Very pleased with the GP who took my yearly breathing test, she and I were pleased with my issues which seemed to be improving which is good news, also she was very good to sort out another problem I have at the moment.
— Michel C
Verified review (2163096)
Review left 1 year ago
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Very good
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Professional
I have got nothing but praise
Since I have been with the East Cliff Practice I have got nothing but praise for the practice, from the receptionists to the Doctors I couldn’t be happier.
— Shaun M
Verified review (2161646)
Review left 1 year ago
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Very good
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Patient
Friendly and professional doctor
Dr Brenda Osieyo was warm and reassuring. She listened to my health concerns, examined me and gave appropriate responses, including a referral. She was easy to talk to and knowledgeable. Thank you.
— Anonymous
Verified review (2161590)
Review left 1 year ago
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Very good
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Patient
A lovely doctor
What a lovely doctor! Very thorough and professional but at same time uplifting in her approach and manner
— Stephanie C
Verified review (2161082)
Review left 1 year ago
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Very good
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Patient
Excellent service
Asthma nurse was very friendly and knowledgeable
— Leanne L
Verified review (2160943)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Blood test
Very quick, efficient service
Lovely nurse
— Pamela B
Verified review (2160877)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Appointment
So I was appointed for 13.00 over the phone, on arrival was told the appointment was not there, obviously disappointed, the surgery then rearranged for same day at 16.40 as I had a chest infection and needed antibiotics
— Anonymous
Verified review (2160802)
Review left 1 year ago
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Very good
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Patient
East Cliff Medical Practice
I recently joined the East Cliff Medical Practice and found the connections and doctors extremely helpful, the doctor I saw was helpful, I would give her top marks for her observation. My thanks
— Jocelyn M
Verified review (2160663)
Review left 1 year ago
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Very good
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Patient
Excellent
This was my first visit, as a new patient I was impressed by the courtesy of the reception staff, the friendly and kind GP, and immensely impressed by the follow up phone call. The GP did exactly what she’d said she’d do: look into my query and get back to me. This happened within a couple of hours and I was offered another appointment with her a week later. All was so easy and efficient and courteous.
— Sally M
Verified review (2160655)
Review left 1 year ago
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Very good
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Patient
Telephone call to my home
Just giving blood pressure readings.
— John C
Verified review (2160645)
Review left 1 year ago
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Good
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Patient
Surgery visit
I did use the self check in panel, as there was a queue present. However, if I had a question to ask I would have remained in the queue to ask the staff at reception.
— Anonymous
Verified review (2160590)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Appointment to ascertain lession on shoulder
I received a return phone call in the morning to book an appointment which was confirmed for that same afternoon.
— David H
Verified review (2160581)
Review left 1 year ago
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Very good
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Patient
Request by Doctor
It was nice to meet my new Doctor he explained why he wanted to see me. Explained the results of my blood test and blood pressure monitor everything is alright and I liked meeting my Doctor
— Anonymous
Verified review (2160517)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
East Cliff Medical Practice
Very efficient, very professional with a good bedside manner.
— Roy G
Verified review (2160431)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Caring
Very caring and professional as were all the staff.
— David B
Verified review (2160425)
Review left 1 year ago
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Very good
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Patient
5-Star Review for Nurse Chloe
I recently visited East Cliff Medical Practice to have my sutures removed, and I would like to express my sincere gratitude for the exceptional care provided by Nurse Chloe. From the moment I arrived, she made me feel at ease with her warm and professional demeanor.
Chloe explained the entire process clearly, answered all of my questions with patience, and ensured that I was comfortable throughout the procedure. The suture removal was quick and painless, thanks to her gentle and skillful approach. I truly appreciated her attention to detail and the reassuring manner in which she handled everything.
It is evident that Chloe genuinely cares about her patients and takes pride in her work. I left the appointment feeling well cared for and confident in my recovery.
Thank you, Chloe, for your outstanding care—I highly recommend East Cliff Medical Practice and especially Nurse Chloe for anyone seeking professional and compassionate healthcare services.
— Rafal K
Verified review (2160343)
Review left 1 year ago
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Very good
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Patient
Prompt
Prompt. Was happy to see Dr Macpherson
— Ann C
Verified review (2160288)
Review left 1 year ago
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Very good
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Patient
Very impressed
As a fairly new patient at this surgery I have so far been very impressed. My appointment for the scan was on time and Chloe the nurse was extremely pleasant explaining the procedure as we went along. She then took bloods for me as at the same time as I had been asked to make an appointment to do so.
— David P
Verified review (2160284)
Review left 1 year ago
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Very good
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Patient
Appointment
The Doctor was patient, understanding and supportive. Gave good advice.
— Steven B
Verified review (2160225)
Review left 1 year ago
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Very good
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Patient
Good
Received response to online consultation request within a few hours with a face-to-face appointment the same week.
Doctor listened to concerns and made a quick diagnosis. Too early yet to see if diagnosis and treatment are effective but feel comfortable requesting another appointment if not.
— Anonymous
Verified review (2160217)
Review left 1 year ago
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Very good
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