Working Feedback

East Cliff Medical Practice

Montefiore Medical Centre, Dumpton Park Drive, Ramsgate, Kent, CT11 8AD

Excellent rating from 3633 reviews

5 out of 5 stars

3633 total reviews

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Latest Reviews by Working Feedback

Medical check

5 out of 5 stars
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Doctor required to check my knees re osteo arthritis

— John A

Verified review (2302065) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Wound not healing

4 out of 5 stars
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Submitted my request in the morning, was given a cancellation for 15:00, which was ra easonable wait period

— Michael B

Verified review (2299761) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Arthritis Advice

5 out of 5 stars
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Dr Siva has empathy and professional knowledge. I left with practical and helpful advice. Thank you.

— Anonymous

Verified review (2299014) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Perfect service

5 out of 5 stars
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Asked the receptionist to see if she could find out if my new medication, was “instead of” or “in addition to” my regular prescription.
She thoroughly read any recent notes, but was unsure, so offered to send a message to the Practice Pharmacist.
Within an hour or two I received a text message, and everything was made obvious for me. Perfect service & result.

— Deborah W

Verified review (2298897) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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The physiotherapist certainly knows his job, is very professional and approachable.

— Wendy B

Verified review (2298858) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Flu Vaccination

5 out of 5 stars
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Queue was long, but didn't take long to go down, staff were friendly and professional. I have my flu jab every year and always find staff friendly and professional.

— Lisa T

Verified review (2298776) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Nurse appointment

5 out of 5 stars
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Very good

— Ian F

Verified review (2298756) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Didn't feel a thing!

5 out of 5 stars
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Nurse Amy took a wonderfully painless PSA blood test from me, and was very pleasant and friendly.

— James P

Verified review (2298572) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Wound dressing check and change

5 out of 5 stars
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Hip replacement wound check and dressing replacement.

— Anonymous

Verified review (2298562) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Introduction, new patient

5 out of 5 stars
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Doctor Mash listened very well to all issues and asked pertinent questions.
I felt happy that we had been enrolled as new patients very satisfactorily.

— Adrian N

Verified review (2298504) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Medical review

5 out of 5 stars
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Very efficient

— Anonymous

Verified review (2298497) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Anima appointment system.

3 out of 5 stars
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Needs to be made less complicated. And needs a simple question for patients requiring a follow up appointment after tests ( blood, scans and X rays etc).

— Philip J

Verified review (2298384) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Dr Appointment

5 out of 5 stars
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Good face-to-face appointment with doctor to discuss test results. Felt that a thorough investigation was done, with the time taken to explain the results.

— Anonymous

Verified review (2298377) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment with gp

5 out of 5 stars
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The doctor was fantastic, straight on with my problems got an appointment at the hospital within the next couple of days

— Heather E

Verified review (2298374) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review of pain medication

5 out of 5 stars
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I am trying a new medication for unusual headaches. So far so good. No side effects so far.

— Joseph H

Verified review (2298194) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Professional

5 out of 5 stars
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Came in for an appointment with Andrew, who explained everything that can be taken in by a layman. He is a very professional and polite person

— John T

Verified review (2298181) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Continued excellence.

5 out of 5 stars
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I am entirely satisfied with how I was received and treated during my recent appointment at the Practice. My GP was extremely considerate and thorough in her examination of my condition and took immediate action for further in-depth investigations.

— Francis M

Verified review (2298167) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Pain in head, headaches and general feeling unwell

2 out of 5 stars
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Disappointingly had to take 2 days off work due to online Anima and not knowing when or if I would get an appointment. I work in London and cannot get back to see anyone if the appointment is the same day however, I was informed I could not see a doctor until the next day, which no one considers the impact financially.

— Russell B

Verified review (2298135) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Poor
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

Face to Face meeting

5 out of 5 stars
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I had an appointment booked and got seen on time. Good start. My Doctor was very helpful and understood my health issues. After discussing my issues at length we both agreed on a plan of action for the near future.

— Wayne T

Verified review (2298119) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appt with Doctor

5 out of 5 stars
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Dr Brenda Osiewao discussed my concerns and explained really well, I left her feeling very uplifted. Many thanks

— Pamela N

Verified review (2298111) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient