Working Feedback

East Cliff Medical Practice

Montefiore Medical Centre, Dumpton Park Drive, Ramsgate, Kent, CT11 8AD

Excellent rating from 3628 reviews

5 out of 5 stars

3628 total reviews

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Latest Reviews by Working Feedback

Good service

5 out of 5 stars
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Vary fast & good service with the surgery,
Professional help.

— Paul L

Verified review (2470037) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

East Cliff Medical Practice

5 out of 5 stars
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Couldn’t fault my visit

— Terry R

Verified review (2469901) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
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Practice nurse very good and thorough

— Patricia R

Verified review (2469879) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very pleased

4 out of 5 stars
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Very pleased all around

— Joseph R

Verified review (2469877) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

East Cliff Medical Practice

5 out of 5 stars
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I had Charlotte do my dressings on my injury and as I waited quite a while for her and I get panic attacks in these places, she asked me if I knew what had caused them and she listened as I explained. I have had them since I was 8yrs old and try to conquer them, so thank you

— Anonymous

Verified review (2469857) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My Experience

5 out of 5 stars
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Speaking about medication

— Matthew B

Verified review (2469851) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My Experience

5 out of 5 stars
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Appt late 45 mins

— Anonymous

Verified review (2469804) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Amazing

5 out of 5 stars
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I felt so reassured and supported during it. Aisling was amazing

— Demitre W

Verified review (2469796) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The practitioner was cheerful

5 out of 5 stars
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I used the self check-in screen, which advised that the surgery was running a few minutes late.
Waiting room was comfortable.
The practitioner was cheerful.

— Anonymous

Verified review (2469795) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The nurse was lovely

5 out of 5 stars
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Aislyn the nurse was lovely. She put me at ease and was very efficient.

— Elizabeth A

Verified review (2469794) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Delighted with my treatment

5 out of 5 stars
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I was treated very professionally and was delighted with my treatment.

— David W

Verified review (2469793) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The nurse was lovely

5 out of 5 stars
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I checked in and wasn’t waiting long. The nurse Charlotte was lovely and made me feel comfortable.

— Leanne R

Verified review (2469791) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My Experience

2 out of 5 stars
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Poor. So difficult to see a doctor who gives you 5 mins then refers you and you have to wait months for the referral appointment. Really poor

— Anonymous

Verified review (2469781) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Poor
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

East Cliff Medical Practice - My Experience

5 out of 5 stars
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Recent telephone appointment with Dr Mash

— Keith H

Verified review (2469278) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very nice staff

5 out of 5 stars
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Staff at the front desk were very nice and had a listening ear and tried to do her best to help the situation

— Anonymous

Verified review (2469789) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Very happy

5 out of 5 stars
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Very happy at this time with the service that I received.

— Lesley C

Verified review (2469788) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My Experience

4 out of 5 stars
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Good

— Penelope P

Verified review (2469787) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Good service

5 out of 5 stars
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Good service, friendly staff

— Thomas S

Verified review (2469786) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Quick and easy

5 out of 5 stars
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The booking was very quick and easy to arrange. The blood test was a little delayed but not a concern. The nurse was friendly and the procedure was quick and easy. I was very happy with the service.

— Anonymous

Verified review (2469785) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Blood test

5 out of 5 stars
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Needed a blood test. There was a cancellation and was offered that appointment. The receptionist was very thorough and checked all aspects of the appointment system

— Kerry W

Verified review (2469783) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient