Thanks to wonderful caring staff, from the reception, the lady who took my telephone call..and the nurses who are treating me and getting me through what has been a difficult experience for me.They are all wonderful.Many many thanks
— Margaret F
Verified review (2064426)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Health Check Appointement
Useful and informative appointment. Very helpful.
— Anonymous
Verified review (2062957)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Medication Review
An appointment could have been avoided by sending in at home readings as blood pressure wasn't taken on day.
— Julie M
Verified review (2062130)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Lovely doctor, very long wait
The doctor we saw was absolutely lovely, and listened to our concerns.
There was a wait of over an hour, which with an autistic child, unfortunately caused a meltdown. I do understand emergencies happen though, but it would be nice for a screen in the waiting room that showed if there was a very long wait for the doctor you're waiting to see. I could have perhaps taken my daughter outside for a while without the worry of missing being called, so she was away from everyone staring at her.
— Anonymous
Verified review (2061261)
Review left 1 year ago
This review was collected via email feedback service.
Reply from East Cliff Medical Practice
We are very sorry to hear this. We are also sorry that you felt the need to stay anonymous and couldn't contact the practice first to look into your issues you had. If you would like to contact the practice, we will be able to look into your reasons for providing this feedback.
Overall, how was your experience of our service?
Neither good nor poor
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Next of kin
Courteous, compassionate
Helpful reception staff. Courteous, compassionate and understanding.
Doctor was very good at explaining my test results simply. Good bedside manner.
— Douglas M
Verified review (2062493)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Delightful Practioner
A very positive experience at my diabetic review. The practitioner was so pleasant, a delightful person whilst being very efficient.
— Carol A
Verified review (2062112)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Referred to GP from QEQM for test
Excellent care and support. Forwarded for test suggested by QEQM with clear explanations of why it was necessary.
— Anonymous
Verified review (2062077)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Face to face appointment
First face to face appointment for my mum for a while, the doctor was very polite, put my mum at ease and actually showed interest in my mum's problems. She was very thorough.
— Pamela H
Verified review (2061804)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Copd
I learnt a lot, example using my inhaler wrongly. To inform nurse when I need to start my tablets for my chest infection, it was very helpful.
— Patricia H
Verified review (2061774)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Well done East Cliff Medical Practice
Have been well looked after from start to finish.
Our health is important, & thankfully the team from reception through to the doctors analysis & advice has been so valuable & appreciated.. Thank you!
— Mark H
Verified review (2061763)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Regarding my husbands dementia
I was impressed with the time and consideration given to both myself and husband.
— Anonymous
Verified review (2061732)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Diabetic Clinic Visit
Amy was polite and efficient
— Anonymous
Verified review (2061673)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Doctors appointment
I was seen just after my appointed time. The doctor was very helpful and informative and I was pleased with the outcome
— Eileen K
Verified review (2061659)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Diabetic blood test
Dr Nedan was friendly and checked my weight and blood pressure, gave me form for blood test.
— Anonymous
Verified review (2061578)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
East Cliff Medical Practice
Had a problem with my hearing. The doctor was very helpful and listened to me, this is an excellent trait in a doctor which they sometimes don't do. Gave me antibiotics and said to come back if not better, which unfortunately I will have to do.
— Cynthia B
Verified review (2061558)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Satisfied
The appointment went well, and was ok what was said.
— Anonymous
Verified review (2061499)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Follow up for back pain
Problem to get an appointment but the consultation with the doctor. The appointment with the doctor was excellent, he was very caring and understanding, I could not fault the visit.
— Anonymous
Verified review (2061491)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Nurse visit
Came to see nurse, was called in 10 minutes early, very good.
— Andrew M
Verified review (2061459)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very competent Doctor
It was a very professional experience.
— Anonymous
Verified review (2061413)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Best medical practice
From the receptionists to the Dr I was treated with respect and took time to properly look at you. I wouldn't recommend this practice to anyone else as I want it for myself.
— Laurence M
Verified review (2061406)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
