The doctor was caring, compassionate and understanding and made me feel like what I had to say actually mattered and included me in the planning of my own care and treatment going forward.
— Topaz L
Topaz L works at NHS as Hcsw
Verified review (1853526)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
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Patient
The staff are wonderful
I feel comforted knowing this is my GP practice. The staff are wonderful and really went to lengths that I got all of the correct tests and medications to get me back on the saddle!
I had a full health breakdown from Dr Goodenough and felt truly taken care of.
Health is wealth. I appreciate this surgery very much.
— Anonymous
Verified review (1853516)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for your kind words, we will pass this on to Dr Goodenough and the team.
Overall, how was your experience of our service?
Very good
Review from Google
Contacted the prescription enquiries line as the app was not working for my prescription. Absolutely lovely staff and very helpful, guided me through the process of completing the prescription online. And wished me a happy birthday so that’s a bonus!😊
— Anna
T356884
Review left 2 years ago
This review complies with Google's policies.
Hardly any waiting time
Very quick, hardly any waiting time, took 2 minutes for a blood test.
— Penelope T
Verified review (1849455)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
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Patient
Kingston Crescent Surgery
Postponed due to present exacerbation.
— Alan H
Verified review (1847270)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to leave us feedback.
Overall, how was your experience of our service?
Good
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Patient
Very helpful
Very helpful.
— Julie C
Verified review (1846872)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service?
Very good
Professional and helpful
Professional and helpful.
Many thanks.
— Rita M
Verified review (1846716)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service?
Very good
Very helpful
Very helpful.
— Christopher R
Verified review (1846663)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Always satisfied
I am always satisfied with the treatment and knowledge of the staff and my symptoms were taken care of.
— Anonymous
Verified review (1846539)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
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Patient
Very friendly and helpful
Received a reminder for a second MMR jab automatically but unexpectedly as no one had said MMR was 2 jabs.
Second appointment was very good, arrived as a pop-in and seen within 10 minutes. Staff member was very friendly and helpful.
— Anonymous
Verified review (1846524)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts, we will pass this on to the team.
Overall, how was your experience of our service?
Good
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Patient
Kingston Crescent Surgery
Cannot fault the chap who injected me.
— William M
Verified review (1846479)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Good
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Patient
No nonsense
No nonsense, quick waiting time.
— Ruth C
Verified review (1846257)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service?
Good
Kingston Crescent Surgery
Very good.
— Philip C
Verified review (1841382)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service?
Very good
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Patient
Very understanding
I met with Gillian for my first review. I found Gill prompt in time-keeping and very friendly and welcoming. I found her very understanding of my situation, thinking and emotional well-being. She had no great expectations of me, which allowed me to talk freely about my ups and downs; without feeling judged!
Gill was very informative and gave me useful literature to read at home.
I found the session very useful as a reminder of my health limitations, but also feel more in control of my own health and when to ask for help!
The rescue pack has also been very welcome and useful.
— Louise P
Verified review (1840974)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words!
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
Literally saved my life today as mental health plummeted plus plus due to personal problems but with 2 hrs I have my hope back thank you nhs Kingston crescent surgery
— Jean Jolly
T356885
Review left 2 years ago
This review complies with Google's policies.
Kingston Crescent Surgery
Went for a tetanus injection which I had booked but even though it did not appear on the computer, they still made it possible for me to have it.
Very many thanks.
— George C
Verified review (1840310)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
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How satisfied are you with the outcome of your treatment?
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Patient
Staff were very pleasant
Everything was ok, staff were very pleasant, as I do come on a regular visit with my diabetes. I always find the professional medical team to be outstanding.
— David E
Verified review (1840204)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass your kind words on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
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Patient
Very efficient
I had an appointment for my 3-monthly blood tests for my Azathioprine levels due to Crohn’s disease. Appointment was on-time, the health care assistant was very efficient and polite, no hassle.
— Irene W
Verified review (1840186)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Very good
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Patient
Blood test was very good
What stood out most was how quick they were, the nurse who did my blood test was very good
— Ann M
Verified review (1840152)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Overall, how was your experience of our service?
Good
Thorough and efficient
The HCA was very thorough and efficient
— Anonymous
Verified review (1840113)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to share your thoughts.
Overall, how was your experience of our service?
Very good
