East Cliff Medical Practice

2 visits and 1 phone call in same week

Had three visits, two for my husband and one for myself. All pleasantly and professionally handled, and all on time.

— Clive K

Verified review (2298078) Review left 10 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Next of kin

Support received

Dr Sivakumar was very supportive and listened to all I had to say, and offered helpful advice.

— Patricia A

Verified review (2298056) Review left 10 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Asthma review follow up

Appointment on time, useful discussion and nasal spray advised and prescribed. Good information provided.

— Ian D

Verified review (2298041) Review left 10 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood Test

Rang, immediate appointment given, lovely professional reception staff - as always!

— Madeleine K

Verified review (2298040) Review left 10 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

To review blood tests and scan

Dr. Mash went over blood and scan results. Was very thorough and explained really well. Put my mind at ease. She is very approachable and caring. She was running about 39 minutes behind but that was fine

— Tracey P

Verified review (2298025) Review left 10 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Asthma review

Yearly check up

— Diane J

Verified review (2298012) Review left 10 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Hearing test

Good, thorough test most helpful

— Eileen P

Verified review (2298002) Review left 10 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test

Exceptional as usual.
Prompt and excellent care.

— Alan M

Verified review (2297994) Review left 10 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Regular visit

Came to the surgery for a regular 3 monthly appointment. Was seen on time, and left with the date of next appointment ( to be made by me), always grateful for the professional manner of everyone at the surgery. Thank you.

— Anonymous

Verified review (2297985) Review left 10 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Medication

My appointment went as well as can be expected and is continuing

— Amanda S

Verified review (2297973) Review left 10 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

GP appointment

GP was very kind and reassuring.

— Joanne M

Verified review (2297970) Review left 10 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Recent visit

Feedback on recent visit

— Eileen K

Verified review (2297968) Review left 10 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Great service

Helpful, explained everything and made everything clear and informative

— Maria K

Verified review (2297967) Review left 10 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Seen promptly

I was able to see a GP quickly through booking on Anima. Waiting time whilst there only slightly overran and was able to address 2 issues during the appointment

— Anonymous

Verified review (2297966) Review left 10 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

GP Appointment

All good. Appointments made for blood test, memory test and scan!

— Keith S

Verified review (2295313) Review left 11 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test

Attended for a blood test on 26 Sept. On time and painless!

— Anonymous

Verified review (2294362) Review left 11 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

East Cliff Medical Practice

Everything went very well, no complaints

— Anonymous

Verified review (2294083) Review left 11 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kind and helpful

I had a telephone appointment with my GP Dr Culatto to follow up on a previous face to face. I really appreciate how kind, patient and helpful the Dr has been with me around what is for me a sensitive issue. I have felt understood and appropriately supported.

— Lucy P

Verified review (2293842) Review left 11 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Terrible

My child is very ill and just got told at 9am they have no appointments

— Anonymous

Verified review (2293447) Review left 11 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

The procedure went very well, very pleasant lady doing it, only thing not very good for an early appointment, still running 20 minutes late

— David T

Verified review (2293435) Review left 11 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient