Working Feedback

East Cliff Medical Practice

Montefiore Medical Centre, Dumpton Park Drive, Ramsgate, Kent, CT11 8AD

Excellent rating from 3632 reviews

5 out of 5 stars

3632 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Speaking with Dr. Siva

5 out of 5 stars
workingfeedback logo
Dr. Siva left a message for me on Friday but I was ill and missed his call. Reception is always polite and helpful.

— Sheila B

Verified review (2344821) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service by nurse

5 out of 5 stars
workingfeedback logo
Mrs Aisling Dorsett provided me with a brilliant service when I went to get my bloods taken the other day. She was friendly, approachable, and made a nervous situation calming. She made sure I was ok, talked me through everything and didn’t rush. Really appreciate her time and effort.

— Niall A

Verified review (2344819) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Rapid response

5 out of 5 stars
workingfeedback logo
So relieved to get face to face visit and help for what turned out to be bronchitis.

— Josephine M

Verified review (2344788) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very efficient & very clear communication

5 out of 5 stars
workingfeedback logo
I found the service from filling in questions online day 1 to response and actions day 2, inc having bloods booked and done, plus review of meds & prescription going to my pharmacy - amazingly efficient and very clear communication, thank you

— Anonymous

Verified review (2344394) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

GP appointment

5 out of 5 stars
workingfeedback logo
Dr Paul Vic was very professional and approachable. He explained why he was taking an ear swab and how to find the result.

— Christopher N

Verified review (2344005) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Other

Appointment

5 out of 5 stars
workingfeedback logo
I must say the doctor was very professional but also had a caring attitude. He asked in my opinion all the right questions, made sure I understood and then proceeded to tell me what was the course we were going to take.

— Ronald W

Verified review (2343894) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very caring and kind

5 out of 5 stars
workingfeedback logo
Irina was very nice in taking her time to explain everything clearly and carefully. I felt very well looked after.

— Stephen Y

Verified review (2343880) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

My general health

4 out of 5 stars
workingfeedback logo
I went to see Dr because I wanted answers about my constant pain in my hip specifically. I don't still have any answers except that I have a cyst on my cord area.

— Terence W

Verified review (2343637) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Asthma check

5 out of 5 stars
workingfeedback logo
Was seen Christmas Eve by Faye asthma nurse. Very happy with outcome
Thank you

— Sonia S

Verified review (2343624) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
workingfeedback logo
Had appointment to discuss recent test. Dr Kent discussed each test and has referred for hospital appointments. She is an excellent GP, always has time for you

— Robert M

Verified review (2343622) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appt for painkillers relief for sciatica

5 out of 5 stars
workingfeedback logo
A very sympathetic pain relief nurse gave me a low dose of cocodamol to start and advice on ibuprofen.

— Edward C

Verified review (2343619) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Dementia review

5 out of 5 stars
workingfeedback logo
We were asked to attend our regularly scheduled meeting regarding my Wife’s dementia diagnosis and had another really positive conversation with the staff at the surgery

— Anonymous

Verified review (2343618) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin

Excellent Appointment

5 out of 5 stars
workingfeedback logo
Dr Neden was so personable and really listened to my concerns. I didn't feel rushed in any way. He even took the time to draw a diagram to help me visualise how my Parkinson's was affecting my muscles and pain levels. I wish there were more doctors like Dr Neden!

— Anonymous

Verified review (2343603) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Clips out

5 out of 5 stars
workingfeedback logo
Had my clips taken out by Chloe so kind and gentle

— Helen M

Verified review (2343455) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood test appointment

5 out of 5 stars
workingfeedback logo
Excellent service all round. The appointment was quick and easy to make with reception the week before. On the day the nurse was very caring and a genius getting my blood sample. A wonderful and caring NHS once again. Most grateful patient at this busy time of year. Happy New Year.

— Christopher S

Verified review (2343448) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Doctors appointment

5 out of 5 stars
workingfeedback logo
Doctor face to face.

— Anonymous

Verified review (2343083) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Treatment for skin cancer

5 out of 5 stars
workingfeedback logo
My doctor referred me to dermatology for three skin lesions. One has been dealt with then I saw the nurse at the practice once to get the wound checked then to have the stitches out. She was very gentle and reassuring it could not have gone better.

— Margaret R

Verified review (2343000) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Medication review

5 out of 5 stars
workingfeedback logo
Very informative and helpful, explaining not to mix certain pain killers with my medication and what I could.

— Robert G

Verified review (2342956) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Seeing the Doctor

5 out of 5 stars
workingfeedback logo
I had to see my doctor regarding medication for pain relief. He was very informative and wanted to review how I was getting on with the new medication and changing the dosage if necessary. He made the next appointment for me there and then. Very helpful.

— Gillian R

Verified review (2342853) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kind and understanding

5 out of 5 stars
workingfeedback logo
Doctor explained fully recent blood test and x-ray reviews. She was kind and understanding and willing to listen to other concerns and act on them.

— Moira W

Verified review (2342716) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient