Verified review (2244288)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Which best describes you?
Patient
Face to face with Dr Siva.
Contacted surgery to see if the results were back from Southeast Ultrasound Ltd that were done 4 weeks earlier. They were not and your team got them and made an appointment for me within two weeks via app and txt…thank you.
— Lehan S
Verified review (2244270)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Which best describes you?
Patient
Good Doctor, long wait time.
When I finally saw a doctor, the support was good, but I had to wait five weeks and two days to see her.
— Cooper N
Verified review (2244227)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Neither good nor poor
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Patient
Blood test
I was seen very quickly by the nurse, who conducted the procedure. It went fairly smoothly and she informed me what the tests were for, she popped a cotton ball on my arm and then a strip of micropore on top. Was a very pleasant and good appointment.
— Dewhurst W
Verified review (2244171)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Professional service with a smile
Great service, from reception to the doctor, who was very thorough, listened and advised
— Macmillan D
Verified review (2244108)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Appointment at Rast Cliff Practice
I was seen by a practice nurse for my 2nd shingles jab . She was very understanding about my current medical condition.
— Rimmington G
Verified review (2244000)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Weight management issues
Dr Kent was very kind, caring and understanding. I was worried about seeing her as I’d put a lot of weight back on after losing 7 stone last year, but she was great so thank you.
— Wells M
Verified review (2243989)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Medication review
This appointment with Helen was to review whether recently prescribed Blood Pressure medication was having the desired effect, based on my own Blood Pressure readings. After consultation, one medication was increased.
— Shepherd J
Verified review (2243959)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Visit to the doctors
Nice lady, very thorough.
— Suter D
Verified review (2243958)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Investigation of moles / sun spots
The nurse was very helpful ,had a really good look at my moles / sun spots and because i’m worried about them, she’s going to have a further investigation. Very kind and professional
— Edwards A
Verified review (2243946)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
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Patient
ECG AND DRS APPOINTMENT
Excellent care from the nurse, who did my ECG and excellent and professional time with Dr Stern after. Thanks to you all.
— Mckenna K
Verified review (2243933)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Asthma review
Nurse was very helpful and explained everything quite clearly.
— Connolly S
Verified review (2243931)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Which best describes you?
Patient
Shingles vaccine
Very happy with the welcome at East cliff, a happy atmosphere . Charlotte Hadden was brilliant, lovely to meet her, so professional. Many thanks .
— Payne J
Verified review (2243927)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Brilliant
The person I had for the appointment was brilliant, extremely helpful.
— Ashby A
Verified review (2243926)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Appointment with Dr Ucha
Dr Ucha was very respectful and showed that he cared about my problems. Not only did he listen to what I had to say, he also showed that he wants to help me long term too, rather than just focusing on the now.
— Puttick J
Verified review (2243920)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Visit to Doctor was fine
The visit was good. On time. Pleasant. To receive things on my phone, awful. Asked me to put in my DOB over and over. I did it again and again. Will go to the surgery to see what has been sent.
— Anonymous
Verified review (2242240)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Quick and prompt
Appointment was put in promptly and I was seen quick and on time. Dr reviewed the ECG and texted quickly with the results
— Sean C
Verified review (2242272)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Next of kin
Thorough and informative
The doctor I saw was very thorough and informative. He referred me to other medical professionals and put my mind at rest.
— Anonymous
Verified review (2241882)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Good service
Very happy with the new system, it has worked very well for us.
— Roy B
Verified review (2241735)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
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Other relative or friend
Friendly nurse
I was tended to by Lisa, a very friendly nurse who put you at ease
— Anonymous
Verified review (2241184)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
