Working Feedback

East Cliff Medical Practice

Montefiore Medical Centre, Dumpton Park Drive, Ramsgate, Kent, CT11 8AD

Excellent rating from 3635 reviews

5 out of 5 stars

3635 total reviews

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Latest Reviews by Working Feedback

Recent visit

5 out of 5 stars
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Very good appointment and seen by usual doctor. Very thorough and didn't feel rushed.
Only concern is asked to repeat blood tests. Phoned once I got home and appointment made for 7 weeks time as no nearer appointments available however my husband went to surgery and was offered a blood test appointment in 3 weeks time. Very odd.

— Sharon E

Verified review (2248208) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Last appointment

2 out of 5 stars
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Was nearly a hour late felt the consultation was rushed i requested to see dr mash but was given dr stern i have requested to see dr mash in writing
I was very unhappy with appointment did not discuss my mri results still in pain he prescribed painkillers

— Anonymous

Verified review (2248261) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very poor
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

Consultation regarding blood tests results.

5 out of 5 stars
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I did not have to wait long beyond my appointment time, in a very busy waiting area…
Dr Cullato explained the blood test results to me and discussed sympathetically where I could make small improvements for a better quality of life….
Thank you, Dr Cullato…

— Clive B

Verified review (2249209) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood test

5 out of 5 stars
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Prompt care and service, nurse friendly

— David H

Verified review (2249056) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood test

4 out of 5 stars
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Blood test

— Anonymous

Verified review (2248864) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

East Cliff Medical Practice Review

4 out of 5 stars
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Long waiting time - despite an appointment.
But once in with the doctor, he was very professional and thorough.
A good listener and someone who acted very quickly.

— Anonymous

Verified review (2248772) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Advice regarding continued medication

5 out of 5 stars
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Medication previously prescribed did not appear to be efficacious. I asked for advice if a different medication needed or an increase in dose

— Anonymous

Verified review (2248179) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Asthma Review

5 out of 5 stars
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The nurse was polite and introduced the trainee. She reviewed my drug use and we discussed issues in an open manner. Agreed next steps and finished promptly.

— Anthony T

Verified review (2248667) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Ongoing back and leg problems

5 out of 5 stars
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To find out about my ongoing pains.

— David H

Verified review (2248655) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good experience from surgery

5 out of 5 stars
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Recent appointments and follow ups have been very good dealing with some unresolved health issues.

— Anonymous

Verified review (2248634) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

All staff ,

5 out of 5 stars
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All members of staff are understanding listen to what you say and they give you a lot of support with things. I would like to say thank you also the support with my mental health and conditions

— Mitchell A

Verified review (2248616) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other

Appointment with Dr Ucha

5 out of 5 stars
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I was asked to make an appointment to discuss recent blood tests. Dr Ucha was concerned about my ongoing high iron levels and because I had not had an appointment from his referral over 6 months ago he chased up the referral with gastroenterology.
I was phoned the next day by the hospital offering me an appointment.

— Anonymous

Verified review (2248539) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Speedy service

4 out of 5 stars
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I completed an online consultation and received an appointment the same day

— Barbara B

Verified review (2246360) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

New surgery, first meeting

5 out of 5 stars
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Met GP for the first time, having transferred from The Grange. Everyone I've spoken to has been very welcoming and friendly. Clear instructions and my first impressions have been good.

— Rosemary B

Verified review (2248536) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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1st class service from all staff at the practice

— William G

Verified review (2248514) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Asthma/copd Review

5 out of 5 stars
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Proffesional, kind, reassuring and informative. Also booked follow on treatment. Could not have been better.

— Claret J

Verified review (2248506) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood test and ecg results

5 out of 5 stars
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I had an appointment for the doctor to review my blood test and ECG results. He explained everything and said he would like me to have a further blood test and an ultrasound.

— Anonymous

Verified review (2248427) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood test

5 out of 5 stars
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Usually, I am a difficult person to extract blood from. It would normally take 4 or 5 failed attempts before getting the required result. Success was gained after only 2 attempts and was virtually painless.

— Paul H

Verified review (2248341) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Diabetes check

5 out of 5 stars
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Lovely nurse, who put me at my ease and talked through what was happening.

— Pain N

Verified review (2248321) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review by physiotherapist Steve

5 out of 5 stars
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Was referred by Craig for assessment and treatment for GTPS of left hip.

— Deborah C

Verified review (2248312) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient