Working Feedback

East Cliff Medical Practice

Montefiore Medical Centre, Dumpton Park Drive, Ramsgate, Kent, CT11 8AD

Excellent rating from 3634 reviews

5 out of 5 stars

3634 total reviews

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Latest Reviews by Working Feedback

Annual Breathing Test

5 out of 5 stars
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Very pleased with the GP who took my yearly breathing test, she and I were pleased with my issues which seemed to be improving which is good news, also she was very good to sort out another problem I have at the moment.

— Michel C

Verified review (2163096) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

I have got nothing but praise

5 out of 5 stars
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Since I have been with the East Cliff Practice I have got nothing but praise for the practice, from the receptionists to the Doctors I couldn’t be happier.

— Shaun M

Verified review (2161646) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and professional doctor

5 out of 5 stars
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Dr Brenda Osieyo was warm and reassuring. She listened to my health concerns, examined me and gave appropriate responses, including a referral. She was easy to talk to and knowledgeable. Thank you.

— Anonymous

Verified review (2161590) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A lovely doctor

5 out of 5 stars
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What a lovely doctor! Very thorough and professional but at same time uplifting in her approach and manner

— Stephanie C

Verified review (2161082) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Asthma nurse was very friendly and knowledgeable

— Leanne L

Verified review (2160943) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood test

5 out of 5 stars
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Very quick, efficient service
Lovely nurse

— Pamela B

Verified review (2160877) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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So I was appointed for 13.00 over the phone, on arrival was told the appointment was not there, obviously disappointed, the surgery then rearranged for same day at 16.40 as I had a chest infection and needed antibiotics

— Anonymous

Verified review (2160802) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

East Cliff Medical Practice

5 out of 5 stars
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I recently joined the East Cliff Medical Practice and found the connections and doctors extremely helpful, the doctor I saw was helpful, I would give her top marks for her observation. My thanks

— Jocelyn M

Verified review (2160663) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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This was my first visit, as a new patient I was impressed by the courtesy of the reception staff, the friendly and kind GP, and immensely impressed by the follow up phone call. The GP did exactly what she’d said she’d do: look into my query and get back to me. This happened within a couple of hours and I was offered another appointment with her a week later. All was so easy and efficient and courteous.

— Sally M

Verified review (2160655) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Telephone call to my home

5 out of 5 stars
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Just giving blood pressure readings.

— John C

Verified review (2160645) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Surgery visit

5 out of 5 stars
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I did use the self check in panel, as there was a queue present. However, if I had a question to ask I would have remained in the queue to ask the staff at reception.

— Anonymous

Verified review (2160590) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment to ascertain lession on shoulder

5 out of 5 stars
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I received a return phone call in the morning to book an appointment which was confirmed for that same afternoon.

— David H

Verified review (2160581) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Request by Doctor

5 out of 5 stars
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It was nice to meet my new Doctor he explained why he wanted to see me. Explained the results of my blood test and blood pressure monitor everything is alright and I liked meeting my Doctor

— Anonymous

Verified review (2160517) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

East Cliff Medical Practice

5 out of 5 stars
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Very efficient, very professional with a good bedside manner.

— Roy G

Verified review (2160431) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Caring

5 out of 5 stars
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Very caring and professional as were all the staff.

— David B

Verified review (2160425) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

5-Star Review for Nurse Chloe

5 out of 5 stars
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I recently visited East Cliff Medical Practice to have my sutures removed, and I would like to express my sincere gratitude for the exceptional care provided by Nurse Chloe. From the moment I arrived, she made me feel at ease with her warm and professional demeanor.
Chloe explained the entire process clearly, answered all of my questions with patience, and ensured that I was comfortable throughout the procedure. The suture removal was quick and painless, thanks to her gentle and skillful approach. I truly appreciated her attention to detail and the reassuring manner in which she handled everything.
It is evident that Chloe genuinely cares about her patients and takes pride in her work. I left the appointment feeling well cared for and confident in my recovery.
Thank you, Chloe, for your outstanding care—I highly recommend East Cliff Medical Practice and especially Nurse Chloe for anyone seeking professional and compassionate healthcare services.

— Rafal K

Verified review (2160343) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Prompt

5 out of 5 stars
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Prompt. Was happy to see Dr Macpherson

— Ann C

Verified review (2160288) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Very impressed

5 out of 5 stars
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As a fairly new patient at this surgery I have so far been very impressed. My appointment for the scan was on time and Chloe the nurse was extremely pleasant explaining the procedure as we went along. She then took bloods for me as at the same time as I had been asked to make an appointment to do so.

— David P

Verified review (2160284) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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The Doctor was patient, understanding and supportive. Gave good advice.

— Steven B

Verified review (2160225) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good

5 out of 5 stars
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Received response to online consultation request within a few hours with a face-to-face appointment the same week.
Doctor listened to concerns and made a quick diagnosis. Too early yet to see if diagnosis and treatment are effective but feel comfortable requesting another appointment if not.

— Anonymous

Verified review (2160217) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient