The nurse l saw was very nice and put me at ease, all went very well.
— Anonymous
Verified review (2339228)
Review left 8 months ago
This review was collected via SMS feedback service.
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Very good
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Patient
Appointment
Beverley, your nurse practitioner I think, I saw her on time, she was extremely thorough, understanding and gave good advice.
— Sally H
Verified review (2339222)
Review left 8 months ago
This review was collected via SMS feedback service.
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Very good
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Patient
Recent physio appointment
Excellent appointment. Neil gave me insight into the problem. I felt some relief from my symptoms after his treatment and look forward to the next one.
— Anonymous
Verified review (2339221)
Review left 8 months ago
This review was collected via SMS feedback service.
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Very good
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Patient
East Cliff Medical Practice
Great service
— Anonymous
Verified review (2339218)
Review left 8 months ago
This review was collected via SMS feedback service.
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Very good
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Patient
New patient experience
Recently moved to Ramsgate and the EC practice was recommended to me. And rightly so as registration process was seamless and engagement with practice staff has been 100% positive. Friendly team from reception staff to clinical staff.
— Simon G
Verified review (2339211)
Review left 8 months ago
This review was collected via SMS feedback service.
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Very good
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Patient
Excellent, professional and caring service
Above all a good listener and thoroughness in trying to help, I could not comment on last question as seeing me again in 4 wks time. After a Blood test
— Alan C
Verified review (2339205)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
BP check
Had a Review on blood pressure with Dr. John. It was fine.
— Catherine W
Verified review (2339202)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Hearing aid not working
Help and sorting of the problem was immediate
— Anonymous
Verified review (2339198)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Appointment
As always a very satisfactory visit. All my questions answered.
— Alan M
Verified review (2339197)
Review left 8 months ago
This review was collected via SMS feedback service.
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Very good
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Next of kin
Feedback on pharmacy appointment
I attended a review of my medication after slightly high blood pressure results.
The pharmacist was very welcoming and informative, leading to some further blood pressure tests. Currently undertaking those after which a new appointment will be made to confirm any required change in medication
— Peter D
Verified review (2339196)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Problem with ears
I was given appt with nurse rather than Dr
— Anonymous
Verified review (2336316)
Review left 8 months ago
This review was collected via SMS feedback service.
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Neither good nor poor
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Patient
Ear wax removal
Excellent. Very professional and explained everything fully. Made me feel fully at ease. And now I can hear. Thank you.
— Anonymous
Verified review (2335735)
Review left 8 months ago
This review was collected via SMS feedback service.
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Very good
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Patient
Well organised.
Always find it very easy to be seen if I need an appointment. Very nice Doctors and Nurses, very skilled.
— Michael B
Verified review (2335632)
Review left 8 months ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
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Patient
Best GP surgery in Thanet
I listen to friends talking about their experiences and am so grateful that I am a patient with Dr Kent at East Cliff. Everyone from the Receptionists to the Nurses to the Doctors are exceptional. Kind, friendly, efficient and under duress do everything possible for the patient. I never mind waiting to be seen because I know that the patient before me is getting the best possible treatment.
— Josephine O
Verified review (2335419)
Review left 8 months ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
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Patient
B12 appointment
The nurse was very friendly, supportive & the injection was quick & painless.
Some additional information had been requested by one of the GPs eg weight & blood pressure readings, which the Nurse kindly undertook too.
— Anonymous
Verified review (2335324)
Review left 8 months ago
This review was collected via SMS feedback service.
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Very good
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Patient
Always excellent service
Having been a frequent user of the doctors this year the service and quality of treatment/advice had only got better. The online service works really well
— Steve
Verified review (2335286)
Review left 8 months ago
This review was collected via online systems.
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Very good
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Patient
Blood pressure taken
Seen on time. BMI also taken as well as positive feedback on my cholesterol. Pharmacist friendly and professional
— Terence B
Verified review (2334782)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Brilliant experience
Brilliant experience, lovely help, really helpful
— Anonymous
Verified review (2334592)
Review left 8 months ago
This review was collected via SMS feedback service.
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Very good
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Patient
Blood pressure concerns
The Doctor was extremely kind and reassuring
— Anonymous
Verified review (2334584)
Review left 8 months ago
This review was collected via SMS feedback service.
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Very good
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Patient
East Cliff Medical Practice
I was pleased to be informed about a recent scan at Canterbury hospital.
— Roshni W
Verified review (2334576)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
