Verified review (1905143)
Review left 2 years ago
This review was collected via online systems.
Reply from Kingston Crescent Surgery
Thank you for your kind words.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Friendly and efficient
Staff were friendly and efficient.
— Anonymous
Verified review (1904922)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service?
Very good
Very good service
Very good service by blood nurse.
— Anonymous
Verified review (1904825)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Thank you for your kind words, we will pass this on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Blood test
No waiting. Bloods taken by friendly and professional staff.
— Anonymous
Verified review (1904679)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Helpful, on time
Very helpful staff. On time appointment.
— Anonymous
Verified review (1904672)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Efficient
I was attended to in time and efficiently.
— Anonymous
Verified review (1904569)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
First-class doctor
I had a scheduled appointment with a doctor and I had the best doctor I’ve ever had. Absolutely sensitive to my problem and made me feel totally at ease considering how stressed I had been about it. I will try and get him for my future appointments.
— Adam S
Adam S works at TradeSmart Academy as Stock Broker
Verified review (1904558)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass your kind words on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Quick, painless
It was quick, painless, overall okay.
— Richard B
Verified review (1904499)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service?
Very good
Appointment
Both doctor and receptionist were helpful.
— Anonymous
Verified review (1904458)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service?
Very good
Very good
Very good, no waiting, did blood pressure then went straight in, phone call from doctor a week later, thanks.
— Anonymous
Verified review (1903896)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Kingston Crescent Surgery
Very helpful lady, explained clearly what needed to be done.
— Janet B
Verified review (1902588)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Appointment
It was a telephone appointment, during which I was given an appointment, at Kingston Crescent, for Monday 5th Feb at 08:00. During a period when the Eastern Road is closed. I live in Waterlooville and will have to leave home at around 06:30 in hope of making the appointment time and will probably arrive to find all the staff sitting in traffic. That said, the diabetes nurse is very friendly and helpful.
— Martin R
Martin R works at Airbus as Test Engineer
Verified review (1900919)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Thank you for your feedback. Where possible we do take into consideration where you live and where your appointment is however, you can re-arrange an appointment for a better time if you are aware of traffic issues.
Overall, how was your experience of our service?
Good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
What's not to like?
Arrived ahead of time, booked in, and after a short wait I was called. I provided a sample of my blood, and actually came away before the time of my appointment. Quick and easy.
— Peter J
Verified review (1898083)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Thank you for your kind feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Didn't feel any pain
The nurse was excellent, didn’t feel any pain with the injection.
— Anonymous
Verified review (1897903)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
Very professional
Very professional.
— David S
Verified review (1897867)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service?
Very good
The surgery is proactive
A good and useful appointment. I like the fact that the surgery is proactive in keeping my healthcare on track.
— David C
Verified review (1897851)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
A routine blood test
I needed a routine blood test recently. The Surgery phoned to tell me an appointment had been arranged and asked if it was convenient. I attended and was seen right on time. It was very efficiently handled.
— Shirley T
Verified review (1897090)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Fasting blood test accommodating
Called in for test via SMS, booking arranged on the phone quickly and easily. Seen on time and the member of staff was very friendly, accommodating and efficient.
— Anonymous
Verified review (1897063)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Next of kin
Blood test.
Respected issues with my deafness, promptly seen and put at ease.
— Anonymous
Verified review (1897042)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service?
Good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Seen very quickly
Arrived and logged in with no trouble. Was seen very quickly. Very friendly & helpful.
— Anonymous
Verified review (1897023)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
