The Doctor was easy to talk to and gave me all the information I asked for. I felt better after the chat with the Doctor.
— Anonymous
Verified review (2334540)
Review left 8 months ago
This review was collected via SMS feedback service.
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Very good
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Patient
Amazing
Dr Woodward and Dr Mash are incredible doctors. They are so efficient and easy to talk to.
— Amanda B
Verified review (2334517)
Review left 8 months ago
This review was collected via SMS feedback service.
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Very good
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Patient
Appointment with registrar
Very thorough and helpful
He said he would make an appointment to see a physiotherapist for my neck, which was unexpected. Very satisfied.
— Malcolm P
Verified review (2334501)
Review left 8 months ago
This review was collected via SMS feedback service.
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Very good
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Patient
Diabetic foot review
Appointment was on time and informative
— Peta G
Verified review (2334495)
Review left 8 months ago
This review was collected via SMS feedback service.
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Very good
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Professional
Phone call
Dr. made interview call to myself about my knee, and we talked.
— Anonymous
Verified review (2334456)
Review left 8 months ago
This review was collected via SMS feedback service.
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Good
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Patient
Medical Review
After ongoing investigations regarding aspects of my physical and mental health
— Catherine B
Verified review (2334340)
Review left 8 months ago
This review was collected via SMS feedback service.
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Very good
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Patient
Ear Syringe
The nursing staff, Karen and Charlotte, were very friendly and knowledgeable; they acted very professionally as they always do. Thank you!
— Paul G
Verified review (2334327)
Review left 8 months ago
This review was collected via SMS feedback service.
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Very good
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Patient
Good Service
In spite af having to wait a few weeks for an appointment (not your fault,) my appointment with Dr Sivakumar was very helpful. It would be a good idea to reduce the number of questions on the Anime online form when trying to make an appointment. For example the only question needed is “Do you want to make an appointment? If so, why?”
— Peter S
Verified review (2334323)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Thank you
I was invited by the pharmacy team for a medication check.
I would not have made contact otherwise.
I saw pharmacist Helen Eastman.
She was very thorough and I am going with her advice.
Thank you
— Anna C
Verified review (2334317)
Review left 8 months ago
This review was collected via SMS feedback service.
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Very good
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Patient
Incorrect information
I chased up a prescription by telephone and was told it had gone to the pharmacy. I explained the doctor had told me he would leave it at reception. I later got a message saying it had been sent to my pharmacy, it hadn’t and I went and collected it from reception.
— Anonymous
Verified review (2334300)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Neither good nor poor
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Patient
East Cliff Medical Practice
I feel a little better, yet still worrying about what's happening with my guts. I will need another consultation. The doctor really has a way of comforting the troubles within me.
— Anonymous
Verified review (2334293)
Review left 8 months ago
This review was collected via SMS feedback service.
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Very good
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Patient
Appointment
I had an appointment with Dr Pick to discuss episodes of double vision. The consultation took approximately 20 minutes and was efficient and resulted in my reference to the TMI unit at the Kent and Canterbury hospital.
I can find absolutely no fault in my treatment.
— Gareth F
Verified review (2334278)
Review left 8 months ago
This review was collected via SMS feedback service.
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Good
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Patient
Medication review
I was contacted by the surgery and given this appointment with Dr Catherine Neden. She reviewed my recent scan and gave me paperwork to have bloods done at QEQM hospital. We also discussed my ongoing medication.
— Anonymous
Verified review (2334267)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Short and to the point
The doctor addressed my concern and referred me to the appropriate department.
— Anonymous
Verified review (2334257)
Review left 8 months ago
This review was collected via SMS feedback service.
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Very good
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Patient
Perfect
Dr Sivakumar and his secretary have provided everything I needed quickly and in great depth. Reception staff have also been lovely and kind
— Erin G
Verified review (2334256)
Review left 8 months ago
This review was collected via SMS feedback service.
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Very good
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Patient
Appointment
Wonderful service by Dr Siva
— Alison D
Verified review (2334251)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Blood test and B12
Amy as usual was so friendly and happy, it’s a pleasure seeing all nurses. It is such a shame that a few receptionists let the team down, damn right rude sometimes and talk down to you.
— Sharon W
Verified review (2334248)
Review left 8 months ago
This review was collected via SMS feedback service.
Reply from East Cliff Medical Practice
Thank you for your feedback. I am sorry to hear that you have had some issues. If you would like like to contact the practice, we will be able to look into this for you
Overall, how was your experience of our service?
Very good
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Patient
Staples out
Had my staples taken out of my knee
She was absolutely lovely and informative.
— Sharon T
Verified review (2334244)
Review left 8 months ago
This review was collected via SMS feedback service.
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Very good
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Patient
PSA Appointment
Appointment was pleasant and professional. Blood test PSA authorisation booked (authorisation slip given) however told to go to Margate hospital for PSA test, no appointment needed (just wait). Went up to Margate and refused PSA test as had to book appointment. Booked for 12th December using phone number given by Margate. Wasted time and money going for service not provided. In future please give patients correct information. Please note told at doctors by the doctor that I could book appointment but long wait times so turn up and wait was better option.
— Julian H
Verified review (2334224)
Review left 8 months ago
This review was collected via SMS feedback service.
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Poor
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Patient
First visit
This was my first visit to the practice. I was impressed that it was not overcrowded in the waiting room and the staff are friendly
— Anonymous
Verified review (2334239)
Review left 8 months ago
This review was collected via SMS feedback service.
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Good
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