Fantastic face to face help and support. Always polite and helpful and thoughtful.
— Michael S
Verified review (2359039)
Review left 7 months ago
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Very good
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Patient
Right hip replacement review
General check up to assess application for hip replacement.
— Christopher B
Verified review (2359036)
Review left 7 months ago
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Very good
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Patient
Impressed so far
Have only been with East Cliff a short time after moving from the Grange downstairs. Helpful staff on reception and appointments have been quick and the physiotherapist and doctor I have seen were very helpful
— Alison B
Verified review (2359012)
Review left 7 months ago
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Very good
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Patient
Review
Everything ok
— David A
Verified review (2359009)
Review left 7 months ago
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Very good
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Patient
Appt re a lump on lower right eyelid
Saw the GP who is referring me to MECS.
— Linda S
Verified review (2357060)
Review left 7 months ago
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Very good
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Patient
Blood test
Kind, helpful receptionist found a copy of my blood test form (lost by me and a source of worry) and made me an appointment at the surgery within a few days, which I much appreciated. Kind, cheery nurse took the blood on a cold day when my vein was hard to find.
— Maggie G
Verified review (2356844)
Review left 7 months ago
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Very good
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Patient
Physio appointment
Physiotherapist was very professional & tried to help me. Did some neck stretches & worked hard to make me feel more comfortable.
— Anonymous
Verified review (2355754)
Review left 7 months ago
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Very good
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Patient
Chest, cough, deaf.
Brilliant doctor, even after telling me she was training under doctor at the centre.
— Patrick B
Verified review (2355192)
Review left 7 months ago
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Very good
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Patient
Physio treatment
I had 4 brief physio treatments and was given 2 illustrated sheets detailing exercises to do. With each session l gained partial relief and greater understanding of my condition and how to deal with it. I understand that surgery or steroid injections could be a future choice if needed. I think Neil is very pleasant and professional. Thank you.
— Elizabeth E
Verified review (2355135)
Review left 7 months ago
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Very good
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Helpful services
I visited Doctor Ìryna last week for the first time, and she was brilliant, friendly, asking lots of questions and coming up with a solution, which has helped enormously. Can't thank her enough.
— Sandra C
Verified review (2355128)
Review left 7 months ago
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Very good
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East Cliff Medical Practice
Appointment
— Sarah B
Verified review (2354948)
Review left 7 months ago
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Very good
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GP visit
Dr John is the best dr at East Cliff. He is super knowledgeable and quick to get a diagnosis. He is kind and always listens
— Anonymous
Verified review (2354945)
Review left 7 months ago
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Very good
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GP appointment
Saw locum GP about fungal infection of toenail and he was excellent
— Susan S
Verified review (2354805)
Review left 7 months ago
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Very good
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Appointment review
Annual medication review.
— Anonymous
Verified review (2354758)
Review left 7 months ago
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Very good
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Face to face consultation
The doctor listened carefully to my concerns. Examined me. Discussed what she'd seen/ found and suggested treatment, plus a blood test and referral.
— Rosemarie E
Verified review (2354505)
Review left 7 months ago
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Very good
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Blood pressure / back pain.
Dr Stern took time to explain how and why I was struggling with my issues and has dealt with my questions. Thank you.
— Anonymous
Verified review (2354471)
Review left 7 months ago
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Very good
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Wonderful
Dr Woodward is an excellent gp. Thoughtful, thorough, helpful, caring. Listens to the patient.
— Justyna S
Verified review (2354449)
Review left 7 months ago
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Very good
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Professional
Excellent
The lovely receptionist (older lady with glasses) managed to get the nurse to do my B12 injection at the same time as my blood test, not only saving an appointment for someone else but saving having to come back the next day.
When I made my blood test appointment I was told I’d have to make another appointment for my B12 which seemed like such a waste of resources.
— Alison S
Verified review (2354396)
Review left 7 months ago
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Very good
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Patient
Recent visit to GP surgery
I visited the surgery to pick up a blood test form. It wasnt able to be printed off but the situation was handled very professionally. I was told it would be prioritised and a text sent asap. It was and the doctor also called to apologise for any inconvenience. I picked up the form later the same day and the lady on reception was very polite and professional.
— Anonymous
Verified review (2354372)
Review left 7 months ago
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Very good
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Patient
Update with gp
Talked about medicines I am on at present, my general health
— Christopher C
Verified review (2354357)
Review left 7 months ago
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Very good
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