East Cliff Medical Practice

Excellent

I saw Niel the physio. Very helpful and professional.

— Stephen M

Verified review (2433517) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

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Which best describes you? Patient

Excellent Service

I felt listened to and well cared for.

— Liam D

Verified review (2433435) Review left 3 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

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Which best describes you? Professional

Ear syringing

Had a very nice lady, Charlotte, she did a great job unblocking my ears, I felt so much better afterwards.

— Wayne R

Verified review (2433426) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

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Which best describes you? Patient

Telephone consultation

Dr Mash apologised for not getting back to me sooner, but I felt the response was reasonably quick.
She asked me questions so I was able to expand on what I’d written on Anima. She then gave me clear instructions as to what to do next, when ch I am in the process of doing.

— Janice A

Verified review (2433396) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

Weight loss information

Discussed weight loss and knee pain

— Sonia M

Verified review (2433395) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

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East Cliff Medical Practice

It was to do with Gynaecology

— Francesca B

Verified review (2433366) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

Appt monday 18th May

Dr Siva is always so helpful and advisory.

— Anonymous

Verified review (2433364) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

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Which best describes you? Patient

Recent appointment

Thorough covering of symptoms and an examination. Happy with explanation of what it might be and why it was unlikely to be an immediate concern.

— Anonymous

Verified review (2433362) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

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Which best describes you? Patient

Impressed

Had a health problem (shock!!). My dr was really methodical in finding out the problem. He asked questions and actually listened to me. Thank you

— Janet G

Verified review (2433352) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

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Which best describes you? Patient

Shingles Vaccination (2nd)

Seen by healthcare professional on time, despite a visibly busy surgery waiting room.
Post mandatory ID check, vaccination given quickly, painlessly and written information provided.

— Anonymous

Verified review (2433351) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

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Which best describes you? Patient

Went there for breathing problems

I saw the lovely Irena who did everything to make me well and I must admit her medication worked. I can’t praise her enough.

— John S

Verified review (2433349) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

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Which best describes you? Patient

Post-operative injections

After being discharged from QEQ with 6 days of self-injections I rang the surgery to explain why
I could not self-inject. The receptionist booked me in for the following 2 days, Thursday and Friday. Later she phoned back to say that she had arranged for the Community Nurses to continue with the injections over the Bank Holiday weekend. Today at the surgery will be the final one.

— Christine P

Verified review (2433348) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

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Which best describes you? Patient

My visit for blood test

Although the nurse was running late she was very apologetic

— Alan W

Verified review (2433344) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

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Excellent experience

The appointment was conducted in a friendly, courteous, and professional manner. I was involved in the process and I felt listened to and unrushed.

— Anonymous

Verified review (2433342) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

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Which best describes you? Patient

Fantastic

Dr Larsson is always so understanding, patient and informative. I always feel listened to and supported.

— Yasmine P

Verified review (2433339) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

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Which best describes you? Patient

East Cliff Medical Practice

I found the application good

— Anonymous

Verified review (2433275) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

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Which best describes you? Other

GP, specialist

The Dr was very knowledgeable, explained things well and I didn't feel rushed.

— Julia T

Verified review (2431229) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

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Which best describes you? Patient

Professional

The doctor listened to my concerns and explained in simple terms. Very professional

— Joseph H

Verified review (2430964) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Professional

Saw GP regarding headaches

I saw my GP who was very helpful and thorough. Have been referred for X-Ray and CT scan.

— Denise W

Verified review (2430918) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

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Which best describes you? Patient

Slow process

The system to get to the doctor is slow and the communication of information is poor

— Anonymous

Verified review (2429527) Review left 3 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Poor

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Which best describes you? Patient