East Cliff Medical Practice

My Experience

Really very worst service about appointment

— Dineshkumar P

Verified review (2437050) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from East Cliff Medical Practice

We are sorry to hear that you feel this way. If this is something that you wish to discuss further then please do not hesitate to contact the surgery

Overall, how was your experience of our service? Very poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Other

Medication

This review is for Andrew.
Andrew has been reviewing my diabetes medication for a couple of months, trying to find the right balance for me. He really listens & has helped me get a much more balanced approach to my care. Honestly, I don't have any negatives at all about my experience under his care. He has always telephoned me when he said he would.

— Suzanne G

Verified review (2437030) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Treatment

Came in for treatment for leg wounds

— Richard M

Verified review (2436863) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

My Experience

Everything was fine.

— Sherry R

Verified review (2436792) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

East Cliff Medical Practice

Everything went fine, slight delay with appointment time but no problem, things can get busy.

— Philip C

Verified review (2436786) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Statin review

Appointment for statin review.
I was seen by a very professional lady who listened to what I was saying to her. She took onboard my concerns and discussed them with me.

— Penelope B

Verified review (2436689) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Lovely doctor

Seen on time, lovely doctor

— Karen S

Verified review (2436478) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

My Experience

I had a double appointment covering 2 sets of separate symptoms.

— Susan K

Verified review (2436453) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

My Experience

It’s good

— Peter B

Verified review (2436448) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Asthma review

Annual asthma review - really helpful, had a student nurse too who was very good - gave plenty of explanation about condition and his tablets work

— Nicola H

Verified review (2436434) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Asthma review

A very helpful asthma review

— Christabel S

Verified review (2436423) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Physiotherapy

Physiotherapy with Steve A.
Steve is extremely knowledgeable, even with more complex patients, he has gently guided me forward with exercises and pressure point relief I’ve achieved more movement, flexibility and less acute pain as a result. Thank you.

— Lucy H

Verified review (2436422) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

On time

On time and problem sorted

— Georgina J

Verified review (2436421) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment review

I made an appointment on line to see a female doctor- an appointment was made for a month later. On the day I was made to wait 50 minutes after my appointment time! I had to cancel work calls as running so late. Doctor was helpful.

— Deborah V

Verified review (2412328) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Neither good nor poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

East Cliff Medical Practice

On time, pleasant and efficient

— Veronica P

Verified review (2436420) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

My Experience

Dr Mash always has a lovely demeanour, and had read my history before the consultation. I was happy with her diagnosis and suggested path forward.

— Peter L

Verified review (2436419) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

Being able to make appointments via the website is much easier than waiting in a queue, when trying to make a telephone appointment.

— Michael L

Verified review (2436417) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Good consultation

Really good consultation.

— John C

Verified review (2436416) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent service

Excellent service from the gentleman who looked after me. Thank you.

— John C

Verified review (2436415) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

My experience

A good job done.

— Philip D

Verified review (2436414) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient