Verified review (2421161)
Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Dr appointment
Very good, went in on time, talked things through with Dr, didn't feel rushed and he explained anything I wanted to know. Very friendly and easy to talk to.
— Marjorie S
Verified review (2421001)
Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Nurse Karen
Ear syringing, she was very persistent with my stubborn earwax and succeeded at the third attempt, well done and thank you
— Christopher K
Verified review (2420924)
Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Great not to feel rushed
It was great to finally meet a doctor who doesn’t rush me out the door and takes time to really explore options, understand and support. Brenda (Dr O) always takes time to talk about my health issues properly (including mental health). It feels like she cares, so it’s also easier to open up and talk about personal matters (health is very personal)
— Anonymous
Verified review (2420903)
Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Very happy
I was extremely happy with my appointment, Dr Larson was very helpful and explained everything very well
— Leila C
Verified review (2420791)
Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Sinus issue
Was given an appointment straight away that morning after completing Anima as I was experiencing a huge amount of pain and pressure in my head and face and was given a course of antibiotics. Very pleased to have been seen so quickly
— Katherine B
Verified review (2420759)
Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Recent Appointment
I had an appointment on 27th April to review my blood test. Dr Ochy went through everything with me and my wife and was very friendly and told me everything that's going on re my platelets and is doing everything to help me after my recent surgery to have a kidney removed. I felt very comfortable with all that he told me and was going to be done in re further appointments.
— Stephen G
Verified review (2420730)
Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Great service
Easy to be triaged and appointment within 2 days
— Anonymous
Verified review (2420685)
Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
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Patient
Blood Test
I was texted to say I needed a blood test for pre-diabetes. I was called in on time. My appointment was with Aisling Dorsett, she was very friendly
— Kathleen H
Verified review (2420680)
Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Update on medication
Happy with my review
— Ann M
Verified review (2420679)
Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Asthma check up
Great service, very clear explanation of meditation, what they do and how they work.
Felt positive moving forward with the new medication and further tests to follow.
— Thomas S
Verified review (2420678)
Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
I hate the appointment system.
Trying to make an appointment was a long, confusing process. In the end I had to go to the practice and get help from the wonderful lady in reception. My doctor was brilliant.
— Ian R
Verified review (2420672)
Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Neither good nor poor
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Medication review
Very good !!
— Carol O
Verified review (2420675)
Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Appointment Attendance
Polite and helpful reception staff member and caring and considerate doctor.
— Caroline G
Verified review (2420674)
Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Follow up advice
I needed to contact Dr Mash for further advice following an appointment. Reception very helpful, resulting in contact from Dr Mash during the morning.
— Simon E
Verified review (2420671)
Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Smeat test and coil removal
Treatment was very good, nurse very polite and explained everything well
— Michaela H
Verified review (2420670)
Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Quality Start to Finish
Found the online system easy to navigate. Given an appointment within hours of sending.
Dr was wonderful, very knowledgeable and helpful. Upfront but not blunt.
Reception team very helpful and always professional. I cannot fault our recent experience. Very well run.
— Ezri S
Verified review (2420669)
Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Next of kin
Ozempic new user
I thought the chat was informative and well explained
— Anonymous
Verified review (2420667)
Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Neither good nor poor
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Patient
Shingles Vaccine
Very pleasant and efficient nurse gave the vaccine with a full explanation
— Anonymous
Verified review (2420665)
Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
New Patient check up
Excellent first visit after registration with East Cliffe surgery. Reception staff were very helpful and polite.
Doctor was very good.
— Barbara H
Verified review (2420573)
Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
