Working Feedback

East Cliff Medical Practice

Montefiore Medical Centre, Dumpton Park Drive, Ramsgate, Kent, CT11 8AD

Excellent rating from 3632 reviews

5 out of 5 stars

3632 total reviews

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Latest Reviews by Working Feedback

Seen before appt time. Very personable.

5 out of 5 stars
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Everything was handled professionally and sensitively.

— William S

Verified review (2318438) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

After mastectomy

5 out of 5 stars
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Nurse Natasha was so kind. I was tearful and she put me at ease - a very special nurse. Thank you.

— Shirley S

Verified review (2318436) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Respiratory review

5 out of 5 stars
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To check on chest infection situations.

— Michael R

Verified review (2318432) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent Service

5 out of 5 stars
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As usual appointment was on time. I was treated quickly and efficiently by Amy. I went home a happy bunny.

— Michael H

Verified review (2318431) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Shingle jab

5 out of 5 stars
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All went well, the nurse explained everything clearly to me.

— Anonymous

Verified review (2318429) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

East Cliff Medical Practice Poor

3 out of 5 stars
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Waited over a hour to see the doctor once, then again waited 40 mins to see the doctors. Poor time management

— Anonymous

Verified review (2318452) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Poor
How satisfied are you that you are treated with dignity and respect by staff? 2 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Always happy with your service

5 out of 5 stars
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I always find your staff to be very caring and respectful and very professional. Thank you.

— Anonymous

Verified review (2314854) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Anima consult

5 out of 5 stars
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Contacted by East Cliff practice after a few hours of submitting non urgent request. They offered me a face-to-face appointment same day and GP listened to my worries and gave a referral for a few tests. Highly recommended practice and all staff friendly and professional

— Celina L

Verified review (2314769) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great experience

5 out of 5 stars
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Had my smear test with nurse Charlotte. She was very informative, professional and extremely lovely. She explained the process very well and what happens after. I had opportunities to ask questions and felt comfortable doing so. She is definitely a great asset to the GP practice.

— Teresa N

Verified review (2314488) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

B12 jab

5 out of 5 stars
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Very efficient

— Martin W

Verified review (2314482) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Diabetes check up

5 out of 5 stars
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I was treated with respect and courtesy at all times. Nurse Cook was gentle, kind, caring and informative. Thank you

— Grant D

Verified review (2314467) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Follow up after blood

5 out of 5 stars
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Follow up after blood and urine

— Ian S

Verified review (2314464) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Diabetic check up

5 out of 5 stars
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I was greeted with a smile, the tests were easy. The help and questions and answers were very satisfactory, and I left feeling better than when I came
Many thanks for the help and information

— Patricia M

Verified review (2314449) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Really brilliant, thank you

— Alan M

Verified review (2314446) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fantastic

5 out of 5 stars
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I was greeted with a smile.
The doctor listened and I didn’t feel rushed.
Doctor was very informative of what was happening & the next actions to be taken.
Very friendly and easy to talk to.

— Caroline B

Verified review (2314441) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very helpful reception staff

5 out of 5 stars
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Very helpful advice and guidance re. Future appointments that the GP

— Anonymous

Verified review (2313335) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Caring and efficient staff

5 out of 5 stars
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I needed an urgent appointment to take out stitches from a hip op. Ian at the end of the telephone line could not get an immediate appointment but rang me back the following morning to say that they had organised it. He was very helpful. Amy the nurse was very pleasant and efficient with minimum pain for me removing the stitches. So bravo East Cliff Practice. You are much appreciated.

— Rossina H

Verified review (2312417) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Follow up from blood test

4 out of 5 stars
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Doctor explained my blood results and also checked a mole on my back, and informed me about a future hospital appointment.

— Anonymous

Verified review (2311771) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

My visit to the practice

5 out of 5 stars
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Well attended, total professionalism

— Anonymous

Verified review (2311737) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

East Cliff Medical Practice

5 out of 5 stars
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Dc McF was brilliant

— Ian B

Verified review (2311711) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient