The procedure went very well, very pleasant lady doing it, only thing not very good for an early appointment, still running 20 minutes late
— David T
Verified review (2293435)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Slower than the old system
Seems to be a lot slower than the old one, and no info on which options you should select
— Christopher L
Verified review (2293430)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Visit to the surgery
It was good to have a face to face with my own Doctor.
— Richard O
Verified review (2293595)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Appointment with Nurse
The appointment went well, the Nurse had been very patient and understanding
— James L
Verified review (2293555)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Removal of clips after surgery
Had clips removed from wound after hip replacement. Amy Cook was efficient, very professional and extremely friendly.
— Glynis C
Verified review (2293553)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
General appointments
When I ask for help and ask for appointments and look to resolve issues, I’m always dealt with in a courteous and respectful way and I’m very happy with my service
— Richard A
Verified review (2293509)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Excellent service
Having written to the practice for advice, I was offered an appointment. This was better than I expected, and very quick.
— Nigel H
Verified review (2293492)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Child flu vaccine
The nurse Charlotte was fantastic with my child when she had her appointment for her flu vaccine. Charlotte was very welcoming and put my little girl at ease, explaining what to expect. Thank you Charlotte, your kindness and happy nature truly made a huge difference to our appointment.
— Alyssia W
Verified review (2293490)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Next of kin
Anima/appointment
Once Anima was received, I got an appointment within a few days.
Wait time was only 5 mins on the day.
The doctor was informative and was able to answer my questions and queries, allowing me to make an informed decision.
— Tracy C
Verified review (2293479)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Routine gynaecological appt
Excellent team member. Explain what would happen in a way that I would understand. What would happen during the appt and what would happen after.
— Anonymous
Verified review (2293476)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Asthma check up.
Called in for an Asthma check up.
Easiest 20 mins of the day.
The Nurse was very nice and pointed me in the right direction concerning my treatment.
Wish they were all like this.
— Philip D
Verified review (2293471)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Good appointment
The GP I had an appointment with has been very good, it's a different doctor who I see but she has been a long time in appointment, she talks about what sheis going to do and is helping me sort out my health problem I have had for a long time. She was very good, others tried and got nowhere at all
— Anonymous
Verified review (2293457)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Jab
In and out in ten minutes, lovely
— Anonymous
Verified review (2293442)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Blood test
The people at the Practice were very nice to me as they always are, thank you
— Edward F
Verified review (2293436)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Visit to the surgery
Had an update at the surgery after a PSA test. Had a good chat with the Dr, and as always, felt in good hands as I have done on all of my visits to the surgery over many years.
— Adrian M
Verified review (2293434)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Re dressing a leg ulcer
Natasha has been seeing me on and off for the past 2 years with the same problem. In all this time I have nothing but admiration for all of the nursing staff, ensuring my wellbeing and getting further support from both dermatology and vascular departments.
— AndrewCOX
Verified review (2293433)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Consultation
Consultation was managed in a most professional manner.
— Joan R
Verified review (2293295)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Appointments
I sometimes find I have to wait quite a long time to get an appointment
— Anonymous
Verified review (2291138)
Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Kind and professional staff
The Doctor reassured me that all was well following my ultrasound
— Anonymous
Verified review (2291948)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Good Visit
The appointment was very informative and beneficial
— Anonymous
Verified review (2291737)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
