Working Feedback

East Cliff Medical Practice

Montefiore Medical Centre, Dumpton Park Drive, Ramsgate, Kent, CT11 8AD

Excellent rating from 3632 reviews

5 out of 5 stars

3632 total reviews

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Latest Reviews by Working Feedback

Positive feedback

5 out of 5 stars
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Fantastic face to face help and support. Always polite and helpful and thoughtful.

— Michael S

Verified review (2359039) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Right hip replacement review

5 out of 5 stars
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General check up to assess application for hip replacement.

— Christopher B

Verified review (2359036) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Impressed so far

5 out of 5 stars
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Have only been with East Cliff a short time after moving from the Grange downstairs. Helpful staff on reception and appointments have been quick and the physiotherapist and doctor I have seen were very helpful

— Alison B

Verified review (2359012) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review

5 out of 5 stars
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Everything ok

— David A

Verified review (2359009) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appt re a lump on lower right eyelid

4 out of 5 stars
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Saw the GP who is referring me to MECS.

— Linda S

Verified review (2357060) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Blood test

5 out of 5 stars
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Kind, helpful receptionist found a copy of my blood test form (lost by me and a source of worry) and made me an appointment at the surgery within a few days, which I much appreciated. Kind, cheery nurse took the blood on a cold day when my vein was hard to find.

— Maggie G

Verified review (2356844) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Physio appointment

5 out of 5 stars
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Physiotherapist was very professional & tried to help me. Did some neck stretches & worked hard to make me feel more comfortable.

— Anonymous

Verified review (2355754) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Chest, cough, deaf.

5 out of 5 stars
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Brilliant doctor, even after telling me she was training under doctor at the centre.

— Patrick B

Verified review (2355192) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Physio treatment

5 out of 5 stars
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I had 4 brief physio treatments and was given 2 illustrated sheets detailing exercises to do. With each session l gained partial relief and greater understanding of my condition and how to deal with it. I understand that surgery or steroid injections could be a future choice if needed. I think Neil is very pleasant and professional. Thank you.

— Elizabeth E

Verified review (2355135) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Helpful services

5 out of 5 stars
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I visited Doctor Ìryna last week for the first time, and she was brilliant, friendly, asking lots of questions and coming up with a solution, which has helped enormously. Can't thank her enough.

— Sandra C

Verified review (2355128) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

East Cliff Medical Practice

5 out of 5 stars
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Appointment

— Sarah B

Verified review (2354948) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

GP visit

5 out of 5 stars
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Dr John is the best dr at East Cliff. He is super knowledgeable and quick to get a diagnosis. He is kind and always listens

— Anonymous

Verified review (2354945) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

GP appointment

5 out of 5 stars
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Saw locum GP about fungal infection of toenail and he was excellent

— Susan S

Verified review (2354805) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment review

5 out of 5 stars
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Annual medication review.

— Anonymous

Verified review (2354758) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Face to face consultation

5 out of 5 stars
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The doctor listened carefully to my concerns. Examined me. Discussed what she'd seen/ found and suggested treatment, plus a blood test and referral.

— Rosemarie E

Verified review (2354505) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Blood pressure / back pain.

5 out of 5 stars
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Dr Stern took time to explain how and why I was struggling with my issues and has dealt with my questions. Thank you.

— Anonymous

Verified review (2354471) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Wonderful

5 out of 5 stars
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Dr Woodward is an excellent gp. Thoughtful, thorough, helpful, caring. Listens to the patient.

— Justyna S

Verified review (2354449) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Excellent

5 out of 5 stars
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The lovely receptionist (older lady with glasses) managed to get the nurse to do my B12 injection at the same time as my blood test, not only saving an appointment for someone else but saving having to come back the next day.
When I made my blood test appointment I was told I’d have to make another appointment for my B12 which seemed like such a waste of resources.

— Alison S

Verified review (2354396) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recent visit to GP surgery

5 out of 5 stars
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I visited the surgery to pick up a blood test form. It wasnt able to be printed off but the situation was handled very professionally. I was told it would be prioritised and a text sent asap. It was and the doctor also called to apologise for any inconvenience. I picked up the form later the same day and the lady on reception was very polite and professional.

— Anonymous

Verified review (2354372) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Update with gp

5 out of 5 stars
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Talked about medicines I am on at present, my general health

— Christopher C

Verified review (2354357) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient