Working Feedback

Kingston Crescent Surgery

92 Kingston Crescent, Portsmouth, Hampshire, PO2 8AL

Good rating from 5159 reviews

4 out of 5 stars

+ 197 reviews from Google 5356 total reviews

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Latest Reviews by Working Feedback

Appointment with the nurse.

5 out of 5 stars
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I suffer from pressure sore and have to regularly visit the nurse for dressings, on every occasion they have been excellent, professional, patient, friendly and cheerful.

— Anonymous

Verified review (1944020) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass your kind words on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very straightforward

5 out of 5 stars
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All done on time. Very straightforward. Friendly care assistant.

— Paul W Paul W works at n/a as retired

Verified review (1942791) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Went very well

5 out of 5 stars
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It went very well, the person who saw me was brilliant, thank you.

— Stephen T

Verified review (1942612) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

4 out of 5 stars
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Kingston Crescent Surgery

— Peter W

Verified review (1942393) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Good

Excellent support

5 out of 5 stars
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Excellent support from the entire team.

— Anonymous

Verified review (1941552) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly staff

5 out of 5 stars
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Friendly staff. Swiftly met with health professional however wouldn't give me a "I've been a brave boy plaster".....lol...it hurt.

— Anonymous

Verified review (1941305) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly staff

5 out of 5 stars
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Friendly staff.

— Anonymous

Verified review (1941299) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words.
Overall, how was your experience of our service? Very good

Efficiency and friendliness

5 out of 5 stars
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Efficiency and friendliness, all good.

— Anonymous

Verified review (1941295) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good

Blood test

5 out of 5 stars
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My original test was booked for Monday but cancelled due to staff sickness, just proves even the best get sick, so using the app I rebooked for Thursday at the Cosham clinic. Parking's a nightmare but I got lucky, just arrived in time, signed in but as I've never been to the Cosham surgery before I didn't take notice of which waiting room I was to wait in (there's 3). l had to go to reception and the helpful receptionist, no problem it happens quite often. Once in the correct room I was only waiting for a max of 5 minutes before the phlebotomist called me in, I'm normally a nightmare to get blood from but the lady had no trouble and I was on my way in a couple of minutes. Great service, I don't know why so many people knock our local surgeries, without them we'd all be dead.

— Anonymous

Verified review (1940603) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass your kind words on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very polite

4 out of 5 stars
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Seen on time by a very polite nurse.

— Anonymous

Verified review (1940285) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

The nurse was incredibly thorough

4 out of 5 stars
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I was actually seen quickly and the nurse was incredibly thorough with my blood pressure check. Even querying my medication and promptly resolving an issue with the dosage.

— Lisa G

Verified review (1939291) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent service.

— Carole C

Verified review (1937827) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Very happy. I was super nervous about having my coil removed and the lovely doctor who removed it was amazing, very gentle and just a lovely lady in general. This is my first time here as my cosham surgery had no spaces.

— Kerry Stanley

T356872 Review left 2 years ago
This review complies with Google's policies.

Thorough treatment

5 out of 5 stars
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How thorough my treatment was.

— Anonymous

Verified review (1935167) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good

Efficient and thorough

5 out of 5 stars
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I saw a nurse for a respiratory review. She was polite and respectful, listening to my comments and answering my questions. She was pleased that I had brought my peak flow record with me and photocopied it for my records. She was efficient and thorough, and referred me on for further testing.

— Anonymous

Verified review (1934875) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

5 out of 5 stars
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Very helpful.

— Patricia F

Verified review (1934744) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good

Patient

5 out of 5 stars
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I was very satisfied with my visit to the Surgery, plus the Nurse was quite thorough at her job and friendly.

— Martin G

Verified review (1934134) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

So kind and reassuring

5 out of 5 stars
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The nurse who gave my dad his implant injection and was amazing. She was so kind and reassuring.

— Edward E

Verified review (1933809) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good

Amazing

5 out of 5 stars
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Fabulous and quick service. The nursing associate was amazing and super friendly, as usual.

— Anonymous

Verified review (1933790) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

4 out of 5 stars
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Was a bit late but if they are busy that happens sometimes, the person was joking and got the job done.

— Anonymous

Verified review (1933729) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Good