Very pleased with the way I have been looked after
— Anonymous
Verified review (2458143)
Review left 1 month ago
This review was collected via SMS feedback service.
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Very good
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Patient
Always professional, perceptive
I saw Dr Siva to review test results.
Dr Siva is my preferred GP, he is always professional, perceptive and informative.
— Stella K
Verified review (2458128)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Really helpful and understanding
The doctor was really helpful and understanding, going out of her way to tend to a 95 year old man
— Anonymous
Verified review (2457991)
Review left 1 month ago
This review was collected via SMS feedback service.
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Very good
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Patient
Wonderful, happy staff
Excellent GP practice and wonderful, happy staff.
— Lucy H
Verified review (2457985)
Review left 1 month ago
This review was collected via SMS feedback service.
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Very good
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Patient
My Experience
Appointment on time.
— Anonymous
Verified review (2457961)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Professional
Appointment
For Antibiotics for recurring UTI
— Anonymous
Verified review (2457818)
Review left 1 month ago
This review was collected via SMS feedback service.
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Very good
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Patient
Good explanation
Good explanation re my concerns. Blood test offered. Thank you.
— Rosemarie E
Verified review (2457791)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
A great help
Much better than my last doctors. I'm not happy with my health or having to take tablets but very happy with doctors, all staff. Lorraine really has been a great help with phone calls, forms, reminders, just a very helpful person, not sure where I would be now without this help. All the staff I've seen have been good, thank you
— Anonymous
Verified review (2457788)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
My Experience
Sick note
— Ivan E
Verified review (2457750)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Very reassuring
Our appointment went well as usual. When I checked my dad in, I could see the doctor was running 10 minutes late. This is good to know so I can manage Dad’s expectations. Meeting with Dr Larsson went well as usual. He always takes time to listen to Dad and offer advice. It is very reassuring for my dad.
— Colin N
Verified review (2457676)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Next of kin
5 star service
The practice has a spacious reception area, clean and bright.
I can only speak about the doctor I see and can honestly say she has to be the best I have seen for many years,
Everything is explained and genuinely seems to care about me as a patient.
5 star service.
— Terence R
Verified review (2457564)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Excellent care
Excellent care, my primary GP was Dr J. Neden for 35yrs approx. He got to know me very well. Dr Woodward saved my life by diagnosing a strep infection, and my final GP, Dr Osieyo, has an excellent manner.
— Guy T
Verified review (2457530)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Takes time to listen
The Doctors shows empathy to patients, taking time to listen to our concerns
— Anonymous
Verified review (2457519)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
My Experience
The doctors service is very good but having to wait 3/4 of an hour for my appointment, as they were running later again
— Anonymous
Verified review (2457482)
Review left 1 month ago
This review was collected via SMS feedback service.
Reply from East Cliff Medical Practice
I'm sorry to hear that you had a long wait. Sadly there are many clinics going on at once and people seeing different clinicians. Sadly it is inevitable that in any healthcare setting there is going to be delays due to the multi-chronic diseases that some patients have that require attention which I do hope you can understand.
Overall, how was your experience of our service?
Good
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Patient
Prompt and professional
Prompt and professional. Very nice, personable person and didn’t feel a thing when blood was taken.
— Ayesha W
Verified review (2457478)
Review left 1 month ago
This review was collected via SMS feedback service.
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Very good
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Patient
My Experience
I find the Anime system works very well.
Messaged at 8am. Was asked a few questions online and then a script was sent.
— Catherine M
Verified review (2457469)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Perfect
I made an Anima request just after 8am and was seen by a nurse at 8.50am the same morning. That was perfect for me. Could not have asked for a better response.
— John L
Verified review (2457455)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Made me feel at ease
The Dr I saw was very good, polite, happy, everything I wanted. Made me feel at ease.
— Philip S
Verified review (2457453)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Great
It was great on the day
— Janet D
Verified review (2457450)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
My Experience
Appointments running behind schedule.
— Kevin R
Verified review (2455628)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Neither good nor poor
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