Working Feedback

East Cliff Medical Practice

Montefiore Medical Centre, Dumpton Park Drive, Ramsgate, Kent, CT11 8AD

Excellent rating from 3636 reviews

5 out of 5 stars

3636 total reviews

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Latest Reviews by Working Feedback

Review by physiotherapist Steve

5 out of 5 stars
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Was referred by Craig for assessment and treatment for GTPS of left hip.

— Deborah C

Verified review (2248312) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fit note

5 out of 5 stars
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Was told to get a fit note from the doctors for Dwp. A bit of a pain going through the online booking process but got there in the end.
The doctor who saw me was very good and understanding. He was not sure if he had given me the right form as it only lasted 3 months..but the overall experience was very good

— Fane R

Verified review (2248237) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Doctor appointments

5 out of 5 stars
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Two separate appointments and not related issues. Both doctors professional, friendly and gave me plenty of time to discuss issues. Doctor Neden on 09/07/25 and my usual Doctor Ucha on 10/07/25.

— David W

Verified review (2248193) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood test

5 out of 5 stars
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Miss Cook was friendly and kind and very efficient.

— Pamela N

Verified review (2248192) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Appointment review

5 out of 5 stars
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Everything ran to time. The atmosphere in reception was calm and orderly. I was impressed with new Anima system of making appointments.

— Caroline R

Verified review (2248189) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment feedback

5 out of 5 stars
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I took my 12 y/o son for a routine appt. The Dr was really good, patient, explaining things to him in language he understood, listening to him and making him feel at ease and listened to.

— Anonymous

Verified review (2248187) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin

Fantastic service

5 out of 5 stars
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I saw Iryna and she was super thorough and very helpful along with being very kind and just lovely.

— Anonymous

Verified review (2248175) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent surgery

5 out of 5 stars
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Excellent doctors surgery. Well managed. Great doctor.

— Anonymous

Verified review (2248172) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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Very good appointment with dr. No improvements.

— Anonymous

Verified review (2248171) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Blood test

5 out of 5 stars
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One of regular blood tests to monitor effectiveness of current medication.

— Christopher B

Verified review (2248168) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very happy with everything

5 out of 5 stars
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Needed help with an ongoing issue, nurse was very helpful and thorough. She asked lots of questions and clearly listened to everything I said. Very happy with everything.

— Anthony S

Verified review (2247554) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

First rate

5 out of 5 stars
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Quick service.
Friendly.
Efficient.

— Anonymous

Verified review (2247201) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Visit to Surgery to review X-Ray results

5 out of 5 stars
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Although I was expecting to see Dr Siva, I saw a locum instead, Dr Green (I think), who far exceeded my expectations. He was caring, knowing why I was there, and took time to discuss the results, explaining clearly what the X-Ray showed. All in all, a thoroughly worthwhile visit.

— John H

Verified review (2247049) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good service. Once you get that appointment.

5 out of 5 stars
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Had a skin problem. Ended up getting 3 medical opinions. Happy.

— Anonymous

Verified review (2245689) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My first appointment and significant one

5 out of 5 stars
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I was very happy with the outcome of my appointment. GP was pleasant and made me feel at ease, and listened to me. I left feeling pleased that I'd finally plucked up the courage to see a doctor about my concerns. The further investigations I am now referred for are happening quite quickly too.

— Matthew S

Verified review (2245483) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Consultation with a doctor

3 out of 5 stars
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I visited the pharmacy with an eye photo of the 89 year old lady that I look after. The pharmacy said they do not treat eyes, consult your doctors. This was on Monday. Went on line to complete Anima questionnaire but the system went off line. Managed to complete Anima on Tuesday and had a late afternoon call from the doctors to say that the prescription would be sent to the pharmacy. Went to the pharmacy on Wednesday morning to find no prescription had been sent. Went into the doctors who said that the doctor was not in on Wednesday and the receptionist would leave a note to place a prescription and let me know. Late Thursday afternoon I phoned the practice as I had not been contacted. I was number 6 in the queue and it took ages to get through. Eventually I got through and they said someone had forgotten to the press button. Eventually collected the prescription on Friday.

— Skudder J

Verified review (2244490) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very poor
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Other relative or friend

Very professional

5 out of 5 stars
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Very professional

— John H

Verified review (2244438) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Amazing doctor

5 out of 5 stars
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My doctor was amazing! Couldn't have asked for better care. She was so kind and gentle mannered, genuinely caring. She needs a pay rise!

— Jeanette K

Verified review (2244375) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Continuity of care

5 out of 5 stars
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I felt really heard by my GP and really value the continuity of care, as I feel understood, and have to explain less about my background each time.

— Anonymous

Verified review (2244317) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Happy

5 out of 5 stars
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Had a good chat with my doctor, who sorted out quite a few problems. Explained patiently whatever query or complaint I had, gave the meds needed, and sent home happy. I sincerely do thank you all.

— Anonymous

Verified review (2244302) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient