Working Feedback

Kingston Crescent Surgery

92 Kingston Crescent, Portsmouth, Hampshire, PO2 8AL

Good rating from 5159 reviews

4 out of 5 stars

+ 201 reviews from Google 5360 total reviews

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Latest Reviews by Working Feedback

Blood test

4 out of 5 stars
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A blood test for medication. Blood test was fine. Professional and quick.

— Deborah L

Verified review (1867918) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave us feedback, we will pass this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Very polite, friendly

5 out of 5 stars
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The Doctor was very polite, friendly and he did all my checking what what he thought was necessary for my chest infection. Thank you very much for your time.

— Mirela-andreea T

Verified review (1867759) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good

Appointment

4 out of 5 stars
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I think that the staff are very good at managing the patient appointment times surprisingly well in these times.

— Wayne D

Verified review (1867746) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Good

Visited twice

5 out of 5 stars
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My wife and myself both had different appointment times. We live in Paulsgrove so we have to travel a fair distance to the surgery plus the expense. Maybe in the future when we both have to visit we can be offered a joint booking.

— Melvyn W

Verified review (1867708) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave us feedback, we will pass this on to the team.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

B12 injection

5 out of 5 stars
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Was on time, all was ok.

— Janet B

Verified review (1867704) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Your recent appointment

4 out of 5 stars
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Doctor/nurse very nice explained everything.
Receptionist was very rude and not very helpful. just because I couldn’t sign in on appointment screen as it wasn’t letting me.

— Emma W

Verified review (1867685) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We are sorry that you found the receptionist to be rude, we will share this with our team, to enable learning to be taken from your experience.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Very professional.

— Paul H

Verified review (1867551) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good

Kingston Crescent Surgery

5 out of 5 stars
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Excellent nurse's.

— Rita M

Verified review (1867514) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good

My experience

5 out of 5 stars
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Very professional.

— Anonymous

Verified review (1867436) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good

Kingston Crescent Surgery

5 out of 5 stars
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Receptionist were lovely, helpful.
Doctor very helpful.

— Gavin W

Verified review (1867394) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good

Polite staff

5 out of 5 stars
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Polite staff.

— Anonymous

Verified review (1858311) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good

Appointment

5 out of 5 stars
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Blood test was done very quickly.

— Anonymous

Verified review (1854632) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Quick, on time

5 out of 5 stars
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Very quick, on time appointment.

— Lucille H Lucille H works at Portsmouth city council as Care assistant

Verified review (1854297) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

COPD review

5 out of 5 stars
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I was very happy with my experience, with the help and support of the team, I feel I'm in good hands,

— Walter S

Verified review (1854100) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood test

5 out of 5 stars
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Excellent service.

— Anonymous

Verified review (1854049) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always polite, friendly and caring

5 out of 5 stars
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After having a kidney removed and previous bowel cancer, my blood pressure increased quite drastically. Kingston surgery were onto it straight away and have been working towards bringing it back down to an acceptable reading. The staff are always polite, friendly and caring, I have had nothing but good service from all concerned. I feel safe in the knowledge that from Doctors, Health Care Workers, Nurses and even the receptionists that I am in good hands. Thank you to all at Kingston Crecent Surgery.

— Susan N

Verified review (1853938) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service

5 out of 5 stars
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Great service, in before time, great doctor, efficient and very pleasant.

— Kevin A

Verified review (1853890) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kingston Crescent Surgery

5 out of 5 stars
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Good professional staff.

— Paul S

Verified review (1853718) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Treated with dignity

5 out of 5 stars
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I was treated with dignity and respect.

— Anonymous

Verified review (1853650) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recent appointment

5 out of 5 stars
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Had to have a blood test before a medication review.

— Richard Y

Verified review (1853605) Review left 2 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient