Working Feedback

East Cliff Medical Practice

Montefiore Medical Centre, Dumpton Park Drive, Ramsgate, Kent, CT11 8AD

Excellent rating from 3635 reviews

5 out of 5 stars

3635 total reviews

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Latest Reviews by Working Feedback

East Cliff Medical Practice

5 out of 5 stars
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My consultation was very helpful and the problem I came with is sorted out now and I feel much better. My assigned doctor, Iryna, was very helpful and patient.

— Anonymous

Verified review (2259859) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

COPD Review

5 out of 5 stars
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Was put at ease at once. Everything I needed to know was explained.

— Geoffrey O

Verified review (2259009) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment for skin patch

5 out of 5 stars
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I saw a physician associate on friday and the lady I saw was excellent! She explained who she was and took a lot of time asking questions and discussing what she thought my skin patch might be. I felt very happy with all the information I received.

— Catherine S

Verified review (2258367) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Tablet review and blood pressure

5 out of 5 stars
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Very helpful, good appointment

— Richard W

Verified review (2257570) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

4 out of 5 stars
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Once I managed to get an appointment, the practitioner I saw was extremely good.
Didn’t feel rushed, listened to me.

— Anonymous

Verified review (2257450) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Asthma review

5 out of 5 stars
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Very thorough review with nurse Jolene. Put me at my ease and very professional

— Ian D

Verified review (2257140) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Good experience

5 out of 5 stars
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I was actually seen a little earlier than my appointment time, so absolutely no waiting which was really great! The doctor listened and discussed my issue and arranged follow up. He seemed very tired, probably not surprisingly in a busy surgery. I had to wait what seemed quite a while to get an appointment. It’s my first experience of using this system and I can see advantages and disadvantages to it.

— Louise J

Verified review (2257072) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Regular blood test

5 out of 5 stars
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The nurse was on time and friendly. As I have had breast cancer I was pleased that she asked me which arm I wanted her to use. Very quick and competent operator.

— Lesley J

Verified review (2257048) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood test

5 out of 5 stars
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My blood test was carried out swiftly and professionally. The nurse was polite and had a very good patient/practitioner attitude. Excellent service.

— Nigel M

Verified review (2256970) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Telephone call

5 out of 5 stars
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Pleasant young person on phone and did all she could to help

— Wendy S

Verified review (2256929) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Wellness Check

5 out of 5 stars
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The lady I saw was professional, knowledgeable, non-judgemental and didn't make me feel like I was on a time limit

— Aileen B

Verified review (2256926) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Medicine Review

4 out of 5 stars
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We had a talk, in the end all ok

— Edward F

Verified review (2256902) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Telephone appointment

5 out of 5 stars
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I had a telephone appointment with Dr Kent, re my test results and the way forward and an appointment in 6 months for blood test

— Robert M

Verified review (2256841) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Shingles booster

5 out of 5 stars
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The nurse was friendly, professional and on time! Lovely lady making us feel at ease and explained everything fully.

— Janice B

Verified review (2256810) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
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Nurse very good. Set me at ease. I’m not in a good place at the moment but I was good with her. I hope.

— Christine K

Verified review (2256807) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Review on tablets

5 out of 5 stars
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Dr needed to explain about new tablets

— Christine S

Verified review (2256805) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood test.

5 out of 5 stars
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Very efficient, punctual and friendly.

— Margaret W

Verified review (2256804) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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My appointment for a blood test was bang on time and as before the practice nurse very nice and efficient. My blood test results were available to look at online on the NHS app as she had told me. All very satisfactory. Thank you.

— Anonymous

Verified review (2253495) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Health check with Nurse.

5 out of 5 stars
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I was extremely impressed with the professional, reassuring manner of the Nurse.
She was thorough and kind and answered all my queries.

— Patricia G

Verified review (2253451) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

District nurses

5 out of 5 stars
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District nurses have been amazing towards my mother in law
When I call I don’t have to wait long for call back and they came out a few times to mum, have been caring, gentle and talk to her, can’t fault them 100%

— Angela W

Verified review (2253328) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin