an overworked service, professional and competent.

— Anonymous

Verified review (1987400) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will share your kind words with the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very professional

Very professional and organised.

— Andrew N

Verified review (1987352) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent

Quick, excellent service.

— Anonymous

Verified review (1987297) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Treated with respect

I thought it was very professional and got treated with respect.

— Anonymous

Verified review (1987278) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will share your kind words with the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Professional

Kingston Crescent Surgery

Not very good. The doctor could have listened to me.

— Calum K

Verified review (1987270) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We are very sorry that this has been your experience. To enable us to investigate this consultation please email us on - [email protected] we can then provide you with our findings.

Overall, how was your experience of our service? Poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

Booking appointment nearer to where I live

— Anonymous

Verified review (1987249) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Everybody friendly and helpful

My appointment was on time. Everybody friendly and helpful. I always want to use Kingston crescent surgery

— Dora K

Verified review (1987239) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will share your kind words with the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient