I saw Dr pick for a blood pressure check, tablets changed as first medication didn't suit.
— Ruth F
Verified review (2034609)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Appointment
Was seen on time and given good advice to a speedy recovery.
— Malcolm G
Verified review (2034608)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Wonderful experience
Wonderful experience, with both booking and the actual appointment.
— Georgina H
Verified review (2034607)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Quick and easy
Booking my smear test was easy with times to fit around my work, check in was easy and only 5 mins before being called. The nurse I had was amazing and reassuring and very quick in a good way.
— Anonymous
Verified review (2034606)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Efficient Service
The nurse was professional and competent.
I felt that it was appalling she had to work all day, in what was effectively a box room with no windows.
This travesty should be rectified as soon as possible!
— Nicholas C
Verified review (2031963)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Blood test
Appointment on time and nurse professional and proficient.
— Marie-elizabeth A
Verified review (2034605)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Shingles jab
Very pleasant nurse and on time.
— Anonymous
Verified review (2034604)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Really good gp service
Listen, fully understand, supportive work towards solutions.
— Iris W
Verified review (2034586)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Quick and simple, thank you
In and out, that is what I like.
— David P
Verified review (2034552)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Renew Prescription
I needed a new prescription.but they insisted I talk the a doctor, they did say they would phone at lunch time. They phoned at 6.30pm, a 6 hour wait, talked to a doctor I don't know, still it was nice she called at all, some times it seems the only people there at the practice, are receptionists ,who’s job it is to stop you ever seeing a doctor!
— Anonymous
Verified review (2032099)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from East Cliff Medical Practice
We are very sorry that you feel this way. All information that a receptionist asks, is for a reason that has been requested by the clinical team. This is so that they can book you with the most appropriate clinician in the practice. If you would like to contact the practice, we will be able to look into your reasons for providing this feedback.
Overall, how was your experience of our service?
Neither good nor poor
Blood results
Doctors always friendly and helpful.
— Patricia T
Verified review (2033652)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
East Cliff Medical Practice
Very good return call and quick appointment with doctor.
— Derek D
Verified review (2033505)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Quarterly Injection
The procedure was carried out painlessly and on time. Thank you.
— John M
Verified review (2033337)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Appointment
Saw the doctor, excellent.
— Angela F
Verified review (2032961)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Visit to community nurse
Needed to have a few stitches removed from a minor operation and all went very smoothly. The nurse was friendly, precise and gave clear descriptions of my healing progress and of what she was doing as I could not see the affected area. All of this was much appreciated and I left feeling better than when I arrived!
— Anonymous
Verified review (2032821)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very happy with the service
I contacted the surgery in the morning via econsult and was called with an appointment very quickly for that afternoon. I was also after some advice on my PSA result which the lady who rang explained really well. Very happy with the service and advice received.
— Glenn L
Verified review (2032729)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
GP phone call.
Dr Sevi promised to refer CT scan findings to a specialist. I await to be referred.
— Keith S
Verified review (2032676)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Fantastic
Everyone has been fantastic! Thanks very much.
— Anonymous
Verified review (2032605)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
B12 injection
I had a B12 injection and was given times of when to come for further treatment and a blood test. This is very helpful as are the emails to remind me of times of appointments. The nurses are always so very careful. Trying not to hurt. It only hurts for seconds and I am grateful for the treatment and helpful nurses who are kind and apologise for the pain of the injection.
Can't be helped, only lasts seconds
A
— Patricia M
Verified review (2032527)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
East Cliff Medical Practice
Very pleasantly surprised, by being able to quite easily get through to reception and then being given a GP appointment in person. The lady GP I saw was very nice and helpful. Sort of restores your faith that the system can still work as intended.
— Michael P
Verified review (2032514)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good