Kingston Crescent Surgery

Ellie explained everything very clearly and was easy to talk to with a lovely manner. She made me feel comfortable and put me at ease.

Was given some good information.

My wife and I had separate appointments, we were able to go in together.
Given a typhoid jab and advised over hep A, tetanus and malaria.
Free of charge, the pharmacy wanted to charge £49 for the jab.

Excellent service.

The staff were very kind and professional.

Very friendly and nice staff.

The Nurses were so supportive and friendly. And we were attended to timely.

I didn't have long to wait, the receptionist was very pleasant and the doctor was informative. A good experience.

Dr very good, he explained who he was and what he was doing and what to expect in a clear and understood way.

Very good experience, had a blood test but didn’t feel a thing.

The person administering my inoculations was friendly and professional.

On time, very nice all in all visit.

Quick, friendly and efficient.

Came for blood test, they were very helpful, made me feel at ease.

Caring, helpful and friendly service, couldn't fault it.

Absolutely disgusted with how I’ve been treated, I’ve had a trapped nerve in my neck since April and having seen a doctor in Havant, he recommended that I have surgery to remove a disc and replace it, unfortunately I do not have the funds for this procedure so have to rely on the NHS, but I have been informed that I can have a steroid injection in my neck to ease the pain and maybe get me back to work as I am a HGV driver, I made inquiries about 1 month ago and got an appointment to see a doctor only to be told at 8.30 that morning that the doctor doesn’t inject necks, but they were going to sort another appointment, I actually saw a doctor last Tuesday morning, he sat me down then said you’ve come for an injection in your shoulder, I looked bemused and said that the problem is in my neck but I do have pain in my shoulder and arm and thumb, only to be told "I’m sorry but I can’t inject your neck, I will speak with the doctor who originally told you and we will try and get you seen", to say I was speechless was an understatement, I was absolutely gutted then on the Wednesday a doctor, maybe the one who originally I saw, tried telling me that I couldn't have the injection but I had to wait for the operation, I'm sorry to say that I didn’t have much of a conversation with her about it because 7 months of pain and frustration and I'm slowly losing hope, all I want is my neck pain sorted, surely not too much to ask? Also I will say that apart from the doctor/surgeon who I saw privately, I’ve only seen one doctor in person since this problem started, I’ve been prescribed zapain, diazepam, tramadol, and pregabalin all over the phone.

Excellent service, both counts.

Was there for 2 injections (flu and covid).

Courteous and professional.

Nurse very welcoming and showed she cared, nothing was too much trouble.