Working Feedback

East Cliff Medical Practice

Montefiore Medical Centre, Dumpton Park Drive, Ramsgate, Kent, CT11 8AD

Excellent rating from 3631 reviews

5 out of 5 stars

3631 total reviews

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Latest Reviews by Working Feedback

Great experience

5 out of 5 stars
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Great experience. A very thorough consultation.

— Simon K

Verified review (2436413) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Running to time

5 out of 5 stars
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Very nice, professional young lady. Running to time, and efficient

— Lucinda B

Verified review (2436412) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Quick & productive

5 out of 5 stars
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Really happy with the service, was a pleasant surprise. Quick & productive.

— Anne-marie P

Verified review (2436411) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

B12 review

5 out of 5 stars
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Attended a B12 review - brief visit re-equipped with syringes etc.

— Carl B

Verified review (2436410) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Diabetic Nurse

5 out of 5 stars
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Jolene has delivered absolutely amazing support to me and my new care needs. This new journey around my health has been challenging for us, but Jolene has made time to build a rapport with me and has always followed up on providing care and support that is personalised to my needs, in an extremely prompt way. We honestly don’t know where we would be if it wasn’t for Jolene ! Huge thanks for not only your medical care, but for your kindness and understanding of our situation.

— Peter M

Verified review (2435929) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin

Hearing appointment

5 out of 5 stars
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Service extremely good

— Anonymous

Verified review (2435630) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Injection

5 out of 5 stars
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Very friendly nurse, polite pleasant and friendly
Very lovely nurse, polite, pleasant and informative. Didn't feel a thing

— Anonymous

Verified review (2435234) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Asthma visit

5 out of 5 stars
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I was very happy with Natasha, as she spent a long time getting to know my situation and she also laughed at my jokes!

— David M

Verified review (2434995) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Injection to ankle

5 out of 5 stars
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Physiotherapist Neil and staff gave excellent service.

— Michael F

Verified review (2434376) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recent appointment

5 out of 5 stars
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I had a successful review of my medication with Dr Sivakimar.

— Peter S

Verified review (2434125) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Asthma review

5 out of 5 stars
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Asthma review:
Unfortunately the appointment was running very late, I was entirely told this was due to another asthma patient requiring a lot of support. I understand this cannot be helped and fortunately another member of staff realised and was available to continue seeing the patients on the list. This shows the level of care the surgery offers their patients and that they make sure they are getting the care and service they need. The nurse looking after me was very thorough and took the time to listen to what I said and did an excellent job of taking through any of my concerns, my current health and any problems I have had with my asthma for the last year.

— Anonymous

Verified review (2434120) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A cough

5 out of 5 stars
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Dr Siva was excellent

— Jane S

Verified review (2434067) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Medical excellence

5 out of 5 stars
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Everything was done in a very professional, caring manner. Couldn’t have asked for better treatment.

— Roy G

Verified review (2433951) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood results

5 out of 5 stars
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Had to see a GP regarding blood test results from a few weeks prior.

— Louise C

Verified review (2433846) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Follow up appointment

5 out of 5 stars
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I was very pleased to be invited for an appointment with Dr Siva.
Sorted a couple of worries out for me.
Thank you

— Lynette H

Verified review (2433714) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood test results and meds update.

5 out of 5 stars
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All positive, meds update has had a positive result, BP is now normal. Wish that could have happened at previous appointment, when the meds weren’t updated, when my BP was high, during the pandemic, which resulted in a stroke which has left my mobility impaired.

— David D

Verified review (2433703) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Excellent consultation. Dr Stern listened and explained everything to me, arranged a blood test immediately and prescribed medication, which enabled me to recover quickly. Very professional treatment.

— Suzanne A

Verified review (2433668) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent, caring, friendly, reliable.

5 out of 5 stars
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As well as occasional contact with doctors, I've been seeing the nurses weekly for dressing changes on my legs which are now almost healed. Always friendly and helpful despite how busy they clearly are, and providing excellent care.

— Anonymous

Verified review (2433612) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Gp app for HRT Review

4 out of 5 stars
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The GP listened to my concerns and offered to refer me to the menopause clinic at the hospital.

— Anonymous

Verified review (2433587) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Blood test review

5 out of 5 stars
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I was seen very promptly, lovely lady did the vampire bit, no problems. Have a good day

— Andrea B

Verified review (2433559) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient