Chloe Goldfinch was on time and really pleasant as usual.
— Catherine B
Verified review (2277661)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Diabetic results
The nurse was very polite and helpful. She told me all I needed.
— Christine K
Verified review (2277655)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
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Patient
Respiratory Nurse
The nurse was very helpful and explained everything to me so I understood what was going on with my condition. I would not hesitate to give her 10/10, excellent
— David C
Verified review (2277621)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Shingles jab
Lovely Nurse quick, friendly service - thank you
— Frances S
Verified review (2277616)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
GP face 2 face consultancy
As usual my GP was helpful, with understanding of my problem.
— Malcolm S
Verified review (2277611)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Frustrating
Medication ordered in advance again not approved by GP. On your website it says 5 days.
I am very unwell and trying to arrange, Receptionist was helpful. But blood tests are impossible, I have to have 2 weekly at present. Can’t get to Margate. So I can’t have blood tests.
— Sarah-jane C
Verified review (2274224)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from East Cliff Medical Practice
Unfortunately we are currently experiencing both a blood bottle shortage as well as staff shortage for phlebotomy appointments, this is why patients are being directed to the hospital for blood tests. Apologies for any inconvenience
Overall, how was your experience of our service?
Good
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Patient
Doctor Appointment
Asked for doctors appointment, the appointment changed to see a nurse, TBH I was disappointed
— James L
Verified review (2274200)
Review left 1 year ago
This review was collected via SMS feedback service.
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Neither good nor poor
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Patient
Last visit to GP
I saw Dr Culatto and was very happy with my consultation. She was very kind, and thorough, plus listened and came up with solutions which we have a follow up appointment on 11 Sept.
— Moira B
Verified review (2277144)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Clip removal
Unfortunately my first appointment to have my clips removed was not registered but I was able to receive another appointment for later the same day.
The 29 clips were removed very professionally and without any pain.
— Gerald S
Verified review (2276062)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
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Patient
Satisfactory care
Good care was given to me, felt totally relaxed and confident in the nurse
— Susan T
Verified review (2274560)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Doctor appointment experience.
Although I was on time for the appointment, I had to wait 45 minutes before I saw the doctor!
— Pauline W
Verified review (2274502)
Review left 1 year ago
This review was collected via email feedback service.
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Poor
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Patient
Appointment
Doctor was ok, the treatment cream is no good, apart from that, okay
— Susan R
Verified review (2274189)
Review left 1 year ago
This review was collected via SMS feedback service.
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Good
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Patient
Blood test
I had a blood test at the surgery. Simple, quick and relatively painless.
— Anonymous
Verified review (2274554)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Great medical practice
I’m fortunate to belong to this medical practice. It wasn’t easy to get into, but it was worth it. Staff are lovely, the waiting area is clean and organised. And the medical practitioners are top rate. If only the NHS waiting lists weren’t so long, however this isn’t the fault of the practice. My phone calls are always answered promptly and politely, as are any of my queries.
— Beverley H
Verified review (2274547)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Follow up check up
I had my follow up check for my shoulder pain after a scan. GP who saw me was very clear in explaining the finding and very reassuring that there is nothing to worry about.
— Anonymous
Verified review (2274400)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
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Patient
Friendly Staff
The nurse I saw today was very friendly. She put me at ease as I was having blood taken.
— Sandra C
Verified review (2274192)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
New patient appointment
I was very grateful to be able to speak to a doctor who was very patient and understanding and gave good helpful advice. The best help and attention I have received over the last 4 years.
— Irene S
Verified review (2274177)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Diabetes review
On time and a very nice nurse
— Anonymous
Verified review (2274132)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Very good
Was listened to and treated accordingly. Very pleased. Staff were polite as always
— Amanda L
Verified review (2274118)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Appointment with Associate Practitioner
I accompanied my mother to her appointment that she had with Irenya ( sorry for the incorrect spelling).
Irenya was extremely patient and compassionate towards my mother and put her completely at ease.
— Wendy S
Verified review (2274101)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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