Very good appointment and seen by usual doctor. Very thorough and didn't feel rushed.
Only concern is asked to repeat blood tests. Phoned once I got home and appointment made for 7 weeks time as no nearer appointments available however my husband went to surgery and was offered a blood test appointment in 3 weeks time. Very odd.
— Sharon E
Verified review (2248208)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Last appointment
Was nearly a hour late felt the consultation was rushed i requested to see dr mash but was given dr stern i have requested to see dr mash in writing
I was very unhappy with appointment did not discuss my mri results still in pain he prescribed painkillers
— Anonymous
Verified review (2248261)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very poor
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Patient
Consultation regarding blood tests results.
I did not have to wait long beyond my appointment time, in a very busy waiting area…
Dr Cullato explained the blood test results to me and discussed sympathetically where I could make small improvements for a better quality of life….
Thank you, Dr Cullato…
— Clive B
Verified review (2249209)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Blood test
Prompt care and service, nurse friendly
— David H
Verified review (2249056)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Blood test
Blood test
— Anonymous
Verified review (2248864)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
East Cliff Medical Practice Review
Long waiting time - despite an appointment.
But once in with the doctor, he was very professional and thorough.
A good listener and someone who acted very quickly.
— Anonymous
Verified review (2248772)
Review left 1 year ago
This review was collected via SMS feedback service.
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Good
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Patient
Advice regarding continued medication
Medication previously prescribed did not appear to be efficacious. I asked for advice if a different medication needed or an increase in dose
— Anonymous
Verified review (2248179)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Asthma Review
The nurse was polite and introduced the trainee. She reviewed my drug use and we discussed issues in an open manner. Agreed next steps and finished promptly.
— Anthony T
Verified review (2248667)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Ongoing back and leg problems
To find out about my ongoing pains.
— David H
Verified review (2248655)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Good experience from surgery
Recent appointments and follow ups have been very good dealing with some unresolved health issues.
— Anonymous
Verified review (2248634)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
All staff ,
All members of staff are understanding listen to what you say and they give you a lot of support with things. I would like to say thank you also the support with my mental health and conditions
— Mitchell A
Verified review (2248616)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Other
Appointment with Dr Ucha
I was asked to make an appointment to discuss recent blood tests. Dr Ucha was concerned about my ongoing high iron levels and because I had not had an appointment from his referral over 6 months ago he chased up the referral with gastroenterology.
I was phoned the next day by the hospital offering me an appointment.
— Anonymous
Verified review (2248539)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Speedy service
I completed an online consultation and received an appointment the same day
— Barbara B
Verified review (2246360)
Review left 1 year ago
This review was collected via SMS feedback service.
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Good
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Patient
New surgery, first meeting
Met GP for the first time, having transferred from The Grange. Everyone I've spoken to has been very welcoming and friendly. Clear instructions and my first impressions have been good.
— Rosemary B
Verified review (2248536)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Excellent service
1st class service from all staff at the practice
— William G
Verified review (2248514)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Asthma/copd Review
Proffesional, kind, reassuring and informative. Also booked follow on treatment. Could not have been better.
— Claret J
Verified review (2248506)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Blood test and ecg results
I had an appointment for the doctor to review my blood test and ECG results. He explained everything and said he would like me to have a further blood test and an ultrasound.
— Anonymous
Verified review (2248427)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Blood test
Usually, I am a difficult person to extract blood from. It would normally take 4 or 5 failed attempts before getting the required result. Success was gained after only 2 attempts and was virtually painless.
— Paul H
Verified review (2248341)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
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Patient
Diabetes check
Lovely nurse, who put me at my ease and talked through what was happening.
— Pain N
Verified review (2248321)
Review left 1 year ago
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Very good
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Patient
Review by physiotherapist Steve
Was referred by Craig for assessment and treatment for GTPS of left hip.
— Deborah C
Verified review (2248312)
Review left 1 year ago
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Very good
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