East Cliff Medical Practice

Very informative, very thorough

Not kept waiting, very informative, very thorough.

— Philip D

Verified review (2136556) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Very happy

I got an appointment with a qualified nurse very quickly. The outcome was totally satisfactory even if we didn’t have a doctor.

— Rose B

Verified review (2136551) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Absolutely fantastic service

Dr. Brazanga has been very attentive to my issue, polite, explained what would happen next, also very easy to talk to and made me feel very relaxed and at ease. Amazing Doctor.

— Caroline B

Verified review (2136519) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Doctor appointment made from e consult

Doctor was friendly and thorough and explained everything she was going to do. She was a new doctor to me and I found her so kind and reassuring.

— Rachael

Verified review (2136414) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Excellent service, great doctor

Fast appointment which resulted in a quick solution.

— Terence M

Verified review (2136369) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Blood test

Appointment on time - doctor very pleasant and friendly. Had to insert needle twice as it didn't connect first time - not a problem.

— Dorothy P

Verified review (2136319) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Saw nurse re compression stockings

Elaine was very friendly, and helpful. She'd finally received the letter we'd been promised weeks ago, despite numerous hic ups re bad communication with the vascular dept. Elaine ordered the stocking I needed.

— Anonymous

Verified review (2136318) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

ECG and Blood test

The Doctors and Nurses were so nice and totally put me at ease.

— David B

Verified review (2136287) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Couldn’t have asked for more

The nurse was sensitive and considerate. I have every trust in her. She took my concerns seriously and I felt validated.

— Anonymous

Verified review (2136260) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Blood pressure

Generally very good. I didn’t read the instructions properly the first time I submitted results but hopefully the others went through ok.

— Michael W

Verified review (2136251) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Blood tests

Nurses are top notch in this Practice.

— Michael L

Verified review (2136246) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Care and concern

Very pleased with the care and concern I received.

— Susan T

Verified review (2136243) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Friendly, professional

Nurse was friendly, helpful and professional.

— John C

Verified review (2136239) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

All very quick and efficient

I received a text inviting me to a blood test for glucose levels. I was seen by a nurse a few minutes after my arrival.
The nurse was friendly and efficient. The procedure was quick and painless. I was told to phone the surgery after a week to get the results. All very quick and efficient. Thanks.

— Evelyne A

Verified review (2136236) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Computer said no

I saw a nurse, took all my details, put it into the computer and the computer said no to any medication. No looking back on my file to previous health. Just computer said no so can’t help.

— Denise S

Verified review (2136199) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from East Cliff Medical Practice

We are very sorry to hear this. If you would like to contact the practice, we will be able to look into the issues you are having.

Overall, how was your experience of our service? Poor

Pneumonia Jab

It was quick, efficient, nurse gave me an information leaflet to explain any side effects.

— Anonymous

Verified review (2136224) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very good.

I’m very satisfied.

— Anonymous

Verified review (2136203) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Dr Appointment / Consultation

Good discussion and analysis of conditions. Felt Doctor knew what he was talking about and recommending.

— Malcolm W

Verified review (2136195) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Nurse appointment

So friendly and put me at ease and explained what was going to happen very clearly.

— Kevin B

Verified review (2136191) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

COPD check

Nurse very thorough and informative.

— Marlene T

Verified review (2136188) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good